Marroad Inn Akasaka

We can early so we had to wait for check in time, when we finally could get our room the old style key got stuck in the lock. Inside the room was two small beds with old sheets that had ink stains and who knows what else. Decor looks like it hasn’t been updated since the 80s. We even had an non-working AM/FM radio part of the bed stand.

Pedestrian business hotel that served its purpose for my stay. The quality of the breakfast buffet wasn’t very good to be honest. The fish didn’t taste that fresh...

In a country re-known for its hospitality, Marroad Inn is real disappointment. Beside an overall run down feel to the place, having arrived at 3am (middle of the night) the monumentally unhelpful - and almost rude - Mr. Tanabe would not provide a one hour 'late check out' past the scheduled time of 10am and insisted on charging me circa $10 if I stayed an extra hour. The other point of frustration was that of six people at the front desk/reception not one spoke any English (past 'hello'). When I travel I do not expect the world to speak English - unless perhaps they work at the reception of a hotel selling its rooms on websites catering to international visitors. Not having staff capable of speaking English, in this case, verges on disrespect. So many great and inexpensive hotels in the area. No good reason to stay at Marroad Inn.