Hotel le Clos de Notre Dame

Quaint location, but very small rooms. Booked a twin room for myself and a friend and the beds were pushed together. Paint was peeling off the ceiling, and tiles coming away from the base of the shower. Breakfast was pitiful. No one to help - help yourself to a Nespresso type coffee machine with no instructions. Choice of a croissant or a dry piece of baguette or toast. Very basic for the price of the hotel. We asked to have an additional room so my friend and I could have separate rooms. They said that there was one available on the 3rd floor but we couldn't check in until after 2pm, and that we would have to pay for it in full then. That was fine. But when we returned from our day out they said they didn't have a room and they were fully booked. Blatantly lied that they had told us they had a room. Shame - this place with a few tweeks could be so much better.

The hotel is very nice and in a great location. However, we were put in a room off the lobby at street level. The AC wasn't working because it was October and it was supposed to be cold by then...huh? The staff tried to be helpful, but were not overly competent, so were not as helpful as they should have been. Everyone we encountered there was nice and pleasant, but I got the feeling the place had just opened under new management and the folks were just feeling their way around. The Italian restaurant next door, L'Osteria Del Passe Partout, is outstanding.

The hotel appears to be under construction. Blow dryer didn't work. Room was quite small. There was a lot of noise outside. Dishes were not cleaned up timely at breakfast so you had to sit down at a dirty table. The place left a lot to be desired.

the hotel is located in a small street, but the windows are above a bar/cafe so it was very noisy. upon arrival the main entrance of the hotel look like you've just arrive in a camping, there are cables on the floor, a small desk and it's not tidy, did not feel the price tag or the 3 stars of the hotel. our card was given but not the room number, that we had to asked about. then we went to the second floor, with half-stair to walk with our heavy luggage, then half-stair to go down when on the second floor. it's all half-stair in spiral staircase so not easy when you have large and heavy luggage. then our card did not work, went back to reception, the woman did not know how to fix the card, so she came to open the room door while trying to fix our card (she did not had spare cards). the room was ok, but way smaller than anticipated, you had limited space at the end of the bed to go on the other side, and had to be careful not to knocked down the tv on the wall, for which the remote did not work. the windows were facing the street, and at night there is a bar, as the street is narrow, people are right underneath the window and it was very noisy. the next morning, the staff barely say Hi, we did not know if they were making breakfast or not as nothing was mentioned upon check-in. then at night when we came back, the person at the front desk was again different, and not very friendly. Not a nice or comfortable feel. Left the next day, without asking us if we needed a taxi.

Stay was good. Rooms are small but comfortable. Pillows smelled damp. Convenient to many attractions and Metro.