we chose this hotel because its "close to the beach". well the resort part of the hotel is. but in the information and location, its posted as on Lamai Beach. when we checked in there, they brought us to another location about 5 minutes away from the beach. the neighborhood is nice, but you need to rent a scooter to get anywhere on the island. they said we could use the pool and beach area of the resort, but its awkward since we're not really welcomed there. we did not get water everyday, and when they cleaned the room, they took the towels but didnt replace them. the staff was always hard to find, if there were any around... the beds (not pillows) were really comfortable though!