WestHouse New York

L'hotel si trova in posizione strategica, si possono raggiungere a piedi i maggiori punti di interesse di New York. Camere non molto spaziose ma molto confortevoli e pulite. Personale cortese e disponibile . Lo consiglio vivamente

Bello e pulito. Personale un po lascia a desiderare. Era compleanno di mio fidanzato, ho chiesto se si poteva avere una torta in camera, ho qualsiasi altro dolce, mi hanno detto di si. Così non ho organizzato niente e la torta non è arrivata. Ho chiamato il service roon e non sapevano niente. Eppure avevo confermato in reception due volte. Alla fine del giorno mi hanno portato una bottiglia di vino come cortesia. Ma la torta ormai niente. Alla fine, abbiamo dimenticato delle magliette in un cassetto, e gli ho scritto per sapere se era possibile sapere qualcosa. Non mi hanno nemmeno risposto.

This hotel is a total scam. This property is barely 3 stars - it is filthy dirty, has no amenities, no robes, slippers, minibar or coffee. Basically it is a vertical motel in the middle of Midtown. I switched rooms at least 3 times and finally left after the first night (My reservation was for 3 nights). Also, there are 2 outdoor patio bars next door open till 4 am and the noise is unbearable. I complained to the manager Ethan, and showed him the photos. I was hoping the hotel would at the very least discount the cost of the room but they chose to completely disregard any of the complaints. I would NOT recommend this property, the photos speak for themselves.

Solid choice, though at this price point, some omissions (no bathrobes, no corkscrew or utensils in kitchen 1BR suite). Very amiable staff at breakfast buffet, which was generous, and space was quite nice once loud children cleared out. Fabulous Broadway views to Times Square from some rooms. Not unusual, but elevators were typically slow.

The hotel and the envrionment is good. So is also the breakfast. However, what out for how hotels.com market the price, i.e. it seems that the charge you pay directly to them includes breakfast and wifi, but it does not! It's part of the mandatory resort fee of 52-53 usd per person / night (which is difficult to see at hotels.com). Furthermore, the hotel recomendes transportation to Newark that costs 180 usd!! You can easily pay half of that with e.g. Carmel and similar companies.