JW Marriott Crete Resort & Spa offers a private beach and gives you access to onsite snorkeling. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Fayi, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.
Ioannis Daskalogiannis Airport (CHQ) - 17 min drive
Restaurants
Olympic Catering - Everest - 12 min drive
Espressaki - 9 min drive
Symposium Gourmet (KBR 1) Restaurant - 32 min drive
Labyrinth - 12 min drive
Lali Bake House - 9 min drive
About this property
JW Marriott Crete Resort & Spa
JW Marriott Crete Resort & Spa offers a private beach and gives you access to onsite snorkeling. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Fayi, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.
At a glance
DONE
Hotel size
160 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
Children's club*
DONE
Pets
Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Free uncovered onsite valet parking
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 bars/lounges
Poolside bar
Private dining
Private picnics
24-hour room service
Snack bar/deli
Traveling with children
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Children's menu
Children's games
Toys
Baby monitor
Baby bath
Changing table
Bed rails
Outlet covers
Stroller
Lifeguard on site
Paddleboard on site
What to do
On a private beach
Fitness classes
Pilates classes
Yoga classes
Snorkeling
Evening entertainment
Paddleboard on site
Shopping
Cooking classes
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Winery tours nearby
Working away
2 meeting rooms
Coworking spaces
Conference center (2207 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Bike storage
Pool loungers
Pool umbrellas
Water sports equipment
Paddleboard on site
Romance packages
Facilities
Built in 2025
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An indoor pool
Seasonal outdoor pool
Designer stores on site
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Wine tasting room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Dock
Outdoor entertainment area
Outdoor furniture
Walkway to water
Mediterranean architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Front entrance ramp
Room amenities
Be entertained
55-inch LED TV
Premium digital channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
Meal delivery service
Free bottled water
Children's dinnerware
Highchair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only
Mobile key entry
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Fayi - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves breakfast only.
Cuccagna - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Open select days.
Anoee - This beach theme restaurant specializes in Greek cuisine and serves dinner only. A children's menu is available. Open select days.
Onalos - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available. Open select days.
Suncti - This poolside bar specializes in local and international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Optional extras
Late check-in between 3:00 PM and midnight can be arranged for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 100 per room, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from April 01 to October 31
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jw Marriott Crete Resort Spa
Jw Marriott Crete & Spa Chania
JW Marriott Crete Resort & Spa Hotel
JW Marriott Crete Resort & Spa Chania
JW Marriott Crete Resort & Spa Hotel Chania
Frequently asked questions
Is there a pool at JW Marriott Crete Resort & Spa?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at JW Marriott Crete Resort & Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 100 per room, per stay. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Crete Resort & Spa?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at JW Marriott Crete Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at JW Marriott Crete Resort & Spa and nearby?
Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Crete Resort & Spa also has 2 bars, a private beach, and a seasonal outdoor pool, as well as a 24-hour fitness center, a sauna, and a garden.
Are there restaurants at or near JW Marriott Crete Resort & Spa?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and pool views.
What's the area around JW Marriott Crete Resort & Spa like?
JW Marriott Crete Resort & Spa is located a short 5-minute walk from Marathi Beach.
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JW Marriott Crete Resort & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 16, 2025
Beautiful hotel. Nice rooms. True 5 star.
Azniv
Azniv, 3-night trip
10/10 Exceptional
Jun 30, 2025
The sight and th accomodartions. Excellent service
ANNAMARIA
ANNAMARIA, 5-night trip
4/10 Fair
Jun 22, 2025
Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened:
- charged £700 more because we booked via Expedia - why has this happened?
- no systems internally are working, everything was difficult
- washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Kathrine
Kathrine, 5-night trip
10/10 Exceptional
Aug 26, 2025
Superbe mais...
Magnifique endroit, bel hôtel moderne. Restaurants de qualité (surtout celui de poissons et le grec), petit déjeuner bon et varié.
En revanche, le service est limite catastrophique pour un établissement de cette gamme (comme four seasons). Meme si tout le monde est gentil et sympathique, il faut demander plusieurs fois les choses par whatsapp (lu des heures apres) ou par telephone. Avec un peu de chance on finit par avoir ce quon veut que ca soit dans la chambre (menage, eau, serviettes), Concierge, reception... c'est compliqué. Les prix des repas sont variables, mais quand même trop chers comparativement a la moyenne locale et aux produits abondants. Les taxis aussi... surtout pour 10 minutes de trajet souvent.
On mettra cela sur le fait que l'établissement vient d'ouvrir car il pourrait etre l'un des meilleurs de Grèce.