This was the worst experience with accommodations we have ever had. I am unable to fathom how you could check guests into that place with a piercing electrical noise and a ceiling window unable to close - if it had rained, it would have rained down into the apartment. The electrical noise came from inside a kitchen cabinet, sounding on/off every few seconds as lasting beeping/screeching sounds, heard everywhere in the apartment. If you did not have other rooms left, you would have done us a service by letting us know of the poor conditions, refunding our money and allowing us to book another place from the start.
This trip was a rare visit in Bergen to celebrate our cousin getting her ph.D., but due to the bad accommodation, we arrived at the dissertation visibly exhausted. Furthermore, we had added stress and cost of finding a new place in a matter of hours. Your base purpose is to ensure facilities to sleep comfortably, and you failed in this. Also, the place wasn't even clean. The floor was dirty with hair from previous guests, the baking pan was filthy and there was black hair on the bedding (we have red and blonde hair).
You also have no e-mail available and you have not yet responded to our enquiries in the Hotels.com app, where we booked our stay and tried to contact you.
If we had paid half the price of what we did, it would still have been far too much. Please at least correct this horrible experience by refunding us the money for the two nights we did not stay.