My prepaid reservation was not honored on arrival, as the property claimed they do not recognize Expedia bookings. I had to request a refund through Expedia and pay again at the hotel—at nearly double the price, which was very frustrating and misleading.
The resort is still not fully ready, with very limited food options (only two places), although the food itself was good. Staff do not speak English, making communication difficult.
The room with a private outdoor jacuzzi was enjoyable, but overall there is very little to do. Service is slow (it can take up to an hour just to get ice), and the beach area is basic, not clean, and feels more like a public beach.
The pool shown in photos is misleadingly located far from the main property. Overall, the experience did not match expectations.
