Grandhotel Pupp

Le cinque stelle stanno tutte nell'ambientazione e nell'atmosfera che si respira all'interno,la camera era curata e dotata di tutti i confort,uso gratuito della piscina...una piccola caduta di stile nel frigobar a pagamento e nella colazione che,per il nome e le stelle,ci si aspetterebbe di più.

Overrated. Not special. No AC. Noisy. The issue of the main bldg and the annex is very disappointing. The general state of the room was below average. No individual toiletries. No boiler. No coffee machine.

The Hotel is nice If you refer about architecture, service ok, My reservation mentioned breakfast included, and anyways I had to pay for it, Casino was closed at the time, Spa ok, Breakfast ok

Third stay at this property. Never disappoints. Great ambience, service and one of the best breakfasts in the country.

Overall, Hotel is Excellent. 5 meter high ceilings, just a guess. The photos are representative of the rooms. Have an excellent Pool, Steam room, Sauna facility. Food is Very good. Room upper woodwork very nice. Dining area one of a kind. A Multitude Of workers during Breakfast. Walking distance to restaurants and sights. Nice for a weekend. I did not like how one Bartender communicated with my girlfriend. His Eye Roll and upset Body language. Believe me, I do not miss much. She just wanted some information. This time, I just shut my mouth.

Excellent hotel and beautiful with welcoming staff that started from the moment we arrived at the hotel entrance. Immediately a staff member approached us to help us with the luggage notifying us our designated room number. The reception personnel was welcoming and remembered our name and requests during our stay. The spa - swimming pool was great experience. We recommend eating dinner at the hotel - it is both good and with reasonable price (compared to outside restaurants. This hotel and its staff are excellent model for hospitality. We would probably return again in the near future.

Hotel is nice - but so quiet. No bar and drinks very limited ( the bar and several other bits closed as low season)

Hotel is truly wonderful, historic place with incredible atmosphere. Huge room real studio size, 2 balcony, 2 TVs. Friendly stuff and great service. I rate service 4/5 because of room service, they didn’t gave us slippers and took 1 bathrobe while cleaning, never gave slippers or return bathrobe next services, so we should go and ask about it. Not really huge problem for sure, bur the only thing I can notice as issue! Breakfast was amazing for food and atmosphere, spa area great too except nude old mans, I know it’s national tradition but this hotel is international. Women stuff with no shame entering men’s locker room, I don’t care, if she wanna see world’s 8 wonder go ahead but don’t touch it, but I saw other mens were disappointed about it. Btw, hotel is amazing, I will come back summertime with no doubt.

The interior of this hotel was very beautiful. Just breakfast was kind of simple and basic, spa area quite small and room very tiny as well. Becher’s bar was nice with their very good sekt, just cocktails for those prices didn’t look special, just normal. Grandrestaurant’s food excellent.

Pupp is a very nice, stylish and majestic building. All the interiors are decorated in a specific way and nothing is disturbing and overall worth seeing. Our room (Comfort Double room) was cozy, spacious and clean. The only problem was we could hear the noise from the hallway. In particular we enjoyed the spa (including amazing hot and herbal sauna), Ayurveda massage and the atmosphere of the Becher's bar, which also had great and very nice people to serve us both evenings and delicious food. Receptionists were extremely nice and helpful. Breakfasts were good but there are other hotels in Karlovy Vary whose breakfast are way better. Some waitresses in the breakfast room were very disorganized and we needed to wait for a cup for about 10 mins. Despite that it was a great stay and we do wanna return.