Residence Inn by Marriott Dallas Plano/The Colony

No problems at all. Nice people and service. Hotel was clean and neat. Family suite was spacious and suited our needs.

The staff were excellent. Always accommodating and cheerful. The room was very good with no complaints.

Clean, spacious and fabulous staff

Staff was very helpful and cordial, from the moment I entered the lobby until I left. Breakfast was both tasty and fully supplied. Room was spacious; full kitchen as needed for an extended stay. Nice area to walk dogs.

I was seeing a concert at Lava Cantina and had originally booked a "boutique" hotel nearby. When I learned the temperature was going to be in the 100's during my stay, I canceled the boutique hotel and chose the Residence Inn because it was across the street from the music venue and had a pool! I only got to use the pool for one day (on Memorial Day, which was totally empty btw) and had intended to use it the next day but the pool was closed because of inspection. However, the staff were friendly and helpful. It was very quiet and peaceful. Loved the option to add my Hulu and Netflix accounts to the TV. Just an aside, the facade of the hotel is inhabited by Grackles and it was really cool (and relaxing) to watch their routines of swooping in and out of their nests and feeding their young while I was laying by the pool. The birds were not noisy at all and did not effect my stay. Also another total aside, a guest on my floor had a cat on a leash and would walk him around the floor! I absolutely loved this and was stoked to get some kitty time with a friendly cat. Overall great stay and experience.