Enigmatic Hotel Experience

Hotel with spa, near Puerto Cancun Marina Town Center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Signature Double Room | 1 bedroom, individually decorated, bed sheets

Deluxe Room | 1 bedroom, individually decorated, bed sheets

Experience the vibrant spirit of Downtown Cancun at Enigmatic Hotel Experience, where you can unwind in a serene garden or indulge in spa services. With an outdoor pool, bike rentals, coworking spaces and free WiFi, this hotel offers the perfect blend of relaxation and convenience that has left previous guests feeling satisfied.

VIP Access

Wonderful

Popular amenities

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour front desk
Air conditioning
Garden
Computer station
Microwave in a common area
Refrigerator in a common area
Water dispenser

Feel at home (5)

Private bathroom
Garden
Daily housekeeping
Barbecue grill(s)
Outdoor swimming pools

$56 nightly

Oct 11 - Oct 12

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Oct 9 - Oct 10

Tomorrow

Oct 10 - Oct 11

Deluxe Room

Highlights

Individually decorated

Air conditioning

Smart TV

Separate bedroom

Private bathroom

Free bottled water

Wardrobe or closet

Daily housekeeping

377 sq ft
1 bedroom
Sleeps 2
1 King Bed

Standard Room

Highlights

Individually decorated

Air conditioning

Separate bedroom

Private bathroom

Free bottled water

Wardrobe or closet

Daily housekeeping

377 sq ft
1 bedroom
Sleeps 2
1 Double Bed

Signature Double Room

Highlights

Individually decorated

Air conditioning

Separate bedroom

Private bathroom

Free bottled water

Wardrobe or closet

Daily housekeeping

484 sq ft
Sleeps 2
1 Queen Bed

Similar properties

Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, sun loungers

Pool
Spa
Airport transfer
Pet friendly

$42 nightly

Oct 10 - Oct 11

Total with taxes and fees

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About the neighborhood

14 Calle Mero, Cancun, QROO, 77500

What's nearby

Las Palapas Park - 6 min walk - 0.6 km
Plaza 28 - 16 min walk - 1.4 km
Plaza Las Americas - 2 min drive - 1.8 km
Puerto Cancun Marina Town Center - 3 min drive - 1.8 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km

Getting around

Cancun Intl. Airport (CUN) - 25 min drive
Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

‪The Healthy Place - ‬2 min walk
‪Zereno Cafe - ‬2 min walk
‪El Socio Naiz - ‬1 min walk
‪WANI - ‬4 min walk
‪Amarula - ‬4 min walk

About this property

Enigmatic Hotel Experience

When you stay at Enigmatic Hotel Experience, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a garden are other features.

At a glance

Hotel size

- 13 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Local cuisine breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Barbecue grills
Shared microwave
Shared refrigerator
Water dispenser

What to do

Snorkeling nearby

Working away

Computer station
Coworking spaces

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals

Facilities

Garden
An outdoor pool
Designer stores on site
Full-service spa
Massage/treatment rooms
Outdoor furniture

Accessibility

Upper floors accessible by stairs only

Room amenities

Home comfort

Air conditioning

Sleep well

Bed sheets provided

What to enjoy

Individually decorated

Freshen up

Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper

Food and drink

Free bottled water

Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily.

Fees & policies

Refundable deposits

Breakage deposit: USD 1000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Service fee: USD 2 per person, per night

Optional extras

Local cuisine breakfast is offered for an extra charge of approximately USD 12.5 per person

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Enigmatic Experience Cancun

Enigmatic Hotel Experience Hotel

Enigmatic Hotel Experience Cancun

Enigmatic Hotel Experience Hotel Cancun

Frequently asked questions

Does Enigmatic Hotel Experience offer free cancellation for a full refund?

Yes, Enigmatic Hotel Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enigmatic Hotel Experience?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Enigmatic Hotel Experience?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Enigmatic Hotel Experience?

Sorry, there's no onsite parking at Enigmatic Hotel Experience.

What are the check-in and check-out times at Enigmatic Hotel Experience?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Enigmatic Hotel Experience?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Enigmatic Hotel Experience and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Enigmatic Hotel Experience also has a garden.