Harmony Hotel

First time in this hotel, I was disappointed as there is no the AC/fan or heater in the room; and in winter time room are cold in Addis Abeba expecially if you are coming from the Middle East. However, always an overall a nice experience for food, drinks, and lodging in Addis Ababa. Staff is friendly and helpful. Breakfast is good. Rooms need to updated, they show the age they have ; please remove the old fitted carpet ...

The service was really awful. Several things went wrong throughout my stay and staff were slow to help and many times did not help at all. It was very disappointing all around. The quality of the rooms wasn't great, the showers were full of mildew, the wallpaper was curling off many of the walls, the beds were not comfortable, the shower water was cold and most days the wifi did not work. The breakfast was decent but the service was very slow. I was sick and had to extend my stay by one day and the staff at the front desk tried to charge me a rate that was nearly triple the rate I found online - this seemed dishonest and unfortunate. I would not recommend staying here, especially because there are many other great options on the same block.

The service was abysmal. I wouldn’t recommend staying here. The staff needs training on all fronts. I ordered tea at breakfast and it took anywhere from 30-45 minutes for it to come and everyone was very confused about the order. I sat in the restaurant downstairs for 15 min waiting for service while the chefs and kitchen staff were congregating, looking at me and just chatting. People tend to stare at you and not help. Additionally, the water was cold for the shower, the WiFi wasn’t working and the room temperature was cold. I was given empty promises to fix things by the staff and they just tell you they fixed it and leave without fixing the problem. I was really looking forward to staying here. I’d recommend Siyonat across the street and it’s much cheaper - much better service and good WiFi.

It was noisy. The air condition did not function, gym was ok. Breakfast had a lot to offer, but not my tast. Nice stuff, very helpful.

Harmony is our favotite hotel in Addis. We stay there several times a year as a specoal treat. It is consistently excellently on all measires. Just be sure to ask the price in advance at the lobby bar.