Holiday Inn Express Leesville

The staff was really nice and the location of the hotel was convenient. My only complaint is parking if they hotel is booked then parking is scarce. I would stay here again, I called because I needed to adjust my reservation and spoke with Sandra and she was very helpful.

There was a musty smell in the lobby and the room. The ac did not work well.

A smell when you entered hotel itself when in room the smell seemed to be coming from a c unit like a molded mildew smell . Wife has a allergy problem and smell kept her up all night.

We checked in early. Gave us room keys, went up to the room and keys would not work. Went back to the front desk to be told that I was probably swiping too fast and my keys were valid but they re programmed them anyway. Went try again with same issue. Front desk gave me a new set of keys so I headed back to try a third time. Same issue but this time the housekeeping supervisor and front desk employee went with me to prove it wasn't me. Their keys worked, mine didn't. I asked for a new room because I didn't want to have to go through this every time I tried to enter the room. Walked into the new room and the room was extremely warm. AC was making loud noises and when turned to high, it cut off. Asked for another room and I could tell that the front desk employee was getting frustrated with me but assigned the new room anyway. She also walked upstairs with me "to check this room with me to make sure it was up to par" before giving me keys. Had to walk back down to the desk for a total of 5 times before actually being able to get settled into the room. Went to a family gathering and got back to room late and tired. Had a sleepless night because the bed was hard as a rock. The floor would probably have been more comfortable. Grabbed a couple of pieces of sausage in the breakfast room when heading out and they were dried out and hard from being microwaved too long.

Great, clean, easy