Non Japanese people be careful when choosing this hotel. I love Japan and its people so this is constructive criticism, not just picking the not so good bits. The shuttle from the airport was a nice bus and exactly on time, so a good positive start. The hotel is large but is very isolated with a motorway on one side and bush on the other. There are no shops or restaurants close by so you have no choice but to stay at the hotel. Checkin was good but semi automated so a bit confusing. Our room was larger than normal, clean and tidy. As there was nowhere to eat away from the hotel we went to the hotel restaurant but it closed, open for breakfast only. The eating choice was to buy sandwiches or prepacked Japanese style food from the hotel's in house shop, or go to a small cafe within the hotel where a small variety of Japanese and western food was available to either take back to your room or eat in the small lounge beside the cafe, which we did. The food was satisfactory but not the quality you'd expect from a hotel. We paid for breakfast when booking the hotel as the reviews said it was amazing. It was mainly Japanese style with very little western food, was generally cold and tasted like it had been sitting awhile. Amazing it was not, satisfactory at best. Many reviews give this hotel 10 out of 10, which was one of the reasons we chose to stay here. Overall I rate the hotel 5 out of 10. The price makes up half of that rating. I guess you get what you pay for after all.