6/10 Buono
28 settembre 2023
Expected more...
This was out first visit to Disneyland Paris and my expectations were high, especially for the latest updated hotel.
Pros:
-Loved the artwork that was everywhere
-Skyline bar was very cool with a great hangout vibe
-Loved being within walking distance of parks and restaurants/shopping
-Cast members at concierge, room service, Manhatten, and Skyline Bar were great
-Manhatten room was great from atmosphere, food, and service
-Unique Marvel soundtrack
Cons
-Check-in was a disaster, there was an error with the booking and the cast member a "too bad for you, deal with it" attitude, not great for a 1k per night room. They also needed to charge us extra (only a few euros) and their machine was broken, instead of telling us that they made us think it was our card, then asked for cash, then gave us the wrong change that we caught ourselves. Just messy and not pleasant, and I expected more.
-No one could tell us what we had for food packages or tickets. We had different setups for two guests and could only get it resolved by physically going to concierge.
-Nothing stays open late in the hotel. At 10pm everyone is trying to get into the skyline bar because nothing else is available.
-Room was not clean. The coffee maker was stuck to the counter with some sticky coffee mess, candy was on the floor, and things were not setup (i.e. phone).
-Housekeeping were often in the hallways talking really loud and seem unbothered seeing any guests walking by
Unfortunately, I woudn't stay again
kelly
kelly, viaggio di 2 notti
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