Country Inn & Suites by Radisson, Hot Springs, AR

It was nice. Hotel staff was good. The rooms were a bit small but cozy. The pool and the room were clean and well maintained. The hotel overall as was very well kept. My main issue was the lack of outlets in the room. There were on a few and they were taken up my the fixtures. I had to unplug the clock and lamps to plug in my stuff. We live in a electronic age where people have phones, laptops, ect. that need to be plugged in.

First of all they advertise they have a computer and printer available which wasn’t true their printer was broke and we had an important paper we needed to print. The lamps by the bed did not work and they sent someone up to fix them but still didn’t work so they brought us another lamp. Mind you the table bwteeen the beds isn’t very big so we had no room for our stuff. Then we going in the bathroom there was hair in the bath tub. On the bathroom counter the hand towel had a roach embedded into it. I took the hand towel to the front desk after taking a picture of it. Which I have if you need it. The next morning the gentleman at the front desk didn’t speak English when I tried to ask questions about our stay. Needless to say we only stayed one night instead of the two. I will never go back to the hotel. It was disgusting!!

Some of staff we met were very good and they answered our question without complaining which I like and our stay was wonderful

The small rooms come with a big price. It is not worth 85.00 a night. I'm not certain if my daughter was bit by mosquitoes or bed bugs but something strangee happened. The staff was helpful but like I said the price does not justify what you receive. Enjoyed the indoor pool and breakfast though.

Overall, my stay was pretty good. Everyone was nice, food was tasty, hotel was clean. However, when I went to my room on the 3rd floor, the door was propped open. The front desk clerk informed me that housekeeping had probably left it opened. However, that was not a suitable explanation for me. I was given another room on 2nd floor. That room had a shattered mirror at the bottom of the slide closet which could possibly present an issue with a small child. The comforter was a bit dirty, but no one slept underneath it anyway. Also, the thermostat was programmed at 70 degrees...which wasn't an issue for me, but may be for others. Overall, I would consider staying again.