The hotel is located a bit far (20-25 min walk) from the Esplande, lagoon and harbour. However, the room we were given was big, clean, quiet, comfortable and it provided all the amenities we needed.
We highly appreciated their understanding and effort to check us in earlier than scheduled. We arrived at the hotel very early in the morning (6 am) after a 7 hour flight and we were checked in at 11am instead of 3pm.
The pool is very small, it's more for refreshing and relaxing oneself and not at all for swimming.
The staff was helpful in proving us with information about the things to do and places to visit around Cairns.