Days Inn And Suites Red Rock-Gallup Gallup

The room was not clean...the closet door fell off the hinges...there were clothing tags stuck to the wall inside the closet (clean--no...but I was to tired to change rooms...At night the room air conditioner did not work...the room was HOT!!! I do not recommend this place.

Unfortunately we left our laptop in the room when we checked out. When we called the hotel to have them ship it to us, they said it was not found. Housekeeping or Management?

Check-in was good. Young lady dealing with a billing issue not her fault. A group with a dog needed extra help. Then two people checking in after all that. She helped an elderly couple find a AAA discount. Room was fantastic! Huge. Clean. Comfortable. I didn't stay for pool but it's out of order in the summer. Not good. Check out was a different story. The lady that checked me out was very rude and didn't even know it. I asked for a receipt and she told me flat out: " you get no receipt because you paid someone else, not us." In a very rude tone. I asked her why she was so rude to me and it didn't register that she was. I just left. Disgusted. Didn't even stand up to say thank you. Before I did I went to get a coffee and cup of milk. As I was pouring the milk it was so thin that I could see through it. I took a small taste and it was so bad ( not spoiled just watered down tasting) that I threw it out. Overall the hotel was clean. Room was good. Some restaurants around. Drive font walk. Night check in was good. Check out was awful.

When we arrived at the hotel, the young lady at the front desk was friendly and quick. The room itself was not very clean. The floor was sticky in the bathroom. The mirror wad not cleaned well. When my husband took a shower he discovered that one of the towels was dirty. We only stayed for one night. When I went to check out. I had to get the attention of the woman behind the front desk. She didn't ask about the stay. She wasn't friendly. When I asked her if I could get a receipt, she just said "no" without an explanation. I was not happy with this hotel.

This hotel did an alright job, the only complaint I have about it is the breakfast it offers in the morning. The orange juice was more like orange water, it was very diluted and something was obviously wrong with it. The breakfast also had a minimal selection of items to eat and it appeared there was no milk or yogurt. Maybe it had all been taken already, but it got down there before 8 A.M. Again, other than that, it was a very good deal for where I stayed.