4/10
Rooms and beds are comfortable. Elevator broke down. Had to use stairs up and down room on 7th floor.
Janitor was super kind and helpful. Front desk staff reviewed our reservation (through a 3rd party) and asked to see out tax-exempt form to then inform us that the hotel does not do tax exemption on 3rd party reservations. Why did he ask for the form if he knew we could not use it? Hotel was booked and staff unable to keep common areas clean.
Viaggiatore verificato
Viaggio di lavoro di 1 notte