Scegli le date per vedere i prezzi

Il prezzo è 183 €
Prezzo disponibile il giorno 01.03.2023

Opzioni della camera

Recensioni

6,8

Buono

7,6/10

Pulizia

7,3/10

Personale e servizio

6,9/10

Servizi

7,1/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

4/10 Discreto

Peggior esperienza nei resort dominicani
Il nostro soggiorno, anche se di sole 3 notti, ha vissuto varie esperienze negative. La peggiore di tutte si è verificata una notte al ritorno in camera: la batteria della serratura si era scaricata e non potevamo entrare; dalle 10.40 ci hanno mandato il tecnico alle 11.50!!! Sono stati necessari due viaggi di persona fino alla reception e 3 chiamate per avere un aiuto che richiedeva circa 30 secondi. La cosa incredibile è che ogni volta chi ci rispondeva diceva di non saperne nulla, bella comunicazione interna! Non di minor importanza, la scarsa varietà di pietanze al buffet (sempre le stesse) e il trasporto interno (che per la conformazione dell'hotel è spesso necessario) assolutamente insufficiente per la quantità di ospiti, un paio di volte dopo aver atteso oltre 20 minuti, il bus arrivava già pieno e non ci faceva salire. Resort assolutamente non raccomandato.
Massimo, vacanza in famiglia di 3 notti
Recensione degli ospiti Hotels.com verificata

4/10 Discreto

Confusion and chaos
We were a party made up of family and friends. Unfortunately, the check in was in confusion which left one party member isolated from the rest of the group and in an inferior unclean room. Eventually it was resolved after many discussions but wasted opportunities for members of the group to enjoy the stay together. There also needs to be clarity in promoting room types. "Standard" and "superior" imply different levels of qualities and are not equivalent. This can be construed as false advertising and give customers the wrong expectations which leads to disappointments and complaints.
Viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata

10/10 Eccezionale

Maria, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

The worst experience
the worst experience for a vacation -black water -unbearable stench -dirty rooms -no air conditioning -no hot water -ceiling leaks -terrible customer service. -without electricity the reception is always full of people with complaints about the quality of the services provided. I filed my complaint with the management and they asked me to leave the hotel because there was nothing they could do to fix the problem
Dirty
Dirty
Napkins all the way around
Dirty
Carlos, vacanza in famiglia di 2 notti
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Lourdes, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata

6/10 Buono

Ledwin, vacanza in famiglia di 3 notti
Recensione degli ospiti Hotels.com verificata

6/10 Buono

No vuelvo ni lo recomiendo
No pude ni usar los restaurantes porque no tenian disponibilidad es decir una estafa en mayuscula
Ledwin, vacanza in famiglia di 3 notti
Recensione degli ospiti Hotels.com verificata

4/10 Discreto

Property was old leaks in bathroom, ants in room. Hot water issues, front desk wasn't trying to be helpful. They did send maintenance and gave us other room options. So issues were eventually fixed but it was like pulling teeth to get things resolved. Wifi was an additional charge, dinner reservations are hard to get, buffet is available every night without reservation. Overall do recommend.
Recensione degli ospiti Expedia verificata

4/10 Discreto

When we got to the room the sliding glass door was broken, so we had to wait around for the staff to come and inspect. Only there for one night so we had to agree to let the maintenance guy in while we weren't there (but with security) instead of moving us to another room, or even apologizing. When we walked around the resort there was this horrid smell of raw sewage... maybe worse than that. When we showed up to one of the 'all inclusive restaurants' they told us it was a members only night so we had to eat at one of the buffets, which wasn't great. The restaurant was basically empty. Glad we only paid for one night, it was pretty disappointing. Staff was friendly though.
Recensione degli ospiti Expedia verificata

2/10 Scadente

Recensione degli ospiti Expedia verificata