TradeWinds Island Grand

The staff are amazing, kind, friendly people.

Location is great and walking distance to restaurants. Service was so so and hit or miss. Staff was friendly but then you get some very rude staff members that brought down the rating for me. I have to say they do have an array of activities for kids and that is why we decided to stay there. Would I stay there again?... probably not. Food was good but pricey.

Our stay at Tradewinds Island Grand was wonderful. The staff was friendly, courteous and very helpful. The property was clean and seemed to be very well managed. There were so many fun things to do and many different options for meals. We spent most of our time in the pool or on the beach in a cabana - we never had trouble finding lounge chairs. The fitness center was a good size with a variety of equipment to use.

Great for the grandkids. A lot of things to do. Disappointed in the bungy/trampoline experience - kind of lame and definitely not worth the $8. Parasailing was disappointing too; first time out boat wouldn't run right. Second time out only in the air about 15 minutes. No offer from them to reimburse even a portion. Otherwise liked everything; older section needs some upgrading (hotel); problems with elevators and just overall old. Service everywhere within the grounds was excellent as was the food.. Never had a bad meal or drink.

Very crowded throughout the hotel walecially the two family pools. Also pools did not get cleaned during our weekend stay and the water appeared dirty with tons of sand at the bottom.