Villa e Palazzo Aminta Hotel Beauty and SPA

Lusso, pulizia, socievoli e disponibili. Da ripetere

Servizio ottimo, camera tripla un po’ sacrificata, vista bellissima

L'esperienza di questi tre giorni presso questa struttura a 5 stelle L è stata abbastanza deludente.In quanto la struttura non rispecchia in pieno le caratteristiche di un Hotel a 5 stelle L. In primis camere normali con un bagno piccolo e cieco dove non c'è un termosifone a parete per scaldare i teli e/o altri indumenti; lavandini piccoli che non possono avere due porta teli distinti ; e la ciliegina sulla torta è la ventola che è centralizzata e viene attivata in determinate fasce orarie!!! Causando una forte staticità degli odori ...non c'è ricambio di aria!!!Scomoda la posizione! La SPA è irrilevante!!Mancanza di percezione per i particolari che possono rendere felice il cliente da parte del personale e della direzione(esempio: la proprietà ha offerta una cena per queste carenze , bel gesto peccato che quando dovevo chiudere il conto mi avevano addebitato le bevande!!!L'impiegata ha dovuto chiedere la direzione se le bevande fossero comprese con la cena!!!...Vi sembra normale???per un Hotel a 5 stelleL.?La nota positiva è la cucina ma sopratutto il maitre Giovanni che con la sua professionalità , la visione a 360° in sala , la sua sensibilità nell'essere premuroso lo distinguevano e allo stesso tempo lo facevano diventare una persona speciale.

Disappointing visit to what potentially could be a 5* hotel experience. Tired decor in certain areas. No staff present on arrival to unload bags. Be careful with the room booked as it is not what you are given. We booked a suite with a living area which clearly stated a double and 2 single beds for the kids yet were met with a room with just two single beds out together. When contested, staff were not accommodating and the website which shows the ‘Belvedere suite’ is actually a collection of two suites. Very deceptive. Wine tasting was good and restaurant staff helpful but receptionists not accommodating and quite abrupt and inflexible. Shuttle service to Stresa town was good bonus.

This is a top quality property where nothing is too much trouble for the staff. They are pleasant, courteous and polite - they, along with the owner, go out their way to ensure you are having a good time. The furnishings are of a very high standard and the quality of food exceptional

Amazing stay! Great room , breakfast and views. No room espresso machine, no turndown service only 2 negatives but rest is fantastic.

We arrived 25 minutes after check in opened. Staff told us they don’t have our room available even though we had already paid for it. They upgraded us to a room in the old/original section of the hotel. The room was not nice, extremely old with stained carpets and a sliding door that didn’t shut properly. The paint on the front door had not even been finished! We just wanted what we had paid for but the hotel staff are extremely rude and not at all accommodating. Hotels.com were even worse and as Gold Members we thought they would help us but they said the hotel did everything they could. We provided over a dozen photographs and they ignored all our evidence and decided in favour of the hotel.

Villa e Palazzo Aminta Hotel Beauty and SPA Stresa, Province of Verbano-Cusio-Ossola, Italy Sun, Oct 13 - Wed, Oct 16

We have stayed before and this time on our honeymoon. Staff are brilliant everyone looks after you. You can’t beat the service at this hotel You can walk to town but they have a good shuttle service. They even took us to station trice. Breakfast has such enormous choice and again staff always attentive. You can have it in the terrace with the lovely views of lake islands mountains Bliss. Cocktails in the lounge with muse bouche before dinner another experience with pianist and lavish surroundings Our room was not as nice as last visit but that was our fault. Should have rung hotel to upgrade But we still had a balcony with some views of lake. Lovely to wake up to. Whirlpool bath. Comfy bed. And english channels if you need to watch tv Only thing missing tea making facilities Even though the hotel had a 60th birthday. A wedding. And then a fine art group of about 50 people we were still made to feel special. They ordered us a water taxi to go to an island for lunch We shall definitely be back You might think it’s a bit expensive but worth every euro Forgot to say lovely sitting out area beside the pool

Beautiful spot on the lake. Recommend booking a lake view room over park view.