Bally's Atlantic City Hotel & Casino

The hotel appears to be transitioning to a self check-in/check-out system that had bugs. Checking in there was a rep available to assist and she was mostly just checking in people by hand using another terminal. Checking out, right at check out time, there was no one available and people were confused about how to use the system. (Even though you room number is listed as XX 555 the system just wants the 555 to find your record which is confusing). Also there is a "resort charge" of $27/day that is not disclosed in an obvious manner when I made my reservation at least through hotels.com The room was, but only moderately clean. There was hair in the shower so I suspect it wasn't cleaned properly. The people next door were also smoking weed which permeated the walls. Mentioning it to security didn't provide any relief. (All rooms are non-smoking). I had an excellent view of a brick wall and the noise on the boardwalk really didn't let up till around midnight (this was a week night). Location is good. Close to bars, restaurants, and the outlets. Probably would not book again though do the sub-par cleaning of the room and the sneaky "hidden" resort fee. Could have got a better deal elsewhere had that $27/day fee been more readily disclosed.

The hotel was nice and close to everything. The only complaint I have is that we had to switch rooms after the first night because the room we had booked were all filled up when checking in. Other than that it was a pleasant stay and everyone was helpful.

Dated. Not enough breakfast options in the hotel. Cavernous spaces not being used. Overwhelming feeling of something cool happened here and present day me missed it. But, it was close to the mall. Harry’s Restaurant is 5 stars delicious at 3 star prices. Don’t stray too far into the forest or the wolves will get you.

It was amazing. The location was perfect

We got there right before midnight, and had asked for a non smoking room, the woman at the front desk made sure we had that, so we were really appreciative of her. We got to the room, it was very nice...wish they had overhead lighting, or a couple more lamps. Room was just a little too dark but not a huge deal. We did get woken up at 7am from the room next door blaring music super loud. But overall the experience was good. Love Johnny Rockets. If I could choose to improve or add anything, it would be to get a Wet Willies in Bally’s that stays open as late as the Tropicana one!