AmericInn by Wyndham Rapid City

The rooms are very dirty. The carpet, curtains, lamps, chairs, etc all had a lot of stains and wear and the room just smelled very musty. I used wipes to wipe down the table where our children were going to eat and some other surfaces and the wipes were brown. Our bathroom had a plastic wrapper and toenail clippings on the floor when we checked in and they were there when we checked out three days later. Our toilet had broken filthy tiles at the base. The pool is very small and there is nowhere for toddlers or younger kids to play as the shallowest end is 3.5 ft. Kids were running everywhere and doing cannon balls into the pool with no supervision. My husband was sitting on the edge with our toddler and ended up soaked just from the kids diving in around him. Our older child did enjoy the slide. Towels in the pool area where scarce and hard to come by. The jacuzzi was full of suds like it had some kind of soap in it. The bathtub was abnormally slippery and our older daughter fell in there and busted her mouth open on the side of the tub. It was very traumatic for all of us since having braces made it worse for her. When we told the front desk the girl said that others have complained about the slippery tubs. I don’t understand why the issue hasn’t been addressed then. They are like a slip and slide. Someone is going to get seriously injured. We got our money back for our stay but I would not recommend this place to anyone. The girls at the front desk were nice though.

Services was

Kids loved the water slide. Staff were very helpful and friendly.

The hotel is fine, however for a place that size the breakfast area an food very mediocre. We waited in line for almost half an hour to make a waffle. They need a larger food area and more waffle makers or toasters.

We stayed here one night, on our way through town. The room was reasonably clean, but not enough towels for the room, and we had to request more. Breakfast was a standard hotel breakfast, although the waffle iron was not functioning properly, and all the guests who used it had to scrape out their waffle into little pieces. The pool was fun for the kids, but the whole place smelled of mildew and the stairs for the slide were covered in black scum, and the windows at the top of the slide deck were broken, one with a big hole in the inner pane that could easily cut someone that touched it.