Hilton Phuket Arcadia Resort & Spa

Questa zona di Phuket e' la mia preferita ci sono gia' stato 4 volte ed ogni volta e' molto piacevole.Hilton Arcadia e' un resort molto bello nelle aree comuni con splendidi giardini e belle piscine ma se devo essere sincero l'arredamento delle camere risulta essere molto cheap, nonostante abbia soggiornato nelle camere "plus" che sarebbero quelle rinnovate.Anche la colazione potrebbe essere migliorata,infatti ho trovato i prodotti di bassa qualita'.Avendo soggiornato anche negli altri 5 stelle a Karon devo dire che camere e colazione risultano "inferiori".Nel complesso pero' la struttura mi e' piaciuta molto e ha una posizione molto comoda.

Esperienza positiva Splendido parco,servizio eccellente,rapporto qualità/prezzo super adeguato Nello specifico struttura grande ma con 3 piscine con caratteristiche diverse,numerosi ristoranti in cui non si mangia ne' male ne' bene ma al di fuori dell'albergo si possono trovare numerosi ristoranti per tutti i gusti Prima colazione a buffet con molta scelta ma poco accurata più orientata a una clientela orientale Nel complesso siamo stati bene ,unico problema:l'albergo era invaso da gruppi di chiassosi e urlanti cinesi con turn over di arrivi e partenze continuo.

Ho soggiornato per una settimana in questo hotel.piscine e cortili ben curati.colazione ricca ed abbondante.camere carine con wi fi ben funzionante. File immense ovunque perché troppo grande e troppa gente internazionale con cinesi maleducati in ogni angolo nel fare confusione anche alle 3di mattino.inoktre ho avuto un problema di salute e sono dovuta rientrare prima non godendo di tutto il periodo e questa catena così importante pur verificando le mie condizioni di salute non ha effettuato il rimborso delle notti non godute e penso che sia una rigidità assurda e un servizio poco elegante nei confronti dei clienti.

Been here for 24 days during december; Overall my stay was very good, the staff is both friendly and professional, the facility is just huge, very nice atmosphere and good restaurants. There are many events organized by the hotel, shows, live music etc, there is always something going on. You'll probably see that Wifi is a pay service, but in fact, they just gave me a code at the reception to use for free for the entire stay, and they had a tons of these code card so i think it's the standard. The location is very good, you can just walk to the beach, only thing you have to do is cross the road, and you're there. There's a ton of restaurants around as well, and being located in the 2 main roads of Karon beach, is very easy to start your journey through the island from here. The room is large enough for a standard room (45m2), comfortable bed and bathroom (coming with both shower, and bathtub) , large balcony with great view, there is also a large desk in the room, much larger than the average hotel room. The furniture seem a bit outdated tho; nothing too bad really, it's just a below average for a 5 star hotel. Satisfied overall with the experience here, and i would advise you to book here, but only finding a good deal offer. I don't believe it worth the full price (around 200 usd per night i think in high season), simply because you can find way better, but with a good offer is definetely a good choice, both for families or friends groups.

This hotel is misleading people by advertising as if they have access to the beach. Beach is very far away from the room and can't just walk over in swimsuit as everyone need to cross traffic road to go over to the shared public beach. No privacy on the beach as many local hawkers are there. No Sun beds nor parasol on the beach. This hotel is only good for fit, healthy adults as room and bathroom are not flat. It has uneven tiled space people need to be careful at all times. Very dangerous if you are drunk or feeling dizzy. We had a few minor injuries in bathroom because shower box is higher than the floor and the glass shower door opens in very odd direction. Need to be cautious at all times getting into and out of the room. Food was absolutely tasteless and really bad for buffet dinner and breakfast. Worst in any Hilton or similar level Thai hotel's. Hotel has 6 buildings and back side building rooms are not good at all. On attached photo map of hotel, Andaman A&B has decent sea view but if you are in Andaman B, need to be over 8th floor to get a complete sea view otherwise view will be blocked by building A. Our extra paid sea view room had building A's roof top and whole top floor in the exact middle of it. We really felt cheated. First room so called upgraded had worse view and air conditioning failure. We were back to downgraded room after 1 and half hours fighting with incompetent receptionists. Finally front desk duty manager fixed after I told them I will contact GM.