The mattress was thin and hard. The bedsheets and blankets were also thin and did not keep me warm at night. You had to ask for coffee pots, dishes, cups, and silverware from the front desk as they were not automatically in the room. I had paid extra, $78, to be able to change my reservations if I wanted to leave early, but the hotel still charged me an extra $23 to leave early. Extended Stay America nickels and dimes its customers. I will not stay at any ESA hotel ever again.