Holiday Inn Gent Expo, an IHG Hotel

We booked a larger room and it was awesome. The staff was excellent. There is little in the immediate area but the hotel is a short walk to the bus and public transportation was effective.

Very disappointed & usually Holiday Inn is a good hotel! 1st there was a big queue to check in which took 30 mins. That couldn’t be helped but the check in girl said I had to pay €10 as check in parking was only for 20 mins? There was no mention either that you have to pay €10 day to park there? In my room we only had 2 power points which were far away from our beds? We would be out working all day so would need to charge our phones & laptops over night and in case of emergency I want my phone by my bed? So we had to rearrange the room When moving our beds the dust underneath was disgusting... the cleaner had obviously never hoovered under there! Very surprised as Holiday Inn is usually a good hotel.

The rooms were tired and could do with a bit of an up date. Food was nice and bed was comfortable. There is an Ikea 400m away with their usual meatball food. There is nothing to do in the area around the hotel and if you are driving be very careful when driving around the “Loop” because if you miss your Turing you have to go around the “Loop” again!

The experience was amazing. But, the breakfast price should be reviewed, it is too expensive.

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I like the stuff were very helpful and always eager to help out !

Always a perfect experience. Wonderful breakfast selection with clean and comfortable rooms and a staff that is sensitive and responsive to requests.

This property does not really qualify as a four star except that it’s a check mark to all the amenities needed to qualify for making it so. Not only is it in a physically run down condition it looks like it’s unable to maintain itself too. The air con in our room was not working. When we called the staff to report it , they came prepared with a fan, almost expecting it not to work. And reported that maintenance was unavailable at that hour ( 10pm) and no other room was vacant to shift us either. Of course the pricing is very cheap but you don’t want to say you get what you pay for to a Holiday Inn property. DISAPPOINTED !

This is not your regular Holiday Inn. The tariff is low to attract guests, so one is even willing to go off location from the center but the hotel itself is very disappointing. That it’s relatively older doesn’t justify lack of upkeep. It can still be maintained well. But the air con in my room was not working. When I called the hotel staff to report it , looked like they knew about the issue because they showed up with a replacement fan & said there wasn’t any maintenance available at that hour to fix the issue ( 10pm ) Electric kettle in the room wasn’t working either !

Solid quality from Holiday Inn. Everything was just quite what we needed.