When I was trying to check in, The head front receptionist was extremely rude, she looked down upon myself & family, & had the worst attitude, she was unhelpful & extremely rude. I was told there was going to be a deposit, whether I booked online or paid at the front desk, I still have yet received back my deposit and I keep being told that I had to get it back from the booking site I used The booking site said that it was untrue that they charged me a deposit and they refuse to give my deposit back saying it was the booking sites fault when they are the ones who attach the deposit. I'm disgusted but the unprofessionalism and disrespect I received. I would never stay at that motel again or any of their chain motels due to this.