Overall, the property is good but very complicated with different buildings. The clerk was in a rush to check us in, so the location guide was done in a hurry, resulting us getting lost and trying to open another hotel's room with the same number, which is adjacent to the BW and looks like part of the same hotel. After checking into our room, we went out to dinner, when we came back, we couldn't open the door of our room. At that time, we had to walk back to the front office, so they call a technician, it seems the lock needed new batteries. Went back to the front of our room to wait, When the technician arrived, he opened the door and told us that the batteries were going to be replaced in the morning, restricting us from leaving the room again since we were going to check out the next day. I will not stay in this BW property again!