Best Western Plus Rancho Cordova Inn

I was barely there but when I was the service was great. I had to switch to a bigger room because family was coming unexpectedly & the front desk made things super easy. I will be staying again my next visit!

Air conditioning unit sounded like a siren when it ran. Only one towel when we arrived. Staff was great about providing more. Bed seemed small and hard

I enjoyed staying in the room, using the business center and the excellent customer service from the staff members. Thank you!

Changed rooms 3 times. Smoke Smell Smoke

an overall okay stay

Everything about it was good except for the room smelling

Clean nice room

The staff was friendly but the room was a little disappointing. There were three lamps but only one had a bulb in it so it was pretty dark and gloomy. I had a giant king sized bed which was fine but there were only two microscopic pillows on it. Any other hotel I stay at has at least 4 pillows despite the size of the bed. I called up to the front desk to see about getting more pillows. The lady said she had some but that I had to come get them. Also, I stayed there for two days and the housekeeping lady only came by once and that was an hour before I checked out. There was a water leak in the bathroom ceiling that keep dripping all over the floor so I had to use my clean towels to mop it up. The last thing was that the pool was an awful shade of green and filled with moss. I didn’t plan to use it anyway but it was just visually unappealing.

staff was friendly and accommodated my request for early check in. Room was clean. Overall good experience.