8/10 Ottimo
2 luglio 2022
Service- 5 stars, Hotel- 2.5
The good: Service at the front desk was excellent- what you’d expect from a Crowne Plaza. Nicholas and Allie especially went above and beyond, so kind and helpful. We had breakfast one morning in the restaurant and it was delicious with attentive service from Red.
The bad: hotel itself is a bit run-down. The finishes were all once really nice but it hasn’t been kept up. We requested cleaning once during our week there and when our room somehow didn’t make the list, Diandra the housekeeping manager came to clean it herself. After she left the room it was SO much cleaner, more comfortable, less mold- though it still needs much more work to be properly clean. The exterior was pretty gross - dirt and grimy debris, cigarette butts, even a box of condoms (presumably empty). Ultimately better housekeeping and maintenance could improve the impression of the hotel.
Andrea, vacanza in famiglia di 1 notte
Recensione degli ospiti Hotels.com verificata