Hotel Grand Pacific

Thank you

Was disappointed that I had to pay $18 per night for parking when the hotel advertised that parking is free. I was given a notice that we need to call a no. To reserve time slots for the pool. No chance, could not get through message said send an email so we just went downstairs at the gym/ pool reception but we were informed all 3 days of our duration it was fully booked maybe he had a one 6.30am. Really on weekdays in February with mostly empty hotel and a huge pool? My husband wanted to cancel

Very nice and comfortable room. Good bed, linens, provided items and very clean.

We stayed for New Year's Eve. Enjoyed our stay and the food was very, very, very good. Also very good pandemic measures in place. We used the hot tub, swimming pool, sauna (a big reason we chose this hotel) - those were ok but they need better signage and better communication from staff on max allowable number of people when we reserve a spot to use those facilities. Staff down there at the pool facility were a bit cranky as well. Close to everything which was awesome. On the whole though, an enjoyable stay.

My husband and I are celebrating our 40th wedding anniversary here at the Grand Pacific. At check-in they offered us an amazing upgrade to a big, beautiful corner suite. There was an additional fee but a fraction of the usual fee. This special suite has added tremendously to our anniversary. We have stayed many times at the Grand, and as always, the experience is 5 star!!

The lady in the cafe was very nice.,,,,,,,,,,,,,,,,,,,,,,,,,;,

Downtown! Harbor ! View ! Friendliness ! Professionalism ! Cleanliness ! What else can you ask for.Ofcourse service is down because of Covid. Only downside is the paid parking. As a guest, you need to park somewhere, right (hidden price). Otherwise, happy happy...

The hotel had an excellent view of the harbour and looked absolutely beautiful on the outside. However, this did not quite follow through to the rooms. I was honestly expecting a room of higher quality for the price and status of the hotel. Although the mattress was comfortable, the sheets were not of high quality/thread count. The bathroom looked like it was slapped together cheaply and quickly, with evidence of repairs that were not finished properly. The shower was a bit disappointing as well-the tub and shower head looked like it belonged in a hotel of much cheaper caliber. Other than those two points mentioned, we had a wonderful stay at the hotel, thanks to the wonderful view and that amazing pool!

Hotel is huge and quiet. The room was clean and the bed was very comfortable however everything felt slightly ’tired’. Toilet handle was loose, door handle was wobbly, baseboards were scuffed. It’s picky stuff however it all adds up to a feeling of an older and slightly worn room

What a classy but cozy hotel! Great place.... will stay here again!