Denver Marriott West

The hotel is great - lots of amenities and dining options. The reason why I give the just okay rating is that for the $ my room was super small. I don't think I have ever stayed in such a small room. That being said the service was fantastic - from check-in to wait staff to room service 5 stars.

The staff throughout the hotel were all very helpful and accommodating. The common areas were clean and inviting. The pool area was fantastic. Very relaxing.

The stay was really good as always. Only two minor dings this round, the room didn't get cleaned one day and the TV had really bad reception issues. As always though Marriott goes to great lengths to make things right. We got fresh towels that night and they offered some drinks as well. I had forgotten to mention the TV when we checked out though.

There is nothing I can complain about here.

My ONLY complaint was the noise coming from the highway which is very close to the hotel. I had trouble sleeping and called the desk around 11:00 p.m. for help. They delivered - within 10 minutes - a large fan to my room and once I got that set up as background white noise, all was well. I had requested a room with a mountain view, and yes, the foothills are right there,closeby, so that was good enough for me. My room had the view of the hills and also the highway, but I didn't mind, I liked the big window and watched the sun set behind the hills. This was a quick one night getaway as I was headed elsewhere the next day, and it was just right. I got a nice little dinner from the restaurant and brought it up to my room, the service at the restaurant was terrific, the lobby décor is simple yet appealing, nice warm colors and a fireplace. The checkin experience was somehow exceptional, enthusiastic staff who were more welcoming then most places I've stayed. Professional and kind. Asked me if I had any questions, rather then the typical "here's your key, have a nice stay". And none of the phony "it's my pleasure". They seemed more sincere about wanting to make my stay the best it could be. I also used the workout room which was completely adequate, all that I needed, and clean.