DoubleTree by Hilton Hotel Portland

Not very friendly at the desk. I guess if I was an HH member they might have been nicer. The guy next to me was and he got a cookie and a bottle of water. After that experience, why would I want to be a member? Also, shower wouldn't turn off.

Room was spacious and clean. Bathroom was tiny with barely enough room to close the door without hitting the toilet. Shower tile grout needed cleaning. The king bed was incredibly uncomfortable, very lumpy, and the pillows were like blocks of wood. Neither my husband nor I felt well-rested.

I heard at least 3 times how I booked through a third party, it was the reason I couldn't get a receipt for my stay (which I need proof from my employer that I actually stayed the night and not just booked the room) I stayed two nights and no one even came to my room to freshen it up. I had to call down to get fresh towels and no one could answer why I didn't get my room freshened. The bathroom tub did not drain well and there was not even a fridge or microwave in my room. It did have a new rug.

Overall it was a nice stay. We did find it difficult to navigate to the pool and breakfast buffet because there were no signs.

My only problem (and it’s a small one), was that the elevators are super slow. We were on the 8th floor and waited a looong time to get a ride.