At The Palmy Resort Phu Quoc & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be just a 5-minute drive from Phu Quoc Night Market. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. NEW YEAR 'S EVE serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli.
Languages
English, Vietnamese
At a glance
Hotel size
158 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Airport shuttle from 8:00 AM to 5:00 PM*
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
What to do
Pool table
Beach nearby
Hiking/biking trails nearby
Snorkeling nearby
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Beach towels
Beach umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness center
3 outdoor pools
Full-service spa
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, An Nhiên. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
NEW YEAR 'S EVE - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 250000 per person (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Palmy Resort Phu Quoc
Palmy Resort
Palmy Phu Quoc
The Palmy Phu Quoc & Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel
The Palmy Resort Phu Quoc & Spa Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel Phu Quoc
Frequently asked questions
Does The Palmy Resort Phu Quoc & Spa offer free cancellation for a full refund?
Yes, The Palmy Resort Phu Quoc & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palmy Resort Phu Quoc & Spa?
Yes, there are 3 outdoor pools.
Are pets allowed at The Palmy Resort Phu Quoc & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Palmy Resort Phu Quoc & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by The Palmy Resort Phu Quoc & Spa?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM. The charge is VND 250000 per person one-way.
What are the check-in and check-out times at The Palmy Resort Phu Quoc & Spa?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at The Palmy Resort Phu Quoc & Spa and nearby?
Have fun with nearby activities like hiking and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. The Palmy Resort Phu Quoc & Spa also has a fitness center and spa services, as well as a picnic area and a garden.
Are there restaurants at or near The Palmy Resort Phu Quoc & Spa?
Yes, NEW YEAR 'S EVE offers local and international cuisine.
What's the area around The Palmy Resort Phu Quoc & Spa like?
The Palmy Resort Phu Quoc & Spa is in Cua Lap, a short 6-minute drive from Phu Quoc (PQC-Phu Quoc Intl.) and 6 minutes' walk from Phu Quoc Beach.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
Oct 6, 2024
The hotel is out dated. Need a lots upgrade
quyen
quyen, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2020
Carolyn
Carolyn, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 29, 2020
Beautiful location, service needs attention
e paid extra for a sea view room but were put in a room looking directly from not a water tower. The location is excellent right on the beach with an amazing pool view. Breakfast is average as is the service of the rooms and one of the days our room was not done at all. Probably a worldwide 3 star hotel but a wonderful position.
Verified traveler
3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 11, 2020
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2019
Reasonably price with everything
The room is big and clean, bathroom also is big with nice equipment. The swimming pool with the sea view is amazing!
Spa service so comfortable and relax!
I think the restaurant need to improve, breakfast buffet just have a little of hot dishes.
PUI YAN
PUI YAN, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 9, 2019
I liked most about their private beach and the swimming pool. They were very clean. Breakfast buffet was another plus point. I just didn’t like the room. It wasn’t clean or nice as it showed in the pictures. The location was great though. It was close to every where, and we used cabs as our transportation (I used MaiLinh app, it’s just like Uber app here.) Overall, I will book a different hotel to stay and pay extra if I have to if I ever come back to Phu Quoc again.
DT
DT, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 6, 2019
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2019
Verified traveler
3-night trip
Verified Expedia guest review
6/10 Good
Mar 19, 2019
I did not like this property at all. Very bad service. Manager doesn't know what she was doing or cared about her guest. The rooms are not good from the pictures. Low class and not worth the money. The pool area is decent otherwise i would not come back or recommend to my friends/family
S.Patel
S.Patel, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 17, 2019
The beachfront breakfast area and pool was good.
May
May, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Mar 7, 2019
Breakfast was fine dinner expensive compared to outside restaurants
Verified traveler
6-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 5, 2019
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Feb 25, 2019
Staff was friendly, the reception area is nice. But overall the hotel has very poor maintenance. The bathroom has broken tiles, lots of mold on the shower curtain, and no ventilation. Rooms have ants & such a thin wall you could hear every sound people were making in the next room. The hotel restaurant and the infinity pool is right next to the beach but below its floor is stinky sewage. So we had breakfast with sewage smell coming up from below. Pools are dirty. And on top of that, there are lots of constructions in the alley.
DT
DT, 3-night family trip
Verified Orbitz guest review
8/10 Very Good
Feb 14, 2019
It was far better than reviews on Tripadvisor. Lovely spacious rooms and balcony overlooking the sea. Dramatic sunsets. Beautiful pools. And sunbeds towels were not a problem at 8am. Fab breakfast. Okay cupboard door to fridge was faulty and showe trays are too shallow, but it wasn’t the end of the world. There are far more pluses than minuses. I do think a daily power wash around public areas wouldn’t go amiss, instead of sweeping up sand around public areas, but got a feeling that tiles might not be able to sustain the pressure. Anyway not my problem. It would
Be beneficial of management to defend itself.regarding review as they don’t respond to any positives or negatives. We had a great time there even though I think we were the only Brits there. Wouldn’t have wanted to have paid more than we did. It was a fair price and quite honestly, if not nit picking, we had a lovely time.
Happy hour is ideal 4.39-6.30 to watch the most amazing sunset. Guest from other nations were not a problem. Bigger picture overall we had a lovely stay and lovely staff. Yes I would recommend value for money. It is not Europe and this is a luxury hotel for a new country trying to catch up with the West and such like, but that makes it more interesting. So take the snob factor out and enjoy it for what it is and please manager respond to your reviews.
Verified traveler
9-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 10, 2019
I liked the pools & the food,the free breakfast was very good,location was very good ,very close to the beach Hotel was close to the airport
Verified traveler
20-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 7, 2019
The beachfront pool near the beach is the extra marks and the view is superb. Friendly staff and attend to request quickly. The only con is wish they can maintain their cleanliness as there is flies on the bathroom ceiling and all died on next morning which fall onto the hand basin. Probably the problem only happen on the beachfront room. Overall is nice experience staying on this hotel.
H.S
H.S, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 23, 2019
We enjoyed most of our time at The Palmy. We did book a sea view room through Expedia howevere we arrived and tehre was no sea view just a garden view. When we talked to staff they said they recieved a voucher for a deluxe room nothing about sea view from Expedia. Breakfast is ok. Pool at beach gets busy early and there is still construction in the area and at the hotel.
Jessica
Jessica, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jan 13, 2019
Thomas
Thomas, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2019
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2019
There is no hot shower in the evening and the room is quite sandy when we move in.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2019
Very comfortable room. Mostly Russians at the hotel. Ocean very nice to swim -- but no beach. You walk down stone stairs from the swimming pool directly into the ocean. Food here was below average. Would recommend eating elsewhere. We were denied a drink at the bar at 9:45 because the restaurant closed at 10:00. Overall, very comfortable room with good value for the money.
James
James, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2018
Lots of building work in and around hotel
Gary
Gary, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2018
We were very happy with our hotel. The staff were very friendly and helpful. Mr Ben gave us good advice on what to see on the island.
Only detractors are that noise from next door travels through the walls easily so we had disturbed sleep on quite a few mornings. Also a fresh towel wasn't so fresh and had a soil mark on it which was unpleasant.
Mat
Mat, 12-night trip
Verified Expedia guest review
8/10 Very Good
Dec 16, 2018
Stay at Palmy
We had a very nice stay at the Palmy. The room was excellent, the bed very comfortable, and the service very good. The breakfast buffet was excellent, but I recommend eating lunch and dinner elsewhere, as the restaurant food is overpriced and a bit disappointing. The pools and pool areas are very clean, but were quite crowded during our stay. The beach areas were small and there was a lot of trash around. The surrounding area is not great. There is a lot of trash everywhere, and construction sites surround the property. The area is clearly developing, and I imagine will be more built up in years to come. It is close to lots of other restaurants and the city of Duong Dong.
James
James, 3-night romance trip
Verified Hotels.com guest review
General property information
Travelers Say
"The location is excellent right on the beach with an amazing pool view."