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Tunbridge Wells Retreat

3.5 star property
Royal Tunbridge Wells hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tunbridge Wells Retreat

Terrace/patio
Pool
Exterior
Bar (on property)
Restaurant

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Garden
  • Meeting room
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
  • Offsite parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi

Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Iron/ironing board
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Iron/ironing board
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi

Single Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Iron/ironing board
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Iron/ironing board, free WiFi

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Iron/ironing board
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi

Family Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Iron/ironing board
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Russell Hotel

Free parking
Free WiFi
Bar
Laundry facilities
8.2 out of 10, Very Good, (349)
The price is $83
includes taxes & fees
$69 per night
Jan 5 - Jan 6, 2025
Russell Hotel
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About the neighborhood

Map
54-57 London Road, Royal Tunbridge Wells, England, TN1 1DS

What's nearby

  • Trinity Theatre - 5 min walk
  • Pantiles - 5 min walk
  • Assembly Hall Theater - 7 min walk
  • Dunorlan Park - 2 min drive
  • Groombridge Place - 7 min drive

Getting around

  • Gatwick Airport (LGW) - 53 min drive
  • London City Airport (LCY) - 74 min drive
  • Tunbridge Wells Station - 5 min walk
  • Spa Valley Station - 11 min walk
  • Tunbridge Wells West Station - 14 min walk

Restaurants

  • ‪Momentum - ‬6 min walk
  • ‪Wagamama Tunbridge Wells - ‬7 min walk
  • ‪Côte - ‬6 min walk
  • ‪Pitcher & Piano - ‬5 min walk
  • ‪The Bedford - ‬6 min walk

About this property

Tunbridge Wells Retreat

Located near a train station, Tunbridge Wells Retreat is a great choice for a stay in Royal Tunbridge Wells. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, Italian, Russian, Spanish

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 10 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Due to refurbishment of the restaurant, this property's evening dining options are limited at the moment. Cooked breakfast is still available.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Free offsite parking nearby; reservations required

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: GBP 50 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 9.95 for children

Children & extra beds

  • Rollaway beds are available for GBP 15 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tunbridge Wells Retreat Hotel
Smart Simple Hotel Royal Tunbridge Wells
Tunbridge Wells Retreat Royal Kent
Hotel Smart And Simple
Smart And Simple Hotel Royal Tunbridge Wells, Kent
Tunbridge Wells Retreat Hotel
Tunbridge Wells Retreat Royal Tunbridge Wells
Tunbridge Wells Retreat Hotel Royal Tunbridge Wells

Frequently asked questions

Does Tunbridge Wells Retreat offer free cancellation for a full refund?
Yes, Tunbridge Wells Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tunbridge Wells Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Tunbridge Wells Retreat?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Tunbridge Wells Retreat?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11 AM.
What is there to do at Tunbridge Wells Retreat and nearby?
Tunbridge Wells Retreat has a garden.
Are there restaurants at or near Tunbridge Wells Retreat?
Yes, there's an onsite restaurant.
What's the area around Tunbridge Wells Retreat like?
Tunbridge Wells Retreat is a short 5-minute walk from Tunbridge Wells Station and 5 minutes' walk from Pantiles.

Reviews

6.8

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Fair

Dirty
Cleanliness was terrible. Dirty room. Coffee left caked on teaspoon. Plastic fork with dust by bed by radiator. Stained sheets. Yuk. Had to park a distance from hotel. Breakfast was not good either.
Barbie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Honest review
Very poor on all counts we will never return.
Michael, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Reasonable price.
Staff great , breakfast good. Hotel just a little tired.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

6/10 Good

The rooms were nice enough for a budget hotel but the toilet did not flush, we did not have flannels nor -any mini toiletries you expect to find in a hotel. However, comfy bed and friendly staff!
1-night romance trip
Verified Expedia guest review

4/10 Fair

Tired
Fantastic location easy to walk to all the attractions. Unfortunately accommodation quite basic, and our family room was tired, tatty and a bit grubby although the beds were clean and comfortable and the room was very spacious with a separate bunk bedded room for the kids which was perfect. Plastic tea and coffee cups in our room were not great! Again at breakfast!!??
Nicole, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A little over priced for what you get.
Reasonable place, basic room, shower was a little mouldy.The mushrooms at breakfast were stone cold.
Aaron, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Adrian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We really like the bathroom , brand new with unique lighting and with bath and shower separated , overall the room was really spacious an quite definitely we will come back
1-night trip
Verified Expedia guest review

6/10 Good

The carpets in the stairwell and landings were very worn and dirty
1-night family trip
Verified Expedia guest review

6/10 Good

Rooms were basic and functional - served a purpose but didn’t go the extra mile. Internal doors were quite heavy and banged a lot behind you and the funny maze of steps made for an interesting trip back to your room!
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Martyn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

c, 1-night trip
Verified Hotels.com guest review

6/10 Good

CARL, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jess, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

My room was great, I'd asked for a z bed which never showed up, quite a few of our group had not hot water in shower, the water in our shower was boiling and not able to turn it down
Frankki, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very friendly staff. A small issue was dealt with swiftly. Lovely spacious rooms. Would stay again.
Joanna, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Short visit
Quick flying visit for me so only needed a comfortable quiet room but I got upgraded to a lovely large room. Only downside was it was on the front on the building and traffic was noisy. There was also no soap so I had to use the complimentary shower gel as soap. Staff I encountered were nice especially on check in.
Alison, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

The staff are brilliant at this hotel. Very helpful, polite and friendly. It’s an old building but has been decorated in a modern style suited to it. It’s bright and tastefully done. The public areas are very clean. The breakfast area is in the conservatory, which is very nice. The full English was hot and cooked well. The down side, the scrambled eggs tasted a bit powdery. The bedrooms are tastefully decorated, clean and are a good size but are starting to look abit tired. The carpet showed old stains. The bathroom was very disappointing, cracked tiles on the floor repaired with sealant, black mould sealant round the sink and shower area. The window’s need replacing as the wood is starting to rot. The bed was extremely comfortable. Tea/coffee facilities are in the room. It could do with electrical sockets by the bed. The hotel is in a good location, not too close to the shops but in easy walking distance. Despite the negatives I would stay here again for one or two nights but no longer unless the bathrooms were sorted out. We were with other people who had better rooms and bathrooms than me.
2-night family trip
Verified Expedia guest review

8/10 Very Good

Peggy, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Some staff were nice some not so much. The room was small but thats fine. All the walls were scuffed, carpet had stains on it the grout in the bathroom was black. The shower was clap cold. I messed around with it for half hour and it was still freezing. There was also no toilet brush The milk for the coffee was also off The iron shorted and burnt my clothes The breakfast was okay. The friends who i was staying with said the dinner was nice too. The parking situation is awful. They should do permits or something. I think thats it all covered. There are better hotels near by. This one is old and tired and needs a full scale revamp. Dont go for jt just because it is the cheapest!
2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Facilities lacking.
Generally our stay was a good experience. We were disappointed with the general condition of the room, the paintwork was very sad we had no charging facility for the Toothbrush, no surface to put a Toilet Bag, no Coffee Table.
Lynne, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

James, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nothing we liked web site for hotel false advertising carpet filthy, torn dirty net curtains, table insecure, only 2 electrical points for the room mis match cups
1-night romance trip
Verified Ebookers guest review