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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

2.5 star property
Relax by taking advantage of an invigorating spa tub or cool off at the outdoor pool before enjoying your morning meal.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Spa tub
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $101
includes taxes & fees
$86 per night
Jan 31 - Feb 1

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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Pool
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Free parking
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8.2 out of 10, Very Good, 1,002 reviews
The price is $109
includes taxes & fees
$94 per night
Feb 7 - Feb 8
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About the neighborhood

Map
4900 Federal Plaza Drive, Houston, TX, 77092

What's nearby

  • Memorial City Mall - 10 min drive
  • Memorial Hermann Memorial City Medical Center - 11 min drive
  • CityCentre - 12 min drive
  • Baseball USA The Yard - 12 min drive
  • Toyota Center - 17 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 39 min drive
  • Houston, TX (EFD-Ellington Field) - 45 min drive
  • Houston William Hobby Airport (HOU) - 48 min drive
  • Houston Station - 21 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Sassafras - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

At Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel, you'll be within a 15-minute drive of Memorial City Mall and Westheimer Rd. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Also, CityCentre and Downtown Aquarium are within a short drive. Fellow travelers like the breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 79 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekend mornings 7:00 AM–10:00 AM

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Houston NW-Brookhollow
Holiday Inn Express Hotel NW-Brookhollow
Holiday Inn Express Hotel NW-Brookhollow Hotel
Holiday Inn Express Hotel NW-Brookhollow Hotel Houston
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Holiday Inn Express NW-Brookhollow
Holiday Inn Express Hotel Suites Houston NW Brookhollow
Hotel Holiday Inn Express Hotel & Suites Houston NW-Brookhollow
Holiday Inn Express Hotel Suites Houston NW Brookhollow
Express Houston Nw Brookhollow

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Tiffany, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Roaches crawling on the floors.
Our room had bugs crawling on the bedroom and bath floor and the tub.
Dianne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Business stay
Overall decent stay, but why in the hell don't they put down some non slip mats or stickers in the tubs.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience
Broke into my vehicle Smashed my glass Hotel did not reimburseme me after i booked for three days but yet they rented my room out How im i going to stay therr after they broke inti my vehicle and had to buy a new glass.
Angel, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Never Stay
Although the staff was friendly. The last day I was there. I woke up to a roach crawling on me! When turned on the light they were crawling on water cup as well. Im disgusted. Im praying I dont take roach eggs to my home! When I asked to speak with the manager but no one was available. All they gave me was email address. Not only is bug infestation nasty its unsanitary. The water pressure was extremely low and it didnt really get hot. The furniture was stained and the cover was completely ripped on the rolling chair. It needed paint on the walls and the vents in the bathroom were barely holding on. I will never stay here again and actively seeking a refund.
Jeremy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Roach hotel
The were roaches in the room. I booked a king size bed room, the didn’t have one. I had to get the only room available. I didn’t stay, I left because it was just nasty.
Angie, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Priscella, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing
Christine, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Brandon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vince, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

My truck was broken into while parked by front ent
Stay away from this hotel 5 vehicles was broken into and still haven’t heard back from hotel about fixing my truck window!!😡😡
Mark, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We left early due to a cockroach infestation. I requested a refund due to the conditions and was told that it isn't hotel policy to provide a refund. I've stayed at many hotels and this is the worst one. If you desire cleanliness and a lack of bugs in your room, this isn't the hotel for you.
James, 5-night family trip
Verified Expedia guest review

6/10 Good

The room was standard size which was fine. But the condition of the room was below average. The carpet was threadbare and the curtains /shades were stained in several places. The bed skirts ( 2 queen beds) were so wrinkled it looked like they had been wadded up in a ball and then put on the bed. The bathroom was fine, but very low water pressure. Took twice as long to shower since there was not much water coming out. The grounds seemed okay when we checked in, but the next morning, there were broken windows/glass next to several of the cars in the parking lot. Very unsettling. On a positive note, the check-in and check-out was easy and the front desk staff were very friendly!
Judy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

6/10 Good

KELLY, 1-night trip
Verified Expedia guest review

2/10 Poor

I booked a reservation to this property online. I arrived and was assigned a room. The bedding was nasty. The walls and floors were dirty. It smelled bad and stale. I proceeded back to the front desk to tell the nice lady the condition of the room. She, then, assigned me to another room. As soon as I entered, roaches feel on me from the doorframe above. I looked down to see a lot of roaches running towards the bathroom. After that, I immediately went back to the front desk to ask for a refund and let the lady know that I would not be able to stay at the hotel under those conditions. She explained to me that she couldn't refund me right away but she would make management aware of my experience. I have since been trying to get a refund. The manager put me into the system as a no show to avoid refunding me. I made them aware that I have proof that I was there and I still haven't received my refund for the room or deposit and they have since been ignoring my calls. It has been a nightmare. I do NOT recommend.
Shemika, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Day time reception was wonderful, night time receptionist wasn’t great, i came down stairs to ask him for water, he gave me a cut and dry answer “No” water pressure in my bathroom was not good.
Liston, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We booked a room for 5 people that advertised it slept 6 people, two queen beds with a pull out couch. We got to the hotel and checked into our room and there was no couch in the room so not enough space for everyone to sleep. They were not able to get us a different or additional room to accommodate the amount of people to stay so one person had to sleep on the floor. The hotel overall was noticeably kind of dirty, the elevator was also pretty gnarly and looked like some spilled something sticky all over the floor, not the worst I guess. The breakfast was the saddest breakfast I’ve ever seen. I get it, it’s a free breakfast and grateful for that but it didn’t really have much to offer and the food was not very satisfying. I really dislike leaving poor reviews but I just feel like this place was not “as advertised” and should warn others to be aware and prepare for what to expect. I booked it mainly because it advertised it could sleep 6 (it didn’t), the photos looked great and the overall rating was 8.2 and “very good” (that was misleading) and the location was convenient to our show. Definitely stayed at worse places, but this one did not meet the advertised expectations.
William, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wasnt expecting much. Turns out the hotel was really clean, comfortable and in great shape!! Very satisfied.
David, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

chad, 4-night trip
Verified Expedia guest review

6/10 Good

Claudia, 1-night trip
Verified Hotels.com guest review