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Stipp Hotel Gisenyi

3.5 star property
Gisenyi hotel with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stipp Hotel Gisenyi

Standard Double or Twin Room | Terrace/patio
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Reception
Lobby sitting area
Property grounds

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk
  • Free parking
The price is $106
includes taxes & fees
$90 per night
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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View from property

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Pool
Airport transfer
Free parking
Free WiFi
7.4 out of 10, Good, (37)
The price is $123
includes taxes & fees
$104 per night
Jan 7 - Jan 8, 2025
Gorillas Lake Kivu Hotel
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At a glance

DONE

Hotel size

    • 30 rooms
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Reviews

6.4

Good

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Alexandre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place! Would recommend to others
Bonitus, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

jeff, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
1-night romance trip
Verified Expedia guest review

4/10 Fair

There are better options in the area
I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Kimberly, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel vieillot et chambres pas au niveau
Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
2-night trip with friends
Verified Hotels.com guest review