Syracuse Regional Transportation Center - 12 min drive
New York State Fair Station - 19 min drive
Restaurants
Chick-fil-A - 4 min drive
China Chen - 4 min drive
Taco Bell - 4 min drive
Starbucks - 4 min drive
McDonald's - 5 min drive
About this property
Cicero Grand
When you stay at Cicero Grand, you'll be within a 15-minute drive of Destiny USA and Syracuse University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Free reception (select days)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
3 meeting rooms
Computer station
Conference center (5000 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Wedding services
Facilities
Built in 2009
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Reception hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Sofa bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-in between 11:30 AM and 2:30 PM can be arranged for an extra charge of USD 50
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
The Cicero Grand
Cicero Grand Hotel
Cicero Grand Cicero
Cicero Grand Hotel Cicero
Comfort Suites Cicero Syracuse North
Frequently asked questions
Does Cicero Grand offer free cancellation for a full refund?
Yes, Cicero Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cicero Grand?
Yes, there's an indoor pool.
Are pets allowed at Cicero Grand?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Cicero Grand?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Cicero Grand?
Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Cicero Grand?
No, this hotel doesn't have a casino, but Point Place Casino (17-min drive) is nearby.
What is there to do at Cicero Grand and nearby?
Cicero Grand has an indoor pool and a 24-hour fitness center.
Does Cicero Grand have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Cicero Grand like?
Cicero Grand is a short 10-minute drive from Hancock Intl. Airport (SYR) and 9 minutes' walk from Paul deLima Roasting Plant & Factory Store.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
Jan 27, 2025
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 27, 2025
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Ok
Not a bad place to stay but definitely needs updating
Harold
Harold, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 8, 2025
Poor housekeeping and lack of maintenance.
The desk clerk was very friendly, the first room when I checked in was not clean at all. The second room was better but the TV did not work and the couch went to the floor when I sat on it. The second room was clean and way more presentable. Pictures are from the first room that I checked in at 6:30pm on a Tuesday evening.
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2025
Shoaib
Shoaib, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 5, 2025
Miguel
Miguel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Staff very friendly. Had a ok breakfast but no juice or milk for the kids or regular cereal. I have a bad shoulder so couldn’t get comfortable on a diff bed but otherwise a good place to stay.
cheryl
cheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Great place to stay!
The hotel is extremely clean, pool & exercise room are great! Breakfast is excellent!
Noelle
Noelle, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Clean, nice, peaceful
The place was clean and the staff were nice. All good.
Cornelius
Cornelius, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 19, 2024
The whole hotel just needs to go! Horrble!!!!!!!!!
There was Roaches in the room. The tub filled as the shower ran. Someone wrote on the sealing in the room and they didnt clean it. The wifi was horrble the connection wasnt stayin at all. there was no cereal for breakfasts for the kids. The coffee was horrible and cold. The locks looked broken. When we pulled up the sign wasnt even the same. An Asian worker said its been like that for 2 months already. The whole room was horrble. I will never book here again. I took photos of everything and showed front desk guy the video of the roach. For some reason this app will not let me upload my photos.
Jacqueline
Jacqueline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
When we checked in the key did not work..the door lock was broken. We had to have the desk clerk let us in our room every time we needed to get in instead of fixing the lock. The key did not work for the pool either. There was an ironing board, but no iron. The coffeemaker was broken. The mattresses were old as well as the couch in the room. Most of the desk clerks were clueless. The manager on our last day did apologize when we checked out and gave us a discount but I would never go back.
Barbara
Barbara, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Oct 21, 2024
No TV sorry bkfst
Ed
Ed, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Darlene
Darlene, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
Danielle is Great she always takes good care of me!
John
John, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
Very nice
Scott
Scott, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 10, 2024
Julia
Julia, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 9, 2024
Sooo, I reserved 2 queens, got 2 dbls. System was down, and they insisted on coping my credit card, and I was like no way! well we need a card on file for insedentales. . Fine let me know when you can enter it, but my credit card is not getting photo copied. MANY things broke in room also. It was clean, but the staff troubles, I dont recomend this hotel at all.
Leslie
Leslie, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Oct 8, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 5, 2024
Suzanne
Suzanne, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Oct 4, 2024
Todd
Todd, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 3, 2024
The desk clerk was rude when he realized we booked through Travelocity.