Nuevo Madrid

4.0 star property
Hotel with spa, near Santiago Bernabéu Stadium

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Lobby
Lobby
View from property
View from property
Located close to Thyssen-Bornemisza National Museum and El Retiro Park, Nuevo Madrid offers a tranquil retreat with WiFi, a health club, and Spa Nuevo Madrid for some pampering. Indulge in dry cleaning/laundry services or grab a coffee at the cafe while you plan your day near Santiago Bernabéu Stadium.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Small Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Bidet
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Shower/tub combination
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Double Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double Room with extra bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Calle Bausa, 27, Madrid, MD, 28033

What's nearby

  • Plaza de Castilla - 3 min drive
  • Santiago Bernabéu Stadium - 6 min drive
  • El Retiro Park - 9 min drive
  • Prado Museum - 10 min drive
  • Plaza Mayor - 13 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 23 min walk
  • Madrid (XTI-Chamartin Train Station) - 25 min walk
  • Manoteras Station - 15 min walk
  • Pinar de Chamartin Station - 17 min walk
  • Bambu Station - 18 min walk

Restaurants

  • ‪Pepitos - ‬8 min walk
  • ‪Punto y Coma - ‬7 min walk
  • ‪La Espuela de Plata - ‬9 min walk
  • ‪La Tabernita - ‬10 min walk
  • ‪Tento Parque Norte - ‬13 min walk

About this property

Nuevo Madrid

When you stay at Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and IFEMA. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Manoteras Station is 15 minutes away.

Languages

Arabic, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Rollaway beds are available for EUR 33 per night

Parking

  • Self parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid

Frequently asked questions

Does Nuevo Madrid offer free cancellation for a full refund?

Yes, Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Nuevo Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Nuevo Madrid?

Yes. Self parking costs EUR 18 per day.

What are the check-in and check-out times at Nuevo Madrid?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Nuevo Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.

What is there to do at Nuevo Madrid and nearby?

Nuevo Madrid has a spa and a steam room.

Are there restaurants at or near Nuevo Madrid?

Yes, there's an onsite restaurant.

Nuevo Madrid Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing!
Very good place! Good staffs, good breakfast and very clean place!
Arthur S, 7-night trip

8/10 Very good

The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
John, 6-night trip

10/10 Exceptional

This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport.

10/10 Exceptional

Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Fernando, 1-night trip

10/10 Exceptional

Agradable
Rosalía, 1-night trip

6/10 Good

quiet, clean and soulless
Oliver, 2-night trip

10/10 Exceptional

X
Jacob, 1-night trip

10/10 Exceptional

Good
Nadia, 7-night trip

6/10 Good

It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
James, 1-night trip

8/10 Very good

Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh.
Eunsuk, 1-night trip

10/10 Exceptional

Big room. But need to pay for water bottles. Nothing is provided
DALJIDER SINGH, 2-night trip

10/10 Exceptional

Nothing to say

4/10 Fair

AC was to loud that we couldn’t even sleep
Elsa, 1-night trip

6/10 Good

The ac was really noisy doesn’t worth the price
Akiko, 1-night trip

4/10 Fair

We stayed here for two nights. The room where we stayed was facing a main dual carriage and the windows didn’t shut properly so the room was noisy. The room was quite run down and the mattress was old and really uncomfortable. I found blood in one of the sheets so it really put me off. I don’t think I will go there again.
Maki, 2-night trip

6/10 Good

Price too high
Mohammad, 1-night trip

4/10 Fair

No recommended
The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Hans, 5-night trip

10/10 Exceptional

N/A
José, 1-night trip

4/10 Fair

Avoid and go to a better hotel
Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
1-night trip

2/10 Poor

2 star room
4 star amenities 2 star room The room was extremely hot had to leave window open to call down which backed on to main motorway Very dated and tired room broken toilet Room services lazy and never cleaned my room despite sign on door Food from lobby was frozen croceqets and was still frozen Spa have to book and was ok about the only good thing and breakfast I thought it was cheap because of location but I was wrong
Russell, 3-night trip

2/10 Poor

Smallest room I have ever slept in a hotel, Smallest bed I have ever slept on, terribly hot inside the room, suggestion was to keep the windows open (couldn’t keep open for long time due to terrible noise, weird pillows, smallest shower. I need my money back and you must drop this hostel (yes, that’s right, I call it a hostel). Pros is it looks nice from the outside and inside except once you entered into the room.
Ferdaus, 1-night trip

8/10 Very good

Nice but isolated
This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
David, 1-night trip

4/10 Fair

I feel that everything is about money. I was asked to pay €3.50 for a glass! The reception staff were friendly but the bar staff was unfriendly and made me feel like I disturbing them when talking to them. Poor maners.
Sophie, 5-night trip

6/10 Good

There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
SAMARA, 3-night trip

2/10 Poor

When we arrived they assigned us a room with the toilet dirty . We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension. So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel
Sergio, 1-night trip