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InterContinental Tokyo Bay, an IHG Hotel

4.5 star property
Luxury hotel with 8 restaurants, near Tokyo Tower

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Tokyo Bay, an IHG Hotel

Luxurious hotel room with two king-sized beds, plush headboards, and a panoramic view of the cityscape. | InterContinental Tokyo Bay, an IHG Hotel
Sophisticated bar with a warm ambiance, featuring a long bar counter and comfortable seating areas, perfect for relaxed evenings. | InterContinental Tokyo Bay, an IHG Hotel
Illuminated skyscraper InterContinental overlooking a serene river, perfect for city night escapes. | InterContinental Tokyo Bay, an IHG Hotel
Sun-drenched rooftop lounge with panoramic city views, perfect for relaxation. | InterContinental Tokyo Bay, an IHG Hotel
Sunlit room with a view of the bridge, featuring a wooden table, sofa, and a bookshelf with decorative items. | InterContinental Tokyo Bay, an IHG Hotel
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 8 restaurants and 3 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $303
includes taxes & fees
$275 per night
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Suite, 2 Twin Beds, Club Lounge Access, Bay View

Room amenity

Suite, 2 Twin Beds, Club Lounge Access, Bay View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, River View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, River View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Bay View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Bay View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Club Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Bay View (Mid Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Bay View (Mid Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 452 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, River View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, River View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, River View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Club Lounge Access, River View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 560 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, Bay View

Premium Room, 2 Twin Beds, Club Lounge Access, Bay View | Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Club Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 452 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, River View (Japanese Lounge Access)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, River View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Bay View (High Floor)

Premium Room, 2 Twin Beds, Bay View (High Floor) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 452 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, River View (High Floor)

Junior Suite, 1 King Bed, River View (High Floor) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, River View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 560 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, Bay View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Club Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access, Bay View

Classic Room, 2 Twin Beds, Club Lounge Access, Bay View | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Club Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Bay View (Japanese Lounge Access)

View from room

Classic Room, 2 Twin Beds, Bay View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Bay View (Japanese Lounge Access)

View from room

Classic Room, 1 King Bed, Bay View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Bay View (High Floor)

Classic Room, 2 Twin Beds, Bay View (High Floor) | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Bay View (Japanese Lounge Access)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Bay View

Suite, 1 Bedroom, Club Lounge Access, Bay View | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Club Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, River View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Club Lounge Access, River View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Bay View (Jetted Tub)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Club Lounge Access, Bay View (Jetted Tub)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Bay View (Dining Area)

Suite, 1 Bedroom, Club Lounge Access, Bay View (Dining Area) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Club Lounge Access, Bay View (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, River View (Mid Floor)

Junior Suite, 1 King Bed, River View (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, River View (Mid Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 560 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, River View (Japanese Lounge Access)

Junior Suite, 1 King Bed, River View (Japanese Lounge Access) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, River View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Bay View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View (Mid Floor)

Premium Room, 1 King Bed, Bay View (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View (Mid Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Bay View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Bay View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, River View (Japanese Lounge Access)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, River View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Bay View (Japanese Lounge Access)

Premium Room, 2 Twin Beds, Bay View (Japanese Lounge Access) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Bay View (Japanese Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access, River View

Classic Room, 2 Twin Beds, Club Lounge Access, River View | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Club Lounge Access, River View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
  • 376 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, River View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 377 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-16-2 Kaigan, Minato, Tokyo, Tokyo-to, 105-8576

What's nearby

  • Ginza Six - 2 min drive
  • Tokyo Tower - 3 min drive
  • Tokyo Imperial Palace - 4 min drive
  • Toyosu Market - 8 min drive
  • Rainbow Bridge - 8 min drive

Getting around

  • Haneda Airport (HND) - 26 min drive
  • Narita Intl. Airport (NRT) - 61 min drive
  • Hamamatsucho Station - 10 min walk
  • Shimbashi Station - 21 min walk
  • Tamachi Station - 24 min walk
  • Takeshiba Station - 1 min walk
  • Hinode Station - 8 min walk
  • Daimon Station - 11 min walk

Restaurants

  • ‪ウィズグリーン東京ポートシティ竹芝店 - ‬4 min walk
  • ‪ゆで太郎竹芝店 - ‬4 min walk
  • ‪すき家 - ‬4 min walk
  • ‪ブルーボトルコーヒー - ‬4 min walk
  • ‪東京愛らんど - ‬3 min walk

About this property

InterContinental Tokyo Bay, an IHG Hotel

When you stay at InterContinental Tokyo Bay, an IHG Hotel, you'll be just a 5-minute drive from Tokyo Tower and Tokyo Imperial Palace. Guests looking for a bite to eat can check out La Provence, one of 8 restaurants, which serves French cuisine and is open for lunch and dinner. This luxurious hotel is also just a 5-minute drive from Tokyo International Forum and Roppongi Hills. Fellow travelers love the helpful staff. Public transportation is just a short walk: Takeshiba Station is steps away and Hinode Station is 8 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 330 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 3000 per night)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • 8 restaurants
  • 3 bars/lounges
  • 24-hour room service

What to do

  • Shopping
  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Provence - This restaurant specializes in French cuisine and serves lunch and dinner.
Italian Dining Zillion - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Teppanyaki TAKUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Chef's Live Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Hudson Lounge - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4680 for adults and JPY 3036 for children

Parking

  • Self parking costs JPY 3000 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Hotel Tokyo Bay
InterContinental Tokyo Bay
Tokyo Bay InterContinental
Intercontinental Hotel Minato
InterContinental Hotel Tokyo Bay Japan
InterContinental Tokyo Bay Hotel

Frequently asked questions

Does InterContinental Tokyo Bay, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Tokyo Bay, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InterContinental Tokyo Bay, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Tokyo Bay, an IHG Hotel?
Yes. Self parking costs JPY 3000 per night.
What are the check-in and check-out times at InterContinental Tokyo Bay, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at InterContinental Tokyo Bay, an IHG Hotel and nearby?
InterContinental Tokyo Bay, an IHG Hotel has 3 bars.
Are there restaurants at or near InterContinental Tokyo Bay, an IHG Hotel?
Yes, there are 8 onsite restaurants, featuring French cuisine.
What's the area around InterContinental Tokyo Bay, an IHG Hotel like?
InterContinental Tokyo Bay, an IHG Hotel is in Minato, a short 1-minute walk from Takeshiba Station and 17 minutes' walk from Shiba Park.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Stayed for several nights with family. Large, western style rooms with great view and nice amenities. Great breakfast buffet. Check-in service was slow, and the hotel is off the beaten path so not much to do in the immediate vicinity.
Room view
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
I usually stay in a higher class hotel, but for the money this hotel has great value. Area wasn’t walkable to very many attractions would be only downfall. Also one of the concierges (American guy) was so condescending. My friend and I had never been to Japan and we’re just looking for a great experience and asking for what food we should try he kept saying well what are you looking for but using Japanese language to describe the different types of restaurants, for instance using the Japanese word for hot pot instead of just saying hot pot. So instead of feeling like we were getting helped we felt like we were being patronized. Other than that amazing customer stay of service great value. I would stay here again, especially if it was for a work trip. Rooms and view are nice!
courtney, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall, a great hotel
While it is definitely a beautiful hotel in a great location with 5 star service, there are a few things I found lacking that was disappointing. There was a lack of an onsen which for a hotel of this size, I would expect would be common for Japan, and the TVs in the room only offered selected channels with no option to cast or apps installed. For today’s standards, I would expect that access to Netflix and YouTube are standard across most hotels, let alone a 5 star hotel. The breakfast buffet was good, and offered decent variety but I think that having a changing special on offer daily would be great for guests who are staying across multiple days would help to make their stay even better. The service by staff was excellent and very polite though - definitely could not fault this.
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place and service
elena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing service with generosity and attention to d
Amazing service with generosity and attention to details. Tasty breakfast for vegetarian though we hope to have more warm vegetarian food options. No complaints though cos everything we put on the plate is tasty.
Great view of Tokyo Bay
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Big mistake in my hotel stay experience
It was my family holiday to Japan for the first time especially with my kids looking forwards to it, I had booked 2 rooms with 1 adult and 1 child each at the executive level so that I want them to enjoy the privacy and exclusiveness. However when I check in the hotel, the staff told me the booking with Hotel.com and their system is different. Instead of 2 adults and 2 childs, they can only consider us as 3 adults. This means I need to pay one of my child to access to the lounge facility. In the end, I had rejected it and option out for the lounge access. I’m very disappointed. We had stayed in this hotel for 7 nights. Upon checking out our room, I had found out that the hotel accidentally charge me a dinning bill at the Hudson lounge for more than USD100. I am glad that I had checked the bill carefully and immediately rejected this bill as I had never dine in at the Hudson lounge. After the front desk staff checked again with the lounge staff, eventually they found is their mistake. I’m very surprised that IHG is an international hotel chain but yet they had made such careless mistake on the bill. This is the first time I had experienced such incidents during the hotel stays. Overalls, I should say that although the hotel was good but the experience with this hotel was not great and it did spoilt our holiday mood
Choo, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rashed, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Like staying in heaven.
Might be the best hotel in the world.
Henry, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good service
sang kyun, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Nund Kumar, 6-night trip
Verified Expedia guest review

6/10 Good

Ji young, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a nice hotel in a very nice and convenient area.
Cordia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Professional 5 Star Hotel
Amaxzing hospitality, great facilities, We will certainly put Intercontinental on our future preferences.
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice and clean hotel. The staff are nice and very accommodating, speaks English. I wish they have a pool, though. Not a lot of dining choices around the area that are walkable, you need to take a taxi. Great view of Tokyo bay.
Carol, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Willis, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Stayed one night after paying for two nights. Checked out before 8 am and still no refund for the second night at all.
Ted, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property is excellent and located near the bay. Nice walking spaces and close to 2 train stations. The restaurants were great and overall attention to detail was admirable.
Ravikrishna, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff friendly and helpful I really appreciate one staff spent almost 30 minutes in getting my SIM card ( bought in Tokyo) work.
May lan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donglee, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Laura, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had a good time at your place. Thank you
Malina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience we had ! Definitely we will come back again !
Benny, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clever Perfection
The rooms are very well laid out and spacious. I am very particular about where everything should be, where the plug is, where the ironing board goes, that sort of OCD. And it as though whoever planned out the room is as OCD as me. Love it.
Paul Ing Siew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jake, 1-night trip
Verified Expedia guest review