We were told the place had parking, but they did not tell us it’s valet and $55 a night until the day we arrived, We waited over an hour for valet, called the front desk 4 times asking where Valet was, only for them each time, tell us they were coming out.
After going in and speaking to the manager he explained there’s no way we’ve been waiting that long and walked me directly to the man running valet, who was sitting on his phone ignoring the line in front of the hotel.
The room noise was a joke, we had to listen to a parking garage across the streets alarm go off all night and the walls were paper thin as we could hear everyone in the rooms around us.
The bathroom was dirty and falling apart in places, like the main bathroom door.
There was a gala happening the same night we arrived and it was evident the staff forgot or straight up just understaffed, as the front desk only ever had one person working and you could tell was stressed out with the constant line they had.