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numero verde 800-917959 oppure 02-91483500Lun-Ven 08:00 - 23:00, Sab 09:00 - 21:00, Dom 10:00 - 22:00
Posizione
A La Mecca, nel centro storico, Moevenpick Hotel & Residence Hajar Tower Makkah si trova a breve distanza dai seguenti luoghi di interesse: Abraj Al Bait Towers, Porta di Re Fahad e Moschea di al-Haram. Nelle vicinanze è inoltre possibile visitare: Kaaba.
Caratteristiche dell'hotel
Questo hotel di lusso offre un ristorante. Tutte le mattine agli ospiti è offerta la colazione (inclusa nel prezzo). Accesso gratuito a Internet in modalità wireless disponibile nelle aree comuni. La struttura è dotata di un business center. Questo hotel include 4 ristoranti, un bar/caffetteria e un bar/lounge. Il personale può offrire supporto per la prenotazione di escursioni/biglietti e cambio valuta. Altri servizi offerti: reception, personale poliglotta e negozi di articoli da regalo/edicole. È presente un parcheggio per gli ospiti con posti limitati (a pagamento). Il posto è assicurato in base all'ordine di arrivo. Nella struttura sono presenti aree destinate ai fumatori.
Camere
Le camere si affacciano sulla città. Le 1200 camere con aria condizionata di Moevenpick Hotel & Residence Hajar Tower Makkah sono dotate di minibar e cassaforte. I letti sono preparati con piumino e biancheria da letto di alta qualità. È incluso accesso a Internet gratuito cablato. Sono disponibili TV al plasma da 14 pollici con accesso TV a Internet gratuito. Tutte le sistemazioni includono telefono con linea diretta con segreteria telefonica. I bagni dispongono di doccia, bilancia, accappatoio e specchio da trucco.
Tutte le unità sono dotate di kit per la preparazione di caffè/tè e acqua minerale gratuita (in bottiglia). Le dotazioni aggiuntive includono asciugacapelli e radiosveglia. Su richiesta sono disponibili inoltre ferro/asse da stiro, biancheria da letto/asciugamani aggiuntivi e il servizio sveglia. Viene fornito un servizio di couverture serale e le pulizie vengono eseguite tutti i giorni.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
**Questi servizi potrebbero essere disponibili solamente in alcune camere o in alcuni alloggi. Alcuni servizi potrebbero comportare un supplemento.
Struttura ecocompatibile/sostenibile - Certificazione di terze parti
La struttura partecipa a Green Globe Certification, un programma di certificazione di terze parti attestato indipendentemente. La certificazione di terze parti valuta l'impatto della struttura su uno o più dei seguenti aspetti: ambiente, società, patrimonio culturale ed economia locale. Una valutazione oggettiva delle pratiche di turismo sostenibile è stata eseguita presso questa struttura da un revisore indipendente del programma di certificazione di terze parti.
Tutte le mattine viene servita la colazione (inclusa nel prezzo) nei seguenti orari: 6:30 - 10:30.
Hajar - Questo locale (ristorante) con vista sulla città serve la colazione, il pranzo e il brunch.
Al Naseem - Questo locale (ristorante) con vista sulla città serve la colazione e il brunch.
Al Fairdous - Questo locale (ristorante) con vista sulla città serve solo la colazione.
Al Naeem - Questo locale (ristorante) serve solo la colazione.
Al Diwan - Questo locale (coffee shop) gode di vista sulla città. Alcuni pasti potrebbero non essere serviti tutti i giorni.
È disponibile il servizio in camera 24 ore su 24.
Le tariffe e cauzioni seguenti sono addebitate dalla struttura al momento dell'erogazione del servizio, all'arrivo o alla partenza.
È possibile che questo elenco non sia completo. Tariffe e cauzioni potrebbero non includere le tasse e sono soggette a modifiche.
Solo i mussulmani possono entrare nella città santa di Mecca.
Nota: gli ospiti che desiderano un letto extra durante il Ramadan dovranno pagare i seguenti supplementi al momento del check-in o del check-out:
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
"Close to Harrm"
Room was small and not adequate. Location was very near to Harram but took 4-5 minutes from the room to get to the main entrance of the building as had to wait for 2 sets of lifts and walk through the shopping mall which was not the object of going to Makkah. Room carpet were very dirty with dark stains. Would not rate it as 5 Star. More likely 3 Star. […] Staff were OK Continua a leggere
Quest'ospite non ha lasciato commenti.
"Good location would recommend"
Location is very close to Masjid Haram, some staff are fantastic, had some problems checking in and also they wanted me to pay for breakfast which I had paid for at the time of booking. Overall good location and very nice hotel, would recommend.
"Above average"
Definitely not a 5 star hotel when compared to European/western standards. But when compared to Arab/middle eastern standards I would give it a 3/4
"very close to Haraam"
The service was excellent . Only a bath is required for kids
"Not a good choice"
Firstly the room provided booked through Hotels.com was not good for two adults and two kids. Ideally all hotels offering such rooms provide two TWIN Beds but to my surprise the room had two Single Beds only. I felt like cheated. Other thing is inconvience of changing lifts to reach the Haram. You have to change two lifts. The Concierge staff standards […] are not upto five star levels. My overall experience was not satisfactory from booking as well as staying in the Hotel. Continua a leggere
Quest'ospite non ha lasciato commenti.
"Mekkah Movenpick"
Hotel was conveniently located in the Abraj Al - Bait complex which is adjacent to the Masjid Al Haram. The complex has a full fledge shopping centre with international shops and a good food court for the time which you are not praying (mind you , you will not want to shop or eat due the euphoria of being in Allah's town and near the sacred Kaabaa) […] but you will need to buy essential items such as prayer rugs, beads, zam zam..all is available here. The hotel also serves from great breakfast and the contemprary and modern look of rooms is comfortable and pleasing to the eyes. Movenpick Makkah is your monies worth and some more. Continua a leggere
Quest'ospite non ha lasciato commenti.
Quest'ospite non ha lasciato commenti.
"Movenpick Makkah"
The hotel is overpriced if you consider the standard of the decor and general upkeep. Breakfast was excellent but I think that a competitive hotel group offers better value for money!
"Bad quality of hotel service"
Bad quality of hotel service. Room not clean. carpet not clean.
"most awesome view and location in earth"
luxury stay near Ka'aba,,,,
"Good food & nice employees"
All in all the hotel was good ,food, location and employees the only problem that the lobby was vary smal and chrouded
Unfriendly receptionists; room wall partitions not sound proof
"Makka - Saudi Arabia"
Excellent experience but the following need some considerations particularly in the month of Ramadan: * Iftar timing hould consider the late Taraweeh prayers which end at 11:00 pm local time * the buisiness service for boarding online opens up to 10:00 pm only which should be for 24 hours * Since checking in in Ramadan with the high room occupation […] rate starts at about 4:00 pm, a safe box for valuable items would help the guest who arrive earlier to perform his Omra until his/her room is ready Continua a leggere
"waste of time"
long time to check in , one receptionist only for check in, took us 2 hours to take our room keys. house keeping is horable, always late, skip oneday no cleaning at all, and cleaing is not good at all. rooms are not insulated you can hear any thing from the attached rooms, so noinsy. internet is not working, there was a major repair in the hotel. any […] way the hotel is so close to the haram which is very good and this what we need. Continua a leggere
"5 star hotel with 1 star hotel service"
The hotel is very well situated, just a few minutes from the Haram. The breakfast is nice and the rooms are well maintained. The only problem with this is hotel is the service. The people at the reception are extremely rude. Most of the people here cannot speak English! Some are even racists, the let people of arab origin (who speak arabic) to cut through […] line where other people have been waiting for almost 10 -15 minutes. I also asked for a adapter and a internet connection cable and they didn't even care. I had to come upstairs and call operator and ask her. But that didn't work either, it took 4 phone calls and 2 visits in person to get hold of these two things (almost 4 hours). Don't get me wrong, the hotel itself is fantastic, the only problem with this hotel is the service. Personally I have stayed at numerous Moevenpick hotels around the globe but by far this is the worst Moevenpick yet! Continua a leggere
"internet is poor"
there was a network cable in my room, when I connect it's very slow. there should be a fast connection. moreover, the room desk is pretty small other services is very good
"bad staff"
unprofesssional reception staff, it took 30 minutes to the room service to pickup the phone
Quest'ospite non ha lasciato commenti.
"great location"
a little confusing to navigate around. many elevators, floors, great breakfast, great location, nice shopping in lobby, easy checkin and check out.
"The hotel moveinpivk in Makkah"
Quest'ospite non ha lasciato commenti.
"Movenpick Hotel in Makkah"
We were 3 people staying in a triple room. Hotel very close to Haram, so very convenient for my mother. Overall we had a very pleasant stay and i would recommend this hotel to anyone. Alhamdulillah.
"Concept of service!!!"
I did not find a single professional in the hotel who knows how important SERVICE is in travel industry. I belongs to the travel industry, cannot count how many hundreds of flights I have taken and the cities I have visited. I was very much disappointed with building soundproofing, all the next neighborhood construction work could be hear in the room […] as it was next door. Water level at the bathroom was against the drain hole. Overall there was no concept of service at the hotel. Information folder in the room says different timings for breakfast then the actual timings. Continua a leggere
"Movenpick Hotel Makkah"
Excellent experience; wonderful access to Haram. Couldn't have imagined it would be so easy to access. Best Umrah experience in 5 years because of this. Access to Hotel itself is still a bit of a problem till all the development in the tunnel is completed. The bathroom was the one feature that left a lot to be desired; its tiling and fixtures were quite […] slapdash for such a newly constructed facility; not up to Movenpick mark. Breakfast was quite good, decent healthy options. Concierge service was up to expectation, as was check in/out. Housekeeping did not make our beds while we were away for Fajr, but maybe it was not the hour yet. There should have been some water and soft drinks in the hospitality bar, and some fruit in the room. Nevertheless, thoroughly recommendable experience. Continua a leggere
"good hotel"
this was a good hotel for my Umrah trip. I took my mum and wanted to be close to the Masjid Al Haram. It was a pleasant stay and everything was great. Breakfast was good too along with the ample shopping opprtunity. All in all - a good experience.
"a lovely stay in Movenpick Macca Hajer Tower"
Everything was lovely we just did not find the beds very comfortable to sleep on, otherwise everything was more than fantastic.
Le recensioni ed i punteggi contenuti in questo sito riflettono opinioni soggettive dei clienti e dei fornitori e non implicano il consenso di Hotels.com. Né Hotels.com, né le parti implicate nella messa in linea delle recensioni possono essere ritenute responsabili di eventuali danni risultanti da qualsiasi uso si faccia di dette recensioni.
