La Concha Renaissance San Juan Resort San Juan

La Concha is the best option for a destination wedding venue over 40 guests in San Juan. We had over 60 guests at our wedding and this was definitely the right choice of venue. However, it's not cheap! First the misses. La Concha, you need to include a shuttle service to/from the airport & Old San Juan -BIG MISS. And, multiple guests reported incorrect […] bills at the end of their stay that needed to be corrected -why? Anyway, Here are some of the big pluses that might not be mentioned in other reviews. First, the coconut mojitos. Probably, the single best "island" cocktail I've ever had. Second, 24hour pools and hot tubs. Nothing like a late night swim after a few cocktails. Celebrity status. Over our wedding week there were several sightings of various professional athletes at La Concha. This just affirmed La Concha as the place to be. Continua a leggere

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our stay was fantastic! an absolutely perfect resort & the staff was very accommodating- we had a late flight home and they were able to move our checkout to a later time without any problem.... the concierge Frankie was extremely helpful our entire stay... definitely suggest staying here to everyone and we cant wait to return!

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This is an excellent hotel and overall I had a positive experience. I was in a room with city view: the streets gets very noisy until pretty late during the weekend and would avoid this room if you plan to go to sleep early and don't have much tolerance for noise. Other than that, great hotel that I would visit again and again.

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this place is gorgeous in and out. And the beach is amazing. The resort and it's staff are just a pleasure. The only thing that may bother people is that the rooms racing the pool and the street are quite noisy especially late into the night. Pay the extra to get a ocean view room to avoid this. Otherwise place is gorgeous. You will not be dissapointed. […] perfect distance from airport and cruise port- only a few minute taxi ride. Lots of places to eat nearby too. Continua a leggere

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The staff could not have been any nicer. The hotel and the facilities were very nicely maintained. Nice pools and beach. Great location, convenient to everything.

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This is a great central San Juan location, but may not be right for a family vacation. There is good night life in this area and the noise makes it difficult for anyone that wants to get to sleep before 1am. We typically stay at 4-5 star hotels. This was more like a low end 3 star compared to US hotels in terms of cleanliness and quality.

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Easy cab ride from airport, the entire staff from A - Z were SO friendly and helpful. La Concha is a fun spot. 4 pools, beautiful coved beach. I recommend getting an ocean view room. Some of the rooms have an entire glass wall which opens so we had a fabulous breeze and sounds of the ocean all day and night. We were not interested in the casino although […] it looked like a happening spot at night. If I had any complaints, I'd say they didn't do a goodt job of making sure the pool bathrooms were stocked adequately with toilet paper and paper towels. They got quite dirty but I'm sure it was due to the very crowded conditions because of Spring Break but that did get a little annoying. Also, just know that Puerto Rican's go at a little slower pace so food can take a bit longer, getting the bill takes a while, etc. But we would definately go back because the people were so nice and we liked the hotel. Continua a leggere

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The hotel staff was very friendly and helpful. The room was large and very well appointed.

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We were most appreciative of reviewers who recommended upgrading to rooms in the new tower on the higher floors. We followed your advice and it was SO worth it! (and not much more expensive). The view of the ocean, (plus listening to the ocean waves), was spectacular. The staff, WITHOUT EXCEPTION, was good humored, helpful and clearly wanted to please. […] Great coffee in the lobby in the mornings, (we appreciated refillable cups!), pools, dining, bar, valet service, decor, beach service, all excellent; the beach/hotel/rooms/pool area were all kept extremely clean. Beach and waves beautiful, waves great for riding, plus a breakwater on one side was good for those of us who preferred slightly smaller waves! All ages had fun! This is a fabulous hotel. Continua a leggere

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average at best. poor service close to the beach would NOT stay again

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My wife and I had a great time here. Great staff, great atmosphere and great food. Definitely coming back and would definitely recommend. Kid friendly too although we didn't bring ours!

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Fantastic service and ambiance. Close to Old San Juan by taxi. Rooms are modern and clean.

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My wife and I were here for our honeymoon a little over 40 years ago. We enjoyed the hotel then but it's much better now. The hotel had been renovated. This trip we had a jr, suite for two nights and it was very comfortable and the ocean view from the room was fantastic. Would go back again.

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My boyfriend booked this resort for a romantic getaway in early February and we loved everything about the hotel except the beach isn't private as advertised. That really irritated me to no end....... There were locals and surfers everywhere using the hotels chairs and towels. Concierge often had a long wait. Perla was delish and so was the breakfast […] buffet. Rooms were cleaned daily and I felt comfortable walking in my room in barefeet. Loungers were easy to get in the pool area and drink/food service was always walking the pool perimeter. I did wait for 7 minutes one night in the lobby bar for a drinks hen it wasn't really busy. The bartenders walked right past me repeatedly. We had a beautiful view from suite 704. The only thing wrong with our room was the door. It slammed every single time we went in or out. There was a wind suction thing going on. The night before we left, house keeping grabbed ou towels and my new designer bathing suit was picked up with them. The hotel took my info and called me 24 hours later to say they had it and made me pay $27 to send it to me. I really felt it should have been paid by them since they grabbed it. All in all, we will stay there again next time. Continua a leggere

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The first room we were in was on the 10 floor and faced the street, evev though we paid for resort view. They were kind enough to change our room upon request to the last available cabana poolside. At least it was resort noise we heard plus late night concerts in the park next to the hotel and not the cars and trash pickup. It was a very nice property. […] We wanted to have the beach and be close to old town, so for that, it was fine for 3 nights. We moved to a more idyllic part of the island thereafter. Continua a leggere

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Although the concierge was not helpful, the assistance offered by the bell staff in front of the hotel was stellar! My only issue was that I wish our bathroom had a tub and that the shower wasn't so open so that we had to be careful not to flood the floor.

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Super friendly staff! Prime location with a great beach and easy access to shops and restaurants. The hotel decor is extremely cool as best described as "lounge"-like. The hotel restaurants were tasty though expensive. Basic lunch for 2 was $40-50 at Solera (by the pool). The pools were great and the adult pool was extremely relaxing and tranquil. I […] can't wait to go back! Continua a leggere

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Beautiful facility with nice pools and beach area. Staff was wonderful! Food and drink: prices were high, but good quality. Hotel could have been cleaner in the hallways and common areas. Bar lounge area was very nice. Lots of places to relax on the property. Enjoyed our visit!

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This hotel is very modern, well maintained and in a wonderful location. The staff is attentive and well trained and the grounds are fabulous. We have nothing negative to say about this property and cannot wait to go back

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Plain and simple romantic, waking up in the morning with the best view of the caribbean sea simply unforgettable. One of the best hotels in San Juan, location, location, location and beautiful crowd.

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Rooms: modern, clean, comfortable - ours had a kitchen which was great for storing snacks and cooking. Great amenities... Aveda products and we enjoyed the view of San Juan Staff: accommodating and friendly Beach/Pool: decent, smaller than some beaches and a tad windy (in Feb.) but plenty of other pool options Food: on the expensive side for every meal, […] but drinks were DELICIOUS Location: close to other restaurants, safe area, easy bus ride to Old San Juan (a MUST) Tips: looking to maximize sun? Arrive to the pools early as the best chairs are usually taken by 7:30/8am... guests will drop towels to reserve spots hours before actually using them :-( Continua a leggere

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It was everything that was described. I had asked for a ocean view (for a price) and I got an amazing view. Rooms are very large, almost like a suite. I think bathrooms needs updating, it showed its age. I think it is the best to place to stay if you want to be on the beach in San Juan.

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It was wonderful! We only stayed a few days after having chartered a catamaran to venture the SVI. But we loved it so much we're planning to come back to San Juan just to stay at the hotel.

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A beautiful hotel, thah ant body could loose, AMAZING

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This is our second time staying here, I cannot get over the friendliest staff that my wife and I encounterd both times thast we have been there. Two years ago we stayed 10 days and our last stay ended Feb.7 we stayed 9 days. We are presently looking at our calendars for a stay ther next year.

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The pools were awesome! The ocean was very beautiful. All the staff were nice and helpful. I would definitely recommend this hotel. Very modern design! Lots of security!

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The hotel was amazing! Staff members were courteous & helpful. Our room was beautiful, with an ocean view. We had 3 rooms reserved for our family group, and the front desk staff was nice enough to let us into one of the rooms early, so we could change into swimsuits and enjoy the day by the pools & on the beach. We will definitely stay at La Concha […] Renaissance the next time we visit Puerto Rico. Continua a leggere

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Everything was almost perfect for me and my 25 year old daughter at this resort! The staff were attentive and friendly, the public spaces were clean, fresh and beautifully decorated, our suite (an unexpected perk) was lovely and extremely spacious with a balcony and great view (7th floor....lower floors may have experienced blockage from neighboring […] buildings) and the beach was delightful with attendants for beach furniture, food and drinks. The only complaint is regarding the noisy blower on the air conditioning unit that would cause us to constantly adjust the TV volume and wake us up during the night. Note that the bus to Old San Juan stops right in front of the hotel. We took it for 75 cents each way...saving $17.00 each way for cab fees! It was an easy trip; and, we got to speak to a few locals as well as other tourists. Another note...when walking the neighborhood, we were surprised that all upscale couture shops and parks lined the avenue in one direction while seedy bars and homeless people lined the other. However, police presence is a constant and we never felt threatened. We highly recommend this hotel and look forward to returning. Continua a leggere

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This hotel was great--modern design, great location, beautiful pool and beach access. I would return here. I was in a suite, so I had a living room, bathroom (which was fab), king bedroom, and balcony. Went running in town, but workout facilities looked great--you ran overlooking the ocean! Definitely would pick this location again!

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Beautiful hotel right on the beach. Dinner at Perla was outstanding! Lots of outdoor seating for reading, drinks, food. Staff was great. Beautiful gym. Loved LaConcha. I had the ocean view junior suite...really beautiful! Water was rough, might be too much for young children but other swimming sites close by that have calmer waters.

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I was here for the last 3 days of my honeymoon after arriving in San Jan at the end of a cruise. It was the perfect place to relax and unwind after the cruise and spend quality time with my husband. We wandered around the city, relaxed by the pool, played in the casino, and ate at a few of the restaurants. I don't have a single complaint. The service […] was excellent but not pushy, the food was fantastic, and the overall look and feel of the hotel was beautiful and well kept. Continua a leggere

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Excellent hotel. Staff was very nice and the location is great. The beach is very nice and had a great time.

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La Concha is nice hotel in an otherwise so so location. It is not a "resort" like Couples or Sandals or Beaches or any of the large hotel resorts you see in Mexico. Its an urban style hotel on the beach with a casino. The concierge was terrible and I had voucher for golf or an outing from Expedia and the concierge could not get anyone to honor it. If […] you want to go to a bad Miami immitation then go to Condado. The hotels are like Atlantic City hotels. Big in size but not truly get aways. They sit so close to what is called a beach that they block out the sun - litterally. Outside of the hotel there is a bunch of chain restaurants and super low level bars - for the 18 to 20 something crowd. If you want white sand and nice beach do not go here. If you want to gamble and drink $12 drinks with 1 oz of liquor and $18 hambergers then go here. You best bet is to stay in Old San Juan which is a beautiful European style city for a day or two and eat at Marmalade then go to Vieques or Culebra for the balance of your stay. Continua a leggere

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Great! Staff is highly trained, surroundings are beautiful, the pools are heated!!

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First of all it's a great hotel in puerto rico, with great ocean view. It's pretty old - build in 1958, and renovated recently, but you can see paint is getting off the walls in some places. The first room we got was visibly old with half working wardrobe door. We asked to change the room, and the second one was just fine (we expected more for this […] price). Personal is very pleasant. room cleaning was good too, except they took our bathrobes and returned it back 5 days later, even I asked them several times to do that. The main disapointment was price for food - breakfast buffet is 25$ p.p. and its pretty poor. The other restaraunts in the hotel are expensive too, and just fine food. The beach is not so big, but you can find a sunbed pretty easy and ask for umbrella and towell. The waves are always big there, someone like it someone don't, but its great to hear them beeing in the room. We didn't try new building with suites, they must be better, but still overpriced. Continua a leggere

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Very nice hotel...staff was amazing...drinks a little pricy and short on tge alcohol thoigh

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Thank you Mr Ayala for all your accommodations an help.

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Wonderful service, sexy hotel, lovely beach, wonderful amenities... but restaurants are overpriced.

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Overall, it was a good stay. The hotel amenities are very good, with Restaurants, pools, bar and very friendly staff. I was disappointed with the room. The doors on the 8th floor all need to have their hinges fixed to avoid slamming, as it was quite disturbing at night. The furniture has more wear and tear than I was expecting. The building seems to […] be getting worn on the main side, perhaps the upgrades have been done in the tower section and i would have preferred to have stayed there. The location is very central to the airport and old San Juan, however, not much to see and do around the hotel. Overall, a good place to stay for two or three days, as the service and amenties are very good. Continua a leggere

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We arrived on December 23, 2012, with 3 teenagers in tow. We all were impressed by the pretty lobby. We booked two rooms,each with 2 queen beds. In order to have both rooms on the same floor, we had to stay in a room with a king sized bed (the other room was with 2 beds). We had to wait for a few hours for one room to be ready. We were on the fourth […] floor. At night, we could hear the music from the lobby. The rooms were clean on arrival. One night I had to call for washclothes. Over 20 minutes later they arrived. Overall, the hotel is nice and clean. And the people at the front desk helpful and nice. Our teenagers enjoyed the swimming pools. I do recommend this hotel. Continua a leggere

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5 days stay with 2 yo twins for a sunshine escape. Loved it but not set up much for kids (no kids pool or shallow pool). Nice to have a kitchen in the suite, thought the food was VERY mediocre and we like the nearby restaurants much much better. Overall a lovely escape tho!

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Was there for New Years....Great location which allows you to walk to numerous restaurants with great food for a lot less than the hotel restaurants. The staff could'nt be more accomodating and polite. A great vibe in the evening and and a great party on NYE. Bartenders are attentive and courteous. The only downside was the price of the two restaurants […] and the quality of the food did not match up. I would definitely return!! Continua a leggere

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The staff were extremely accommodating, extremely nice and friendly.

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1. We paid for a King Size room, but was given a queen and when I question this I was told that the hotel was sold out and that was the best that could be done. 2. For two days the adult pool and area was closed down and we had been asked to leave the area because the hotel sold the adult pool area for weddings, the hotel response was you could still […] enjoy the family pool. 3. The rooms are nice as well as the bathroom, but the bathroom does have a lot of mold and mildew in the shower. If you stay at this hotel take a close look at the shower head, it is covered with black mildew. Continua a leggere

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very nice hotel, excellent food, good location! it needs the spa though, but overall-very good!

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The staff was great. The room was average. The restaurants were very overpriced for what you got.

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Everything was very nice A couple of things could use improving 1-the day we were leaving our flight was at 7:00pm It was a beautiful day and the day before was not sunny at all There was no facility to change or shower AT ALL Nowhere , nothing ,nada 2-our room needed a bath tub Other then that we would be happy to go there again Very nice peoe around […] the pool and beach Bell staff also a pleasure Continua a leggere

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