Prima Royale Gerusalemme

Tutto bene. Camera superior comoda e bella, posizione buona colazione ottima. unico neo il wifi a pagamento

This was a very nice hotel spoiled by the aloofness (or plain unfriendliness) of the hotel staff. The room was very clean and well presented although the kids sofa bed was very small. The room as a whole was quite small for what it cost, but I guess that is Jerusalem. The breakfast was very disappointing after some fantastic breakfasts we had in Te […] l-Aviv. Continua a leggere

We really enjoyed our stay at the Prima Royale - very friendly staff and good location.

Highly. Recommend this hotel for a short or long stay. Very professional staff and great location!

The entire staff was very accommodating. The breakfast was excellent. If you don't mind a small room this is a lovely hotel.

From the house keeper to the front desk......... all were anxious to please.

The review of this Hotel says you can fit 3. GOOD LUCK! we couldnt even fit our luguage. We ended up moving to the dan panaroma a block away. It was more expensive but worth it.

The hotel is located in a very convenient area of jerusalem, opposite some of the nicest sites, including the lit up Monterfiori windmill and a wonderful view ( across the street) of the litup old city wall. The room was good and so was the overall feel of the hotel. But, and there are three buts: the reception staff were unfriendly, confused, and wanted […] to double charge me for my prepaid night's stay, and wouldn't stop arguing until I had to show them on my Ipad that you had actually confirmed the prepaid reservation. The breakfast, while ample, is very boring and of low quality ref other hotels. Indifferent bar staff, and very bad red wine choices. Continua a leggere

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Nice clean hotel. We enjoyed the stay. We spent four nights at this hotel. I cannot say this is an exceptional hotel, for the price we paid, the service and facilities were OK. I found the front reception person was a bit rude and blunt in his responses to questions. But I will still recommend this hotel.

it's in a great location, close to the Old City and Emek Refaim (neat neighborhoods); it was clean, breakfast was very good and it was just fine. But not a great value for the money -- it wasn't inexpensive and we expected more -- no free internet, small room, whole hotel could use an update.

Good location - about a 10 minute walk to the Old City. Nice breakfast. Not fancy but a good value.

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We had a "deluxe" room, it's really only big enough for one person, no seating area, limited place for clothes and very small bathroom. Dinner is very expensive. The underground parking is only for the brave and those with rental cars that have full coverage. Definitely would not return, very disappointed for the money spent ...there are much better […] choices in Jerusalem. Continua a leggere

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This hotel was exactly what we were looking for - very comfortable, clean, modern, a very nice (large) breakfast buffet, and the perfect location. We will definitely return there on our next visit.

We stayed at the Prima for one night and found it perfect for a quick visit. The breakfast was great with music and sparkling wine and the room was clean and relatively large. All in all a good bargain.

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Room was not large but very clean and comfortable. Breakfast was very good, with the usual Israeli choices plus a number of other options (e.g., pancakes, waffles, etc). Parking garage will test your tight maneuvering skills, especially if you have a mid size or larger car. Staff was polite and helpful. Overall, a good value for the money but if you […] want a 5 star hotel, this is not it. Continua a leggere

Double bed was two single beds pushed together which was unsatisfactory and uncomfortable. When we complained we got moved to another room which had a double bed. If you are someone that expects body lotion or conditioner provided to be provided during your stay at a hotel, then this place is not recommended. If you don't expect such basic toiletries […] to be provided, then this place is recommended for you. Continua a leggere

When I first arrived the receptionists, two of them, were talking to each other. They ignored me. When they finally acknowledged my presence, they were somewhere between formal and irritable. Not a good start. Later in the stay other receptionists were fine to excellent, but it took me several days for me to oevercome this inhospitable welcome. On […] the positive side, I needed to use a meeting room. The first price they quoted was several hundred dollars to use a stuffy, no-window log thin room with a non-movable boardroom table. That was frustrating, as I had committed already to the people who were scheduled to come to the meeting that it would be at the hotel. Eventually however we moved the meeting to an alternative space (also no windows but with flexible seating). They ended up also charging me nothing for all day use of the room, which went a long way toward upgrading my goodwill toward them. Again, the issue was who was in charge. Several were totally lovely, responsive and acccomodating. Other front desk staff were grumpy and rigid. The food is ok, with the one exception of the morning pancakes which I couldn't stop eating. Totally yummy. The best part of my stay there though was the evening singalong. One night two delightful performers set up shop at 9:00pm in the dining room, with a screen that had words to the songs. I loved it. Continua a leggere

The accommodations were very comfortable, clean, up to date. Amenities included fluffy terry robes and slippers. The location was convenient. The restaurant and cafe were less agreeable, with limited selections and sometimes curt service. The breakfast had better selections than other meals. Elevators were slow. Occasionally, the front desk was too […] busy to respond quickly. Continua a leggere

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We only stayed at this hotel one night on a two-day trip to Jerusalem, but I enjoyed our experience. The rooms were in quite good condition, and I appreciated both the free parking and the nice selection at the breakfast buffet. The front desk staff were very nice as well. The hotel was also in walking distance of the old city, though not so close as […] to be overrun by tourist traffic. My only complaint was that the internet access was relatively expensive. However, I was pleased with our experience overall and would be happy to return. Continua a leggere

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Much nicer than the lenardo and in a much nicer neighborhood that is close to the old city and German colony and all of the good eats. We were upgraded to a nice room and had coffee and tea service in the room. We liked it so much, we changed hotels to the Prima in Tel Aviv.

The only thing going for this hotel was the location and price. The decor was outmoded, dreary and tired. Old fashioned lighting in the rooms is inadequate and the master switch malfunctioned. The service at the front desk was difficult or non-existent. The ultimate insult was being charged the equivalent of $3 for internet access and then on check […] out being charged again because they had no record of the $3 in cash having been paid at the time of use. Breakfasts were abundant in quantity but lacking in quality. The hotel is filled with tour groups and the dining room feels like a bustling train station atmosphere. Continua a leggere

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