Howard Johnson Hotel - Isla Verde San Juan

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The hotel's location is excellent. Service was also excellent. Complimentary breakfast was a plus. There was a variety every day. Only criticism is that the free wifi worked on and off; mostly off in the room, but was accessible in the lobby and restaurant. Overall, it was a very good experience and the price cannot be matched. Will definitely retu […] rn! Continua a leggere

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This is our second stay here and we shall be back! Perfect for the beach, nightlife, restaurants and easy access to other parts of the island.

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The hotel staff was VERY accommodating but the hotel rooms need a facelift. The beds were creaky and the mattress lumpy and the air conditioning fan sounded like a bucket of bolts all night long. We did mention it at checkout to the desk. Overall, it is a great location and the personnel were awesome but the hotel itself just needs some upgrades.

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The rooms were rather small,a room for 3 was a room for 2 with an extra bed leaving no room to move.Rooms were clean,location was adequate next to Burger king ,in front of a Boutique hotel-restaurant La Plague/Beach Club worth visiting.Breakfast on 10th floor was a pleasant surprise with a view of the surroundings.

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The rooms needs mayor repairs. The bathtubs needs to be replaced. Linen is clean, but very well used. Mattresses were hollowed. Good toiletries.

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At 2.5 stars expectations are rather low. The only advantage is airport proximity. Higher floors may have a view. Breakfast is nonexistent. So it only meets the expectations.

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location is good. We called for an extra towel since there was four of us and we only had three towel, it was never brought up to our room. However, i had thrown away our flight info and the man at the desk let me into an office to use a computer. The hotel is kind of old and outdated and worn out, but okay for a one night stay. Had a pretty good pizza […] place connected to it, so dinner was easy. overall, not too bad for a short stay. Continua a leggere

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Good location to airport & car rentals. Nice view of isle verde atlantic ocean.

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We saved $1000 and loved our little hotel. We used the saved money to pay for all of our spending money. We also got a great free catamaran trip from the hotel.

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Overall a good experience. The staff was nice and courteous.

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the staff was friendly and efficient however the hotel was terribly outdated. the decoration was circa 1970 and the shower leaked all night

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The staff were great, cleaning service was fine, but the hotel itself is not well-maintained at all, air circulation is horrible and rooms get very stuffy at night. Also, lots of noise coming out of the bathroom, the vents don't work, and the tubs all have rust stains!!!

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TE VIEW OF THE BEACH WAS GOOD. VERY COMFPRTABLE ROOM

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I was leary about staying here because I'd read some reviews that this hotel needed renovation, was dirty, had insects, that the linens were threadbare, etc.... I could not disagree more. It's not a five-star hotel, but then again it's not trying to be. It it also not a cheap dive... my family of five (in two rooms) felt quite safe and comfortable here. […] The pool was attractive, the hotel interior was bright, clean, and inviting, and the rooms were comfortable and reasonably sized. Standard lower-48 ammeneties. No problems with the staff. NO BUGS. Very pleasant, and certainly NOT simply an inconvenience that we tolerated for a cheap rate. Location in the beating heart of the Isla Verde district....that was the only distraction - a busy nightlife scene on the street right outside. But the beach is just across the street, there are several restaurants within walking distance, and the 24 hr Walgrens a block or so away can meet most unanticipated basic needs. Don't fret about booking this place. Continua a leggere

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The staff was super. The location also is great and within walking distance to the beach, restaurants, and other hotels. This is a very safe hotel. I would stay here again.

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Close to airport, short walk to a beach. It was clean and ok for a single night, wouldn't want to stay longer. The elevator did not inspire confidence.

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Place was good! Room was comfy. Only negative thing was the breakfast. It was just too plain. But I guess it was complementary

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Evething ok

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Very professional and courteous staff. The 10th floor breakfast room with spectacular views of the beach, city and the mountain range of El Yunque was a very delightful surprise. The facility could use some improvements, e.g., new room floorings/carpet. I enjoyed my stay @ HJ.

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Room was just OK. Bathtub had a flimsy bottom (not solid) so it felt like you were on a plastic moon bounce. In the hotel pictures from the Expedia website show the rooms had flat screens...not true. Maybe for non-Expedia customers?? When I tried to change to a room with a flat screen, none was available. Hotel is conveniently located in very short […] walking distant to the beach and there are some decent eating places within a few blocks or so. Continua a leggere

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The lobby is remodeled, but the rooms are not. The rooms are run down, the bathroom is small and damaged, old. Faucets are bad. There was mold on the ceiling of one room and the fridges are way too old.

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Sure its lower in price than the other Isla Verde hotels. But for a minimally lower price couldn't they give the bathroom upkeep? Doors falling apart, toilet set peeling paint, bathtub drains hardly work. The A/C gives a stinky musty smell to the room and the breakfast if way below minimum standards. Is profit so important that HoJo can't afford minimal […] upgrade, and a reasonably decent breakfast???? Continua a leggere

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The stay was not a bad experience because the performance and kindness of the staff starting from maintenance to management compensate for it. I do believe that some changes will turn this place around starting from exterminating because I did see a few roaches nothing to panic yet. The continental breakfast was not bad but the coffee needs some upgrade […] it was waterly. The water pressure was weak, which cause to take longer showers. I remember when Howard Johnson was an example of what a hotel should be. I recommended this hotel to my family and my friends especially to everyone that came to PR who worked at American Airlines, United, Continental, and Jetblue. I even recommended the car rental place from down the street and it was a great combination. Now I would think about it and would have to explain how it has changed before I make any recommendations. If money is an issue for the traveler and is just a few days stay due to difficult situations then this will do. Pretty much you get what you pay for. I wish I took photos to post but I was not impressed to take any pictures. I hope and wish management take these suggestions to take action and make some changes because the location of this hotel is excellent. I would love to get some feed back from management of any updates so I can return and even recommend friends since I travel at least four times a year and would love to give you our business. Continua a leggere

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Comfortable. Breakfast pretty descent. Found a small cokroach in the room. Overall was fine.

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A bit older, as hotels go. But it is very close to the beach, even offering what can be called an ocean view, technically. Good access to said beach, and to public transportation, which is what we were looking for. The lobby looked very nice, but the room is clean, but had not gotten similarly spruced up. Overall, I'd have no probems to stay there  […] again. Continua a leggere

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The room was good but there was a smell of huminity on the 2nd floor and the room. Parking was not included, i paid $8/day for it. Breakfast was normal. Service was great. Great location. I will come back to this hotel.

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it was ok

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Its a standard two star. They have WiFi

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Tanned and torn towels. Terrible bed matress, extremely used with a depression in the center. No pool towels available (they say they were in the middle of washing them). Good quality toiletries available. Friendly staff. Good continental breakfast. Clean pool.

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Completely outdated and uncomfortable. The pictures are not accurate and I would not recommended this hotel to anyone. Pay a little more money and stay closer to old San Juan. The hotels there will probably still be really outdated but atleast you'll be in a nice area and you can walk around outside.

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friendly staff nice hotel - thanks

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Hotel was clean and had good service. Bed was comfortable and fairly good size room but small bathroom and slightly dated. Continental breakfast was below par but okay. Not a bad stay for the price.

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I was happy with the stay i enjoyed the breakfast .

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very conveneient place to stay - friendly staff - nice service

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