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"Buon albergo"Recensito da un ospite di Hotels.com il 2 mag 2012
Sono stata con i miei amici dal 24-04 al 30-04-12. L' albergo è molto carino, pulito e confortevole. La stanza è spaziosa, il bagno è pulito ma sostituirei la vasca con la doccia. La sala da pranzo/colazione è carina e affaccia sul lago. La posizione è ottima per visitare la zona vicino al lago (molto romantica), la CN Tower, il Roger Centre; per visitare parte più centrale (Yonge Street) è preferibile prendere l'autobus o il tram ( che passano ogni 5').
"Buon hotel a Chinatown"Inviato da Alan C di "Bologna, Italy" il 11 ott 2011
L'hotel è tenuto bene e pulito, ma situato in piena Chinatown, sopra un centro commerciale che dà più l'idea di essere a Pechino piuttosto che a Toronto (anche il personale è tutto di origine cinese). Comunque le camere sono spaziose e pulite, è situato su Spadina Ave quindi in buona posizione per raggiungere CN Tower e porto a sud, e parco e università a nord. Il quartiere circostante non è granchè, ma non dà l'idea di essere insicuro. E' dotato anche di parcheggio sotterraneo condiviso col centro commerciale. Le camere sono spaziose e pulite.
"Il miglior hotel del nostro viaggio"Inviato da Velia F di "Catania, CT" il 25 lug 2011
Accoglienza calorosa con bicchiere di limonata ancor prima di avvicinarci al banco check-in, personale multilingue, stanze enormi (le più grandi in assoluto incontrate nel nostro viaggio), pulite; una lavanderia è a disposizione degli ospiti e il personale è stato gentilissimo nello spiegarci il funzionamento degli elettrodomestici e ci ha fornito gratuitamente il detersivo per il lavaggio. Ottimo il servizio al bar. La zona è centrale e piena di locali, alcuni dei quali aperti 24 h. Non concordo con le recensioni negative espresse da altri utenti. L'unico neo è il valet-parking molto caro. Ma proprio alle spalle dell'hotel esistono molti parcheggi più economici.
"lontano dal centro vicino a sears"Recensito da un ospite di Hotels.com il 1 lug 2011
Hotel carino, pulito ma un po' distante dal centro quindi e' necessaria la macchina. l' uscita dell'autostrada e' a due passi e se vuoi fare shopping o mangiare(qualsiasi cosa) a poche centinaia di metri c'e' SEARS(centro commerciale). Per chi viaggia con l'auto e' l' ideale .... La zona dove e' situato l'hotel e' molto tranquilla e non trafficata, inoltre l'hotel ha il suo parcheggio .. Per noi e' stato Ottimo
Inviato da Rocco A di "Santeramo in Colle, BA - Italy" il 5 feb 2011
Quest'ospite non ha lasciato commenti.
Posizione.
One King West Hotel & Residence - questo complesso business si trova nel cuore di Toronto e nelle vicinanze dei seguenti luoghi di interesse: Hockey Hall of Fame, Municipio di Toronto e Metro Toronto Convention Center. Nelle vicinanze sono inoltre presenti: Nathans Philips Square e Air Canada Centre.
Caratteristiche della struttura
La struttura One King West Hotel & Residence dispone di una piscina coperta, una vasca idromassaggio, una sauna e una palestra. Nelle aree comuni è disponibile, incluso nel prezzo, accesso wireless a Internet. La dotazione business di questo complesso a 4 stelle include un business center, servizio auto o limousine e apparecchiature audiovisive. I servizi di ristorazione di questo complesso business includono un ristorante, un bar/caffetteria e un bar/lounge. Il personale può offrire servizi per matrimoni, catering per ricevimenti, servizi business e assistenza per tour. Altri servizi offerti: un banco di accoglienza, personale poliglotta e negozi di articoli da regalo/edicole. Questa è una struttura riservata ai non fumatori.
Camere.
Le 330 camere con aria condizionata della struttura One King West Hotel & Residence includono lettore CD e cassaforte (a misura di laptop). I televisori offrono canali via cavo/satellite, lettore DVD e film pay-per-view. Tutte le sistemazioni includono scrivania, quotidiani gratuiti e telefono con linea diretta con segreteria telefonica. A pagamento gli ospiti hanno a disposizione accesso cablato a Internet ad alta velocità in camera. I letti sono preparati con materassi pillow-top e biancheria da letto di alta qualità. Tutte le unità sono dotate di angolo cottura con microonde, frigorifero e accessori per caffè/tè. I bagni offrono asciugacapelli e set di cortesia. Le dotazioni aggiuntive includono ferro/tavola da stiro e radiosveglia. Le dotazioni disponibili a richiesta includono inoltre il servizio di couverture, biancheria da letto ipoallergenica e biancheria da letto/asciugamani aggiuntivi. Le pulizie vengono eseguite ogni giorno. Le camere della struttura One King West Hotel & Residence sono tutte per non fumatori.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
**Questi servizi potrebbero essere disponibili solamente in alcune camere o in alcuni alloggi. Alcuni servizi potrebbero comportare un supplemento.
La struttura One King West Hotel & Residence dispone di un ristorante interno. È disponibile il servizio in camera con orario limitato.
Sono presenti una piscina coperta e una vasca idromassaggio. Altri servizi ricreativi offerti: una sauna e una palestra.
Le attività ricreative elencate di seguito sono disponibili sul posto o nelle vicinanze. È possibile che siano a pagamento.
Le tariffe e cauzioni seguenti sono addebitate dalla struttura al momento dell'erogazione del servizio, all'arrivo o alla partenza.
È possibile che questo elenco non sia completo. Tariffe e cauzioni potrebbero non includere le tasse e sono soggette a modifiche.
Dalla domenica al giovedì, la struttura non può accogliere veicoli di grandi dimensioni a causa dei limiti fisici dell'area parcheggio. Il venerdì e il sabato viene applicato un supplemento per il parcheggio di veicoli di grandi dimensioni. Per ulteriori informazioni, i clienti possono contattare la struttura utilizzando il numero presente nella conferma ricevuta dopo aver effettuato la prenotazione.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
Great location, and nicely appointed rooms, but TV is substandard for a modern hotel.
"Great Hotel For Extended Business Travel"
Flew to Toronto for 5 night stay. Great to have kitchen & laundry in-room. Stayed in the older part of hotel. Extremely comfortable room, bed & work desk. Quiet so slept well. Walking distance to great restaurants, theaters & shopping. Shower stall only in room which suited me as not a bath person. Very helpful staff. I would definitely stay here a […] gain. Continua a leggere
"New fave hotel in T.O."
Great location and comfort for business or pleasure travel. All the amenities of a big chain hotel with more personal service.
"Good Location"
Good room and hotel service. Parking is ridiculously expensive and the internet service leaves alot to be desired.
"Great location, great hotel, great weekend"
Location, location, location! Parked the car on Friday and did not need it till we cam home on Sunday. You are but a few minutes walk to the market, the theatre district, the shopping, and the waterfront. As a runner, there are many routes you can take for a change on scenery and pace. Staff and room were great. Our "go-to" hotel in the GTA.
Shawn at the front desk was very friendly and helpful. 5 star service!
"I Will be back !!!"
Excellent Service on all counts. From the front deck to the concierge.... Thank You for a great experience
Quest'ospite non ha lasciato commenti.
"Great place downtown"
First time but definitely will not be last time
"One king west downtown Torono - by far my favorite"
Always amazed the convenience and everyday needs that this hotel offers. Great location. Every very room I've stayed in was beautiful and clean.
Great to hear it! Thanks so much for sharing your feedback.
Risposta della struttura One King West Hotel & ResidenceQuest'ospite non ha lasciato commenti.
Quest'ospite non ha lasciato commenti.
"best kept Torontosecret"
This hotel is just great in every way! The only change I would make next time we stay there is to ask for a room higher up - there was rumbling from, I think, the subway on the 7th floor that we did not hear last time (on the 18th floor) It's too bad that the room was stale smelling on arrival but that cleared up once we had the fan running
Thanks for sharing your feedback! It's great to see that you enjoyed your stay with us. In future, please do let us know if you ever encounter any issues while you're at our hotel, as we'd like the opportunity to rectify the situation when it happens. We look forward to welcoming you back again soon.
Risposta della struttura One King West Hotel & Residence"Great view...ok stay"
This is an interesting property...if you were staying longer it would be great. Don't think I've ever stayed in a room with a washer, separate dryer and dishwasher. The view from the room was great...no need to go to the CN tower! Also, had the fortune to sit next to someone at the Leafs game who told us about the history of the hotel as a bank and […] recommended we check out the original vault (under the lobby) and the upstairs where the bank used to be. The downsides....it was very difficult to get to the lobby entrance (in back) during the awful traffic in the area. The bed was sloped towards the middle and quite uncomfortable. They didn't provide any detergents should one wish to use the laundry or dishwasher. Parking was expensive $30/night, and I really think as nothing else was included for guests that the hotel didn't need to charge the extra $9.95/night for WiFi. Continua a leggere
"Stinky room"
I was put in a room that clearly had been a smoking room or someone had smoked in it. When asked to move, the hotel told they had no options due to a sold out hotel. They apologized for the smell but did nothing.
Quest'ospite non ha lasciato commenti.
"One King West Hotel. Great Downtown location."
We were very happy with this hotel in general. The location was great especially with the PATH system directly beneath the hotel. We upgraded to a premiere suite but I felt that the bedroom and bathroom were a bit too small. The staff and especially the concierge desk were extremely helpful. I felt that the room could have been cleaned a bit better […] ie; dust behind the door and on the TV stand but this would not put me off recommending the hotel and I would certainly stay there again. Continua a leggere
Quest'ospite non ha lasciato commenti.
"Downtown Hotel"
Rooms are quite small but comfortable and clean, Staff very polite and helpful. Overnight parking fee was surprisingly steep, kind of hidden charge tacked on once your there, not mentioned in any of the advertising. Awesome View from the room, all in all, for downtown quite nice, but expensive once everything tallied up.
Although I'm happy to see you enjoyed your time at One King West, I'm sorry you didn't feel that the value of all services met the cost. I do appreciate you taking the time to provide your feedback, as it's invaluable in monitoring our level of service quality. We hope to welcome you back again in the near future.
Risposta della struttura One King West Hotel & ResidenceNice hotel, great location, room was equipped with fridge, washer, dryer, dishwasher and sink. Really spacious room with a great view but you could tell that it was a bit run down. Mattress wasn't great and the towels were rough - unacceptable if you're going to call yourself a 4 star hotel. Also the mouthwash provided in the washroom had a broken seal […] (housekeeping should check that). Carla at the front desk checked me in and she was just 'nice enough'. Not rude or anything but definitely wasn't friendly. Also dealt with another girl at the front desk named Christine and she was much friendlier. Good hotel if you're not looking to spend much money or time at the hotel. Definitely not 4 star though. Continua a leggere
Even though your overall stay with us was satisfactory, I'm sorry to see that we weren't able to meet your expectations in some areas. I'll be sure to share this information with our staff to ensure that this doesn't happen again. It's certainly not indicative of the level of service that our guests have come to expect from us. I do hope you'll give us another shot in the future, as I'm confident that next time, we can show you why we're one of Toronto's leading hotels.
Risposta della struttura One King West Hotel & Residence"one king west toronto"
A great hotel in every way. I wish they had balconies or an outdoor terrace to sit for the summer time
So glad to see you were happy with your stay! Some of our suites do have balconies — in future, please be sure to let us know at your time of reservation that you'd prefer a balcony suite.
Risposta della struttura One King West Hotel & Residence"One King West: Heart of Toronto"
This was our second at One King West. The mini-suite was perfect for our needs. 1KW is in the middle of everything - theaters, restaurants, etc. You can walk, take a taxi or the street cars to get where you're going easily. Price is modest for city center convenience. Only snafu: took too long to get car from valet parking at Sunday checkout.
Quest'ospite non ha lasciato commenti.
Quest'ospite non ha lasciato commenti.
Quest'ospite non ha lasciato commenti.
"Excellent choice in downtown Toronto"
The GF and I stayed for three nights in mid december. The hotel is within walking distance of the brewery district as well as countless pubs and restaurants. We asked for a room in the heritage portion of the hotel as recommended in other reviews on hotels.com. It did not dissapoint. The room was spacious, well appointed and very clean. The only negative […] I can think of is the lack of parking at the property. Valet was the only option. Although this is probably common at downtown Toronto properties, a heads up on the website would have been great. That being said, the next time I visit Toronto this will probably be my destination... Continua a leggere
Quest'ospite non ha lasciato commenti.
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"Started the New Year in Comfort!"
A night on the town for New Years 2012 was a last minute decision, and One King West made it a memorable occasion. The hotel itself has a timeless elegance to it, and the service was seamless and professional. The room itself was stunning: bathroom, office space, kitchen, and bedroom. The rate was incredible, as we got it off hotels.com, but even I […] was blown away by the luxury of the room. All in all, the hotel and the room were phenomenal and really made NYE 2012 a great memory. Continua a leggere
Quest'ospite non ha lasciato commenti.
"Girls Night Out"
I had a friend from Paris stay with me and I wanted to treat us to a luxurious night on the town. It was perfect to check in, nap, get ready for our evening out on the town and then return for a night cap. The other clients at the hotel were upscale business types, which was nice. Loved the mini kitchenette, complete with dish washer & stove top. They […] gave us the corner room with an incredible view of the CN Tower & Lake Ontario. Breathtaking! The next day we went for breakfast & took the TTC to our spa appointments. Thanks for a wonderful experience! Continua a leggere
"Great Location, Great Staff!"
Only stayed one night but was very impressed by not only the beauty and cleanliness of the hotel, but also the great location! Within 2 blocks of Union Station, centrally located near Front Street, with easy access to the CN Tower, Rogers Centre etc. There was also access to the subway transit system within steps of the hotel. The valets were courteous, […] and the hotel staff were helpful and polite. Each room comes with a nice kitchenette with plates, toaster, etc. The view was amazing of the city. Overall, I really enjoyed my stay and would recommend this hotel, especially to those staying for a few days (as the kitchenette helps to save some money). My only negative was the cost of valet parking - $30 plus tip - and your car has be out by noon the next day, which forced us to have to re-park in another lot that was less expensive. Continua a leggere
Great location everything within walking distance.
Quest'ospite non ha lasciato commenti.
Quest'ospite non ha lasciato commenti.
"Would Definitely Stay at 1 King West Again"
We booked for one night, for New Years Eve. The room was a good size and very clean and comfortable. It also overlooked the water which was a great surprise! We got a later check out time without any trouble or extra fees. The location was perfect, close to the restaurant we were going to for dinner, close to the eaton centre, subway station directly […] outside. All the staff was very friendly as well. I would highly recommend staying at 1 King West. Next time I think I would pay a little extra for the larger room though. Continua a leggere
Not exactly a Jr. suite. It was a standard room with a kitchen counter. Only one chair unless you count a desk chair. TV was ancient by today's standards. 24" CRT. Bathroom reeeealy tired. Definitely time for a reno. Have done better on T.O. for less money.
Quest'ospite non ha lasciato commenti.
"One King West Hotel - In the centre of the action"
Some renovations are going on but an excellent hotel. Great location and the staff sre very helpfull.
"One King in Toronto"
Pros: The hotel staff was friendly, the hotel room was clean and well stocked. The bar downstairs was very elegant and upscale. Excellent location, a 10 minute walk to eatons center. Nice touches like a champagne bucket and available ice, though only on the 17th floor I believe. There was cutlery etc. Good view, but we were also quite high up. Cons: I […] was disappointed by the TV. The website had implied that all rooms had flat screens. Also, layout of the room, which had been described as a suite with visibly separate living areas, what we got was one very large square. Overall, a good experience. I would recommend it to others. If you're not particular about the layout of the room, then you will have no issues whatsoever. Continua a leggere
"Great Stay as Always!"
We stay here almost every time we're in Toronto. Great rooms, views and service. Even the pillow selection is good! Only thing is sometimes the "freshener" they spray in the room is a bit strong. A little goes a long way! Also it's a bit of a pain right now with the work on the main entrance. But that being said, we love being able to walk underground […] to the shops, the onsite parking (expensive yes but worth it) and the ability to have a little kitchenette for eating in or having leftovers. Worth your time! Continua a leggere
"Nice hotel and soft beds"
No complaints about this ideally located hotel - with the exception of the room/hotel size - pictures suggest much bigger lobby and rooms.
"Toronto -"
For a newer hotel the overall appreance was not clean. A number of normal amenities where not provided. Not worth the price!
"great location"
Right down town. Easy easy access to a huge underground shopping centre. Beautiful room. Very clean. Lots of security, we felt very safe. One downfall is. ..... We were on vacation, therefore, in jeans and a t shirt and everyone else were in suits and dresses. We felt kind of out of place.
"Very loud heater/air conditioner!"
Everything about this hotel was awesome, except that I got NO sleep. Great place. Wonderful service. We were able to check in very early (check in time was 3:00, but they let us check in at 11:00). The doorman was sooo friendly and helpful! The room was clean and had a fridge, microwave, even a dishwasher and washer and dryer. Unfortunately, everytime […] the heater came on, it woke us up. I couldn't find the thermostat and therefore couldn't turn it off. I guess if I knew in advance, I would look harder. Wish I could have rated this hotel better. Continua a leggere
"OK but needs Refurb"
Pros: Hotel is in a good location; reasonable sized rooms Cons: hotel is 16 years old has room hadn't yet been refubrished (no flat screen TV, carpets showing a bit of age, etc); Cleansliness was good in general but bathtub had a few long hairs in it from a previous guest.
"Hotel with Attitude"
Nice hotel, but the staff was stuck up and not very helpful. I loved having a washer and dryer in the room but I never got the internet to work and they charge $10 per day for internet. Very convenient to downtown....centrally located.
Very enjoyable stay. The bar in the center of the hotel entrance is very cool. It is a very welcoming and relaxing place.
Quest'ospite non ha lasciato commenti.
"okay for the price"
Just an overnight stay here - little less costly than some of the other 'boutique' type hotels in the city. Hotel staff pleasant, easy check in. Expensive Valet for $30 and pretty much your only parking option on this busy corner. Our room had a little kitchen in it, which I can imagine handy for anyone staying longer than one night. Only turn off was […] the bedding had stains and rips in the sheets. When we were packing up we discovered left over food bits under the bed - kinda gross, but the rest of the room was clean. The air in the room we found to be very dry and stuffy overnight. The bar downstairs is nice and makes fantastic martinis! Nice hotel though next time I would pay the couple bucks extra to go back to the Pantages a nicer stay in comparison we thought. Continua a leggere
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