Palazzo Manfredi - Relais & Chateaux Roma

lo sconsiglio per qualita' del servizio dell'assistenza e delle camere sparse in altri appartamenti quindi non conformi con la qualita' mensionata dell'hotel

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we had a great time in Rome, the room was great for our needs.

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We booked the apartment which is part of the hotel but not in the hotel.....this was well below the 5 star standard. I would say more like 3 star...v disappointing indeed. We complained and were moved to the hotel where the standard was as expected. I would say for the price one should really get breakfast included and a coffee machine in the room. […] We would be inclined to go to an alternative hotel next time as the cost was high just for a room. Staff very good and helpful especially Erica. Continua a leggere

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People were great; restaurant on roof was overly pretentious without merit. Tried to push expensive items (wine) rather than listen to clients. Less pomp and following elaborate rituals and more focus on clients. Took forever to get wine opened and poured for example.

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Great stay and place

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the hotel staff were courtious but we felt it was not good value for money.

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My wife and I stayed for three nights and found the hotel amazing. The staff were all wonderful, helpfull, and friendly. The room facing the colossium had the most spectacular view which gets even better when you go up to the restaurant. This dining experience was beyond belief. The food was out of this world. Tip: Book the restaurant by email well […] in advance. You can look up the menu on the hotel website. Our trip to Rome was made that much more special by the Palazzo Manfredi and it's staff. Thank you. Continua a leggere

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The start upon arrival was not pleasant ! But the front desk manager fixed the situation promptly and provided a five star service . The hotel location is amazing and se cond to known! Having breakfast at the resturant located on the roof overlooking the collossium is a unique and one of a kind experience

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great location, lovely staff, very comfortable and nothing is too much trouble- slight pity breakfast is not included.

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We booked the loft but got moved to a self-contained flat just around the corner. It was great and we could really experience living like Italians rather than living in a hotel. Staff were extremely helpful. Flat was spacious and there was loads of cupboard space. It had a microwave, fridge, coffee maker, cups, plates cutlery etc and free wi-fi. Bathroom […] was brand new and very clean. Continua a leggere

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The "apartment suite" as they called it was a joke. We couldn't just sit outside as they had no benches or anything. I was supposed to have 2 rooms one with a king bed and one with a double. Instead we had 1 room with a double bed in it and a pull out couch for the kids right when you walk into the room. Also this hotel does not like to restock the […] necessities such as toilet paper! We had to go out and buy our own. The room did have a stove which we thought due to the expensiveness of restaurants in Rome would be good however the room had no pots or pans to cook with so the stove top was never used. It was not at all a good place to say,it says that it overlooks the coloseum but only the hotel does, we couldn't even see it at the place we stayed in. Won't go back there again. Continua a leggere

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Great , would go there again.

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Fantastic service, such friendly staff. Amazing location!!!

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Lovely hotel - clean and good standard. Even though its location is superb being right opposite the collosseum, it is in quite a quiet area which for us was great but may not suit everyone. The only disappointment about this hotel, which is why i havent given it full marks, is the cost of items in the restaurant. We went to the restaurant on the first […] day, only to find that our bill came to 16 euros - we had only ordered a tea and a coffee. Not only that, but the waitress didnt speak any english and gave us the most expensive coffee on the menu and then didnt understand when i tried explaining that she had given me the wrong one! We went across the road to find a little cafe and had full breakfast for 12 euros. Continua a leggere

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After a rough start (there was a fire in our original accomdations), we got upgraded to a suite. The staff was great and were extremely helpful.

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BEAUTIFUL VIEW, SERVICE EXCELLENT BUT A/C WAS VERY DISAPPONTING.

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Greatest hotel of our Germany/Italy trip. Was fearful of Rome's reputation but the service was as I would expect for a 5 Star hotel. Definitely made our stay in Rome. Every touch point by staff was top shelf and sincere. It was so refreshing. Couldn't be better located for experiencing all Rome had to offer. We walked everywhere. Down to earth staff […] who enjoyed the job they did and meeting the people they encountered. Continua a leggere

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I stayed with my family and we had a wonderful time. The staff is outstanding, the hotel is simply beautiful and the location is so convienient to everything. We would definitely stay again.

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I checked in after a long and pleasant drive from Northern Tuscany. The lobby was small and uninviting and so were the help. The gentleman at the desk was unfriendly and grouchy. I love Italy and have always found the people warm and hospitable, not at this hotel. I asked for two keys as two people were registered and the front desk person looked at […] me as though I were asking for a ride to Mars! Then they both disappeared (the front desk person and the bell man) to a back office and came back and told me they only had one key. At this point I was too tired and it was not even worth arguing with anyone. We got back into the car and drove to the room and had to call to have the bellman come and help us, even though I was told that there would be a person there to help. There was no one checking in so I had no idea what his problem was. The room was clean but had no full length mirror and the floors were badly scratched. I will never stay there again and cannot recommend it. Continua a leggere

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Excellent all round hotel staff location restaurant ambiance

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Good location if you don't want to be right in the midst of the hustle and bustle. For a 5 star hotel disappointing to find eg one small bottle of complimentary water and tiny nibbles on first day but these were not replaced throughout our stay

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We had 2 adults and 2 kids. We were given 2 adjoining rooms. The hotel is excellent. We loved the location, and the hotel staff. The staff helped us get soccer tickets, schedule a Segway tour , and get Vatican tickets. They were all extra accommodating. The hotel is very nice and very close to some restaurants. You can walk to many sites, and transportation […] is a block away. Continua a leggere

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Very convenient location. Rooms were very attractive. Most helpful staff. The room was a pleasure to return to after a long days of sightseeing.

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Cute little boutique hotel. Most of the nearby cafes/restaurant were too touristy for my tastes (although should've expected that, being so extremely close to the Colosseum). Interior of the room was really Italian, unique, and well-decorated. The front desk/concierge was either slow with responding to our requests, or extremely misinformed or with […] little knowledge regarding our questions about shopping/eating out in town. They tried to guide us but ended up giving us wrong information every single time. Continua a leggere

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Superb location, eat breakfast overlooking coliseum. Metro close by. Meals a little pricey but excellent alternatives are plentiful.

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The staff at this hotel are wonderful. They are all so friendly and helpful with whatever you might need. The view of the Coliseum from our window was incredible but there is some road noise if you choose to have your window open. The food is very good, pricey yes, but worth it for the convenience of having it in your room or at their restaurant. We […] ate there a lot but we enjoy room service after walking around all day. It's nice to eat alone sometimes. It's also very relaxing to sit and have some wine in the room next to the restaurant which overlooks a really nice park. If you walk about a block down from the hotel opposite the coliseum on the left side of the road there is a fantastic little bakery shop. The connoli's and crossants and just delicious. Try the croissants with marmalade, they are so good. We loved this hotel and it's staff. We can't wait to return to Rome! Continua a leggere

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This hotel was fantastic. The staff were very warm and friendly and really made you feel welcomed. The restaurant is expensive, this is a 5 star hotel though. We did not eat in the evenings, but did have lunch when we arrived which we really enjoyed especially when you can look over to the Coliseum. We decided to pay 30 euros for a buffet breakfast […] on two of the mornings of the 3 nights that we stayed,this so worth it, the service is exceptional. I would say that this hotel is more suitable for couples and for business as this a boutique hotel and not really for families. Continua a leggere

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This hotel is wonderful. The staff are so friendly and couldn't do enough for you. The views from our room over the Colosseum were incredible. The food in the Arroma restuarant was beautiful. I'd reccomend the 7 course taster menu with complementing wines. Worth the money. Over all an amazing hotel and will definitely be returning soon on our next […] trip to Roma. Continua a leggere

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We had great expectations of this hotel after reading reviews and seeing some photos online. Palazzo Manfredi exceed those high expectations. The room was beautiful and immaculately maintained. My partner wanted to take the fabulous shower room home with us. Its position, right opposite the Colosseum, within easy walking distance access of the city […] centre and the Centro Storico, could not be better. It snowed heavily, and unusually, while we there were and so we used the splendid restaurant on the roof more than we might have otherwise but this was an easy decision as the food was of amazing quality. The service was also of the highest standard, the wine waiter in particular being helpful and discerning. And then there's that fabulous view of the Colosseum, in the sunshine as you eat breakfast or illuminated in the darkness as you dine in the evening. Being a geeky couple, we were also relieved to discover that wifi was complimentary and effective throughout. Had we not taken our laptops, they would have supplied an iPad for our use. I loved this place! Continua a leggere

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We were very happy with our stay there. We originally had a room looking onto the street but had hoped to gert a view of the Colliseum. We were tjhere for three nights and having moved into the street facing room asked to change. It was not possible for our first night but they very decently moved us in for the next two. Everyone was most helpful and […] accomodating in every way with offers of clean towels nearly twice a night, and nothing was too difficult. We had a wonderful stay and are happy to reccomend the hotel. Continua a leggere

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GREAT LOCATION. WOULD RECOMMEND TO FRIENDS AND ALL. HOW CAN YOU NOT ENJOY, WORTH BOOKING A MEAL IN THE AROMA REST, UPSTAIRS. ROMANTIC SETTING OVERLOOKING THE COLLOSIUM. PRICY BUT 7 COURSE A LA CARTE MENU WITH FAB FOOD. HOW CAN YOU NOT RATE THIS AS A TOP MEAL AND LOCATION.

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Fantastic apartment, fantastic location. We stayed in the annexe apartment with our two young boys which gave them freedom to move around while we were relaxing and close to the main sites, so there wasn't a lot of walking between sites.

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Boutique, tastefully designed hotel. Rooms on a main, busy road, so a bit noisy. Excellent stuff, well trained, polite and helpful. It didn't receive an all out superb because of their overpriced dinner at an average quality in Aroma restaurant (lovely view) and 8Euros for a coffee, or tea.

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Thank you for making our trip even more wonderful. Great hotel and lovely staff.

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Staff were very helpful, making reservations and recommendations. Helping with tickets to sites and calling taxis whenever possible.

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The hotel staff was great, anything I asked for they jumped at the opportunity to help and or assist. The language barrier was not a issue since they seem to have at least one staff member that spoke multiple languages and went above and beyond to accomodate.

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We stayed at the Via dei Serpenti location which is suitable for families with children. Whilst the location itself is extremely central it's housed in the rather frayed residential building which (as could be expected) does not have an elevator and logging suitcases at four flights is quite an excercise (one might say much needed in light of all the […] excellent restaurants in the area..) All in all, we had a pleasant stay but the description on the property was somewhat "exagerated" althought Rome - being "the eternal city" - amply compensated for all the relatively minor shortcomings of the hotel... Continua a leggere

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The Palazzo Manfredi is a superb hotel, perfect for families traveling with children. We stayed with our two kids , ages 6 and 8, and needed a room large enough to accomodate 4 people. The hotel maintains a suite (really a full-sized apartment) around the corner from the main hotel approximately 3-5 minutes walking distance. The room was fantastic: […] large, spacious and equipped with a washing machine/dryer, full kitchen, pots and pans, refrigerator and freezer and full cutlery and plates, bowls, etc. It was practically like being at home. The flat was large and well kept, with only some minor detractions (for example, the handle of the washing machine was broken, rendering it inoperative). But to complain about this would be silly, as we were not expecting anything close to the level of amenities that were actually provided. The hotel is also very well located, just a few blocks from a metro stop, literally right across the street from the Colosseum and a short walk from the Roman forum and Capitoline Hill. As nice as the room and hotel location are, what was best for us about this hotel were the remarkable staff. The concierge and receptionist were amazing: kind, helpful and extremely attentive. They helped arrange tours, booked restaurant reservations, and even spent the better part of a day trying to arrange a trip for us to Pompeii, including hiring a tour guide, finding transportation to and from the site and providing various alternatives at a range of prices. Continua a leggere

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Very friendly staff , and very clean room , highly recommended..location near historic colosseo and other roman archeological sites. 15 minutes walk from other major attractions and shopping streets. easy access by bus too. the room is very clean although not located in the same hotel due to the large number of people in the same room (4) but the flat […] where we were located is very clean and comfortable. staff is very friendly and did their best to help us in many situations. Continua a leggere

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Apart from being located right beside the colosseum,what makes this a great hotel is the service. They really go the extra mile. However, with no tea and coffee in the room and a 10 euro room service charge, it cost us 26 euros to have two coffees in our room. Maybe a little excesive.

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My husband and I spent one night in Rome after a Mediterranean cruise and chose Palazzo Manfredi due to the location. The hotel was quaint and elegant. The staff bent over backwards to make the stay exceptional. The hotel is located literally across the street from the Colosseum. We chose a slightly more expensive room to have a view of the Colosseum […] from our room. It was magnificent. The hotel is a bit pricey but worth it for the short stay. There is a lovely restaurant on the roof with spectacular views and a lovely menu but again, expensive. We chose instead to take a cab to the shopping district, where we walked to view sites and chose an outdoor cafe/restaurant near the Trevi fountain for dinner. I would definitely recommend this hotel if one is looking for a lovely experience. Continua a leggere

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Was extremely satisfied with this hotel... location was very convenient, within walking distance to Colosseum and Campodoglio as well as hop on/off tour bus to major attractions if you didn't want to walk... Staff was wonderful, very helpful and accomodating... spoke excellent English. Upon arrival, we were offered free drink on the roof-top terrace […] with magnificent view overlooking the Colosseum and free plate of goodies were delivered to our room. Room was very spacious for European standards and very clean... A/C worked perfectly, water pressure very good... Thought we had signed up for free Continental breakfast, but apparently not... dining on rooftop was a bit expensive. Would definitely stay again. Continua a leggere

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Good bathroom, comfy bed, ok bedroom, wish they had told me that the tube ran straight under the hotel and shook the building most of the night at 10 minute intervals. Front of house staff really very poor. Next trip already booked in October staying at the Lord Byron ! EXPENSIVE for what it is! Roof terrace was saving grace, beautiful, but overall […] very disappointing. Continua a leggere

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I wish I had time to go into great detail but this hotel is far from a 5 star and I can't give it 4 either. Long story short, they tried to pull a few tricks over us by placing us in rooms that were very suspect including offering us an off-site "apartment" which was large but had multiple issues. Their breakfast is the best I've had in years; maybe […] ever. However, that's a bout it. Do not go for the "okie-doke". This place is shady!!!!!! Continua a leggere

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What an exceptional location for my stay in Roma. The day and evening view of the coliseum was spectacular! The staff was very friendly. I found the close proximity to the Metro to be convent to getting to the rest of Rome. My room was on the street side and I found it to be quite. I felt very safe in my surroundings. My only problem was that I had […] trouble with my toilet but it was immediately attended to. Continua a leggere

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I originally booked the marco aurelio loft apartment at the hotel. On first viewing I thought it was ok but not what I was looking for. I had planned this trip for months as a surprise for my girlfriend as it was her birthday and I planned to propose to her during our stay in Rome. The apartments didn't have a romantic feel. I did not complain but spoke […] to the hotel receptionist who offered me a prestige room in the hotel itself for no extra cost. This room was lovely and the feel of a boutique hotel as advertised. We were extremely happy and the staff couldn't have been more helpful. The hotel is 200 metres opposite the magnificent colliseum and in the most ancient part of Rome. on the night of my girlfriends birthday I reserved a table at the wonderful aroma restaurant located on the roof of the hotel. I had emailed the manager of the hotel before we arrived and informed him about my plans to propose. He took the time to make suggestions and arranged for a birthday cake to be made and for some red roses to arrive. I gave him the ring and he disguised the ring on a separate plate which he explained to my now fiancee that accompaning the ring was a special chocolate sauce. I then did the rest and she said yes :-). Overall I cannot recommend this hotel enough. And please visit the aroma restaurant. It's costly but soooo worth it with a wonderful view of the colliseum. Thanku to everyone at the Pallazo manfredi. Continua a leggere

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Great location near Colliseum and ancient Rome. Walked everywhere! Room was wonderful and staff was great. Loved eating breakfast on the rooftop with view of Rome and Colliseum. One downside is that the hotel does not have a business center. They have an IPad for guests, but it was checked out by another guest for the entire week we were there. The […] hotel has WiFi, so we're bringing our laptop next time! Continua a leggere

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it is very close to the Colosseum, quite and safe.

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Palazzo Manfredi - the main building is everything you expect from a 5 star hotel. Great location, small, causy, elegant, clean, very helpful staff, stunning view to the Colosseum. The rooms are beautiful (not too big) and luxurious. The apartment option for families on the other hand is a huge disappointment, would never book that again. For this […] price it is ridiculous. Continua a leggere

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I have to say that it is a great hotel and if I will be in Rome again I would stay there again without looking at any other hotel. you could not get better than that, the staff, the room, the breakfast....everything was more than expected.

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