Best Western Fountainview Inn And Suites Houston

posto tranquillo utile per viaggi business, serve l'auto

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Hello, I'm not sure if all room are the same or not, but the room I was in was in clean, the bed sheet had bad smell, even the towel smell very bad. I think because they did not wash them.

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Had to ask for too many services. Had a family group staying to tend to a family matter. Staff knew we were occupying two rooms fully. Had to go to the desk twice to get linens for the sofa bed. We were given them reluctantly. Had to go again and ask for sufficient number of towels. There was a card asking guests to hang any towels not needing laundering. […] We did that and the maid took them anyway, not following hotel's own policy. The maid didn't leave coffee packets and cups so we had to go to the desk for that too. All in all the service was very poor, all else OK. Continua a leggere

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We had a cool, clean, comfortable, quiet room. The staff was friendly and helpful. We chose to stay at this hotel for a second time.

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Not bad for a one night stay, my airconditioner had a little bit of noise which i did not like. And the hotel had some type of Chemical smell, may not be a big issue.. maybe im just sensitive.... The bathroom was really nice. I would go again just because of the bathroom, nice refreshing shower...Overall good hotel

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Everything was clean and in order the food was good and the services nice. Will be staing again

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I always enjoy staying at this location. The staff is very hospitable and the hotel is spotless.

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The hotel is well located, close to The Galleria Mall. The price is fair, yet I think it could use some remodeling, particularly in bed clothing. The room and bathroom were clean.

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Stayed 3 nights here. Fairly small, quiet, and comfortable. Hotel itself is in good condition and seems inviting overall, very nice lobby area. Great location with easy access to US 59, Westheimer, Hillcroft. Room (1 king bed) was spacious and clean; bed was quite comfortable despite squarish pillows. Bathroom was about average size, great counter […] space, good tub, plenty of hot water. Cheap toilet paper but I find that even at swanky hotels. The doors are a bit large and close loudly, but otherwise our time at the hotel was quiet and undisturbed. Main detriment was the room A/C + heater, it is somewhat loud and droning, does not have a temperature control feature with auto-start and auto-shutdown. Breakfast from 0630-1000 is good! Cereal, milk, coffee/tea, bagels, toast, muffins, danish, scrambled eggs, one meat, waffles, bananas, oranges... Somewhat light choices but still satisfying. The breakfast area has plenty of space and there's a TV to watch as well. There are both a small fitness center (4-5 machines including treadmill, stepper, weight machine) and a small business center (computer and printer I believe), serviceable enough for a smaller hotel such as this. Most parking is in the back of the hotel near the pool. Front desk was very kind and helpful during my stay, even found an item I had dropped in the breakfast area and returned it to me before I left. I would definitely stay here again when I return to Houston! Continua a leggere

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Room was clean. the neighborhood looked bad.The hallway and rooms were smelling smoke and moisture. Would not recommend if you are looking for a clean comfortable stay .The location was near counsulate and maybe good for the price.

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It was difficult to communicate with several of the staff since their primary language was something other than English. The room smelled of cleaning solvent which was not pleasant. My first day there, I left my towels on the rack to use again per an instruction card in the room, but they were removed. Once I told the front desk staff I would use the […] same sheets and towels during my entire stay, they didn't remove them. However, they brought more towels, which weren't used and would have to be washed when I checked out. The property description says there is a hot tub on the property, but this was not the case. Continua a leggere

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Not bad for the price. The location was not ideal but I enjoyed the stay.

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One week stay. Comfortable beds. Quiet rooms. Worth the price I paid. Internet connection a bit sluggish for a few business teleconferences with home office but still adequate.

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Everything was fine and comfortable and the breakfast was good, too - Only the internet service kept dropping and was very frustrating since I was on a business trip and trying to work in the evening

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L'ospite non ha lasciato commenti.

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I have been to a lot of hotels. This one I rate above most of them.

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L'ospite non ha lasciato commenti.

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Much better than my expectation. The room is comfortable and clean. The front desk lady in the evening was very nice and friendly. When my baby boy was crying because of Jet Lag, She gave my baby a candy. It's really warmthy. The breakfast is good for my family. We will stay this hotel again if we go to Houston next time.

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L'ospite non ha lasciato commenti.

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Very old infrastructure, almost all switches are so hard that your finger will pain to switch them on! not a value for the money....there are plenty of hotels in the same budget, look for alrtenrate hotels

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This was definitely a great hotel. Great breakfast, cleanliness, and staff.

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L'ospite non ha lasciato commenti.

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L'ospite non ha lasciato commenti.

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L'ospite non ha lasciato commenti.

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L'ospite non ha lasciato commenti.

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Clean, well run. As long as the price is competitive, I will stay there again.

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This hotel was actually nicer than I thought it would be. It was close to the Galleria and easy to access the highways. Staff was helpful . Breakfast was decent. Common areas were clean. It suited our needs as a home base while my son was attending a hockey camp.

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Old fashioned room air conditioners are very noisy. Beds are uncomfortable, carpets are old, furniture is "vintage", etc. The whole place needs a serious update.

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L'ospite non ha lasciato commenti.

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it was comfortable, the pool could use more attention.

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Its not actually in the "Galleria" area as Expedia shows, but, "Near Galleria" as the brochure in the room states. Not the nicest of neighborhoods. OK during the day, but I was did not take a walk after dark.

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This is happen to me for the first time in 25 years for business travel. The room has been prepayed and the front desk clerk ask me for driver license and credit card not to do incidental card verification but to make a photo copy of them. This seriously violate pesonal and credit card security. When I ask the clerk why she have done this her reply […] to me was, this is Hotel policy? Continua a leggere

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The hotel was a little noisy. We could hear the people upstairs walking around the room during the night.

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L'ospite non ha lasciato commenti.

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This hotel is definately on the low end of any Best Western I have ever stayed at. There is definately no attention to detail or pride in the appearance of this hotel by the owners. While the staff was pleasant, the room was not. The room, along with the hallway had a musty/cigarette/covered up by air freshener. The air conditioner smells as though […] the coils have not been cleaned in a long time and may have caused my cold. The carpets are worn and again I can't say they have been cleaned recently. The tv is still an old CRT with about 12-15 channels. The surrounding area is fairly low end as well, I would not recommend walking around the hotel at night. The WORST part of this place has to be the internet connection however. The wireless runs around dial-up speed and is constantly cutting out. If you are a buisness traveler who works remotely on the road this is not the place for you. Continua a leggere

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Great deal for the price. Very clean and confortable. I highly recommend this hotet if you want to be close to Galleria without paying too much.

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good for the price, quiet room, breakfast buffet is good

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This hotel was a great value. It was very well maintained and the staff was excellent. The breakfast was super.

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The foyer is inviting.The desk staff was very courteous and helpful. The breakfast area was clean and serviced nicely; the menu was more than adequte. This hotel served our need (quiet night rest) but was not close to the areas of our interest. The computer would not work for me, which I repoprted. Restaurants were close by. I recommend this hotel for […] the business person or a family looking for clean, satisfactory service and good rates. Continua a leggere

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Good night's sleep. Nice, clean, comfortable room with great pool and nice breakfast.

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Room was clean and staff was nice. The hotel was in good condition and clean

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Nice hotel for the price. Good service and nice complimentary breakfast. Only issue was surrounding area was a little scketchy.

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Very friendly desk staff. Room and bathroom were clean and spacious. Mattress was a little soft for my back though.

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We liked everything about our stay with two exceptions -- the posted check-in time at the front desk said 4 pm, the Hotels.com confirmation said 3 pm which created a bit of an issue but staff got us in with a short wait but they did point out that hotels.com was wrong. Second, the breakfast area should have had a microwave as we had our own gluten-free […] hot cereal which we wanted to prepare in the breakfast room to meet with another hotel guest but they only had hot water. We would have enjoyed a banana too. Continua a leggere

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Front desk staff was courteous, however the room lacked shampoo. I left a note for the cleaning staff & it was supplied the next day, but should I really have to ask for a basic item? The fridge was too cold & my beer was frozen overnight. I guess warm beer would have been worse but I couldn't find any adjustment. Overall, the hotel was clean and comfortable. […] I have stayed in MUCH worse rooms, not a bad place for a business trip. Continua a leggere

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At first, they didn't see the hotel.com booking, but the upgraded me to a suite without question upon seeing my confirmation. The room was real nice and quite. The workout room is also very good. The shower is my only complaint. The head is only 5-6" high, which is about 8" lower than I need it :)

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