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numero verde 800-917959 oppure 02-91483500Lun-Ven 08:00 - 23:00, Sab 09:00 - 21:00, Dom 10:00 - 22:00
Recensito da un ospite di Hotels.com il 4 mag 2012
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"Disney's All-Star Sports Resort Meraviglioso!"Inviato da Rossella A di "Brolo Messina Italy" il 10 apr 2012
Questo Resort permette di entrare nel mondo di Disney's World prima ancora di mettere piede nei "Parchi"..ci tornerei a occhi chiusi! tutto meravigliosamente pulito, efficiente e a due passi da tutto!
"best western international drive"Recensito da un ospite di Hotels.com il 5 mar 2012
Comodo, camere con parcheggio davanti alla porta, tranquillo, in "centro", colazione completa.
"Romantico!"Inviato da Manuela R di "Tione di Trento (TN)" il 1 mar 2012
Un albergo delizioso...
Recensito da un ospite di Hotels.com il 19 feb 2012
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Posizione.
The Buena Vista Palace Hotel & Spa - questo resort business si trova a Lake Buena Vista, in zona Area di Downtown Disney-Lake Buena Vista, nelle vicinanze dei seguenti luoghi di interesse: Area di Downtown Disney, DisneyQuest e Typhoon Lagoon. Nelle vicinanze sono inoltre presenti: Outlet Orlando Premium Outlets Vineland Ave e Lago Bryan.
Caratteristiche del resort
La struttura The Buena Vista Palace Hotel & Spa dispone di una spa con servizi completi, una piscina scoperta, una vasca idromassaggio, un bagno turco e una sauna. Nelle aree comuni è disponibile accesso a Internet ad alta velocità wireless e cablato (a pagamento).La dotazione business di questa struttura a 4 stelle include un business center, sale riunioni per piccoli gruppi e servizio auto o limousine. I servizi di ristorazione di questo resort di lusso includono un ristorante, un bar/caffetteria e un bar a bordo piscina. Gli ospiti possono usufruire gratuitamente di una navetta per il parco a tema. Il parcheggio per gli ospiti è gratuito. Il personale può offrire assistenza per tour/biglietti, servizi per matrimoni, catering per ricevimenti e servizi business. Altri servizi offerti: una piscina per bambini, un night club e una palestra.
Camere.
Le 1014 camere con aria condizionata della struttura The Buena Vista Palace Hotel & Spa includono cassaforte e accessori per caffè/tè. Tutte le camere si affacciano su un balcone. Sono disponibili TV a schermo piatto da 32 pollici con canali premium via satellite e film pay-per-view. Tutte le sistemazioni includono scrivania e telefono multilinea con segreteria telefonica. Le camere offrono accesso wireless a Internet. I letti sono preparati con materassi pillow-top e biancheria da letto di alta qualità. I bagni comprendono combinazione doccia/vasca con doccia a telefono, set di cortesia firmato e specchio da trucco. Le dotazioni aggiuntive includono ferro/tavola da stiro e finestre apribili. Le dotazioni disponibili a richiesta includono inoltre il servizio di couverture, biancheria da letto ipoallergenica e il servizio sveglia. Le pulizie vengono eseguite ogni giorno.
Possono essere applicati supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
**Questi servizi potrebbero essere disponibili solamente in alcune camere o in alcuni alloggi. Alcuni servizi potrebbero comportare un supplemento.
La struttura The Buena Vista Palace Hotel & Spa dispone di un ristorante interno. È disponibile il servizio in camera.
Sono presenti una piscina scoperta, una piscina per bambini e una vasca idromassaggio. Altri servizi ricreativi offerti: una sauna, un bagno turco e una palestra.
Le attività ricreative elencate di seguito sono disponibili sul posto o nelle vicinanze. È possibile che siano a pagamento.
Le tariffe obbligatorie richieste dall'hotel riportate di seguito sono addebitate dalla struttura al momento dell'arrivo o della partenza.
È possibile che questo elenco non sia completo. Le tariffe obbligatorie richieste dall'hotel potrebbero non includere le tasse e sono soggette a modifiche.
Le tariffe e cauzioni seguenti sono addebitate dalla struttura al momento del servizio, dell'arrivo o della partenza.
È possibile che questo elenco non sia completo. Tariffe e cauzioni potrebbero non includere le tasse e sono soggette a modifiche.
All'arrivo è richiesta una carta di debito o di credito; sulla carta viene conteggiato un deposito di 75 dollari a notte per eventuali danni.Al momento del check-in gli ospiti possono decidere se addebitare soltanto il costo giornaliero del resort sulla propria carta di debito o credito e utilizzare i contanti durante il loro soggiorno, senza addebito sul conto della camera.In caso contrario, al momento del check-out, l'albergo addebita sulla carta la tariffa giornaliera del resort e spese eventuali presenti sul conto della camera.
Possono essere applicati supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
La zona Downtown Disney® è dedicata al pubblico adulto. Qui la scelta di ristoranti comprende una gamma che va dai fast-food ai locali con il servizio più raffinato. Le opportunità di svago includono locali da ballo, musica dal vivo e un cinema multiplex. Nei negozi è possibile trovare di tutto, da giocattoli per bambini, ad accessori Harley-Davidson e sigari fatti a mano. Un altro motivo di richiamo dell'area Downtown Disney® è costituito dalla vicinanza ai campi da golf, sia della Disney che di altri proprietari.
mostra tutti gli hotel a Lake Buena VistaLa qualità nel complesso è buona. In relazione all'età di mia figlia ho beneficiato di un buono spendibile per avere la colazione gratis. Sempre in tema di colazione faccio un plauso all'ampia scelta di pietanze, e consiglio l'opzione buffet completo per gli adulti, il prezzo vale la spesa, nel mio caso facevo una colazione abbondante (da paura) che […] mi consentiva di tirare fino a sera a gironzolare per i parchi divertimento di Disney World. Migliorabile la dislocaizone delle antenne per il servizio wi-fi, poiché in alcune zone, come nella camera che occupavo, il segnale non era alto e dava problemi nell'uso di sistemi come Skype con un dispositivo smartphone per telefonare. Continua a leggere
"VACANZA ORLANDO"
l'hotel è decisamente molto bello. Forse un po' troppo formale per i bambini ma comunque in generale molto buono. C'è stata la sorpresa di pagare circa 16 dollari aggiunyivi al giorno che non erano stati dichiarati, Sarebbe stato meglio saperlo prima anche perchè comprendono il pagamento per i bus verso i parchi che vengono così pagati anche se non […] si uitlizzano. In generale tutto molto buono. Continua a leggere
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"Lascia il tempo che trova"
Struttura alberghiera molto ampia e dispersiva. Le camere non sono spaziose, l’arredamento è datato e la pulizia lascia a desiderare. Per l’utilizzo di internet, del parcheggio, della piscina (non particolarmente affascinante) e del sevizio navetta è prevista una quota obbligatoria da corrispondere sul posto. Il servizio di collegamento con i parchi […] è praticamente inutilizzabile perché i pullman arrivano quasi pieni e le file sono lunghe. La posizione è buona. Continua a leggere
"Great hotel!!"
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"great location"
we had a great stay loved the staff however what botherd me was one unclean towel and resort fee which i was not openly told about . they gave me a pamphlet and I dont think any body who just came from a tiredsome trip would read it . they should just advice you of the fee other than that it was a great hotel and i really liked it .
"My stay and my over view"
The quality of my staff was ok. I was was not 100% satisfied because when I check in the customer service from the front desk didn't not let us know about the extra bill that the hotel charges after you check in! The room was clean, but the sheets had holes and you can hear people clearly in your room. So, if your looking for a quiet place this is not […] the hotel you would want to stay in. The location is good because your in the Disney area. Continua a leggere
"Good hotel if you're on business ..."
This felt like a conference hotel. If you're there on business, it's a great place to stay. You get access to Downtown Disney at night -- have a nice place to sleep at night and can go to their conference center during the day. If you're travelling for fun -- there are many more better options taht are priced better and don't charge $6.95 for a liter […] of water (which in humid, hot Florida -- ought to be ILLEGAL!) The fees at this resort are really high ... and the other downtown Disney hotels don't charge them. I kept going over to Wyndham to get drinks and snacks (I didn't have a car) ... selection was better there, and cheaper. So -- unless you're travelling for business, recommend, passing on the Palace. Continua a leggere
"disappointed"
I stayed on this hotel before and the last time it was a horrible experience with the room, the air conditioner not working, but I wanted to give another try, and this time again disappointed, the room was dirty, the staff not to friendly. Never again.
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"Great stay"
The hotel is beautiful!!! This great looking and extremely comfortable hotel is just perfect to stay only minutes away from Disney parks and across the street from downtown Disney. 24 hour available pool which is an incredible point to make. The food is a bit overpriced, but this hotel is definitely worth it. Definitely returning for future vacatio […] ns. Continua a leggere
"great Location"
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"Disappointed"
The room was not fully clean when we arrived, even though the front desk said it was. The sink was dirty and there was soap left in the soap dish. It also looked like someone had just gone to the bathroom. The maid service was knocking on our door at 8:30 in the morning even though I was checking out that day. When I let the front desk know about these […] things they had nothing to say. Very disappointed!!!!!!!! Expected better with all the resorts to choose from in that area. Continua a leggere
"Great hotel"
This was our second stay here. We are always super satisfied with the hotel and the staff.
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"Was Okay :/"
Great location but we probably wouldn't choose to stay there again. The room was fine but the resort in general is Old.
"Fantastic Room"
We just got back from a 1 night stay (04/28/2012) at The Buena Vista Palace Hotel & Spa. Since we are Florida residents and frequent visitors to Disney we have stayed at many different hotels/condos. This is the nicest hotel in the Disney/Orlando area that we have ever stayed at. Based on previous reviews we felt pretty confident booking our reservation […] and definitely were not disappointed when we checked in. Everything was just perfect from the vallet attendants, the amenities to our room. We will definitely book future stays at this hotel. Continua a leggere
"Buyer beware!"
Read the pricing well! There is a $20 per day resort fee. Pool is not complimentary,,wifi not complimentary, shuttle bus not complimentary.
"great location for a vacation"
this was a great hotel with great staff
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"Awesome hotel"
Loved the hotel. The front desk staff was very helpful and even found a room for me since I arrived a day ahead of schedule. In fact they upgraded me to a suite. On a side note, I know this sounds silly but this is the first place that I've stayed at that doesn't provide shower caps. The only thing they need to really work on is their housekeeping staff. […] I think they need more customer service training. So this is what happened, I heard a knock on my door and answered it and there stood a lady just staring at me not saying a word. Now it was easy to surmise that she was housekeeping but when I asked her if she was needing something she still said nothing. Maybe she didn't speak English either way it was just weird, the blank stare and all. In the grand scheme of things though this was a minor hickup to my entire stay. Continua a leggere
Thank you for the wondeful comments from your stay! I am sorry about the issue with our housekeeper but will pass along your comments to our housekeeping managment team for review. Thank you again for the review and we look forward to welcoming you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & SpaWhat a fantastic place! We were staying at another location, it turned out to be a dump.. Jumped online after the 1st night and booked this Hotel. We will never stay anywhere else this Hotel had everything we wanted and what a nice place.. It is well worth the money. It is across from Disney Mart where we ended up most nights and you can walk there, […] which was a bonus. I highly recommend this Hotel and like I said, we will stay at this Hotel every time we go Orlando. Continua a leggere
We couldnt be happier to hear how much you enjoyed your stay! We cannot wait to welcome you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & SpaI was impressed with the hotel as I drove up. Once checked in, the room was great with a nice water view and a cozy small balconey. The staff members were all very friendly and helpful and I would highly recommend not only the Buena Vista Palace Hotel & Spa but also using Hotels.com.
We are so happy to hear that you enjoyed your stay! We look forward to welcoming you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & SpaQuest'ospite non ha lasciato commenti.
"5th Floor Soak"
The overall stay was a sad event for our family. It was annoying to have air fans blowing throughout the 5th floor in an attempt to dry out a plumbing issue. The whole level smelled of must no matter how much air fresheners the hotel staff sprayed/poured around. It was also a pain in the bottom to escort two children through the middle of the hallway […] while plumbing repair was attempted over our two night stay. The hotel staff was very friendly with the children. All kid oriented activities did really entertain my two. Continua a leggere
I am truly sorry to hear about the issue with the leak, I can certainly see how this had a negative effect on your stay. We hope we have the opportunity to welcome you back soon.
Risposta della struttura The Buena Vista Palace Hotel & Spa"Very nice"
It was very nice. A little smaller than I expected. Was only disappointed by the fact it was my birthday and anniversary and stated this when I made my reservation and the hotel did nothing to acknowledge that. Overall, lovely experience.
Happy Belated Birthday and Anniversary! I am sorry that we failed to recognize this fact when you checked in, that is most certainly an area that our team may need some additional training in. Thank you for bringing this to our attention and we hope we have the opportunity to make it up to you on your next birthday!
Risposta della struttura The Buena Vista Palace Hotel & SpaQuest'ospite non ha lasciato commenti.
"Great beds but the room and hotel are very worn"
While the beds are fantastic, the rooms and hotel are very worn. Cleanliness is not high on the priority list, I beleive. The rugs on the stairs leading to the spa had huge stains all up and down. Our room was moderately clean. Mold on the shower curtain, tile floor was prety dirty, hair on the webtv keyboard, and our coffee pot never got cleaned the […] entire stay. While the location to events makes it a plus, I feel the hotel needs to be updated and cleaned. Continua a leggere
I’m very sorry to hear about your recent stay. I can assure you that your comments will be passed on to our Director of Housekeeping and our engineering team to look into this matter immediately to ensure it is corrected. If your travels bring you back to Orlando in the future I hope that you will give us the opportunity to show what a fantastic resort we are.
Risposta della struttura The Buena Vista Palace Hotel & Spa"Clean and convenient"
The hotel was very nice, convenient to the parks, and clean. The buses to the parks ran very regularly which was great. Parking at Disney is $14/day, so it was nice to avoid that. My only complaints are that there is a $16.95/day resort fee added later, which is closer to$20 with tax. Also, while parking is free, it is only if you park yourself and […] the lot is a bit of a walk. If you valet at the entrance, it's $16/day. Our room was very nice and immaculately clean but (and I've never had this happen) the half of the bed by the phone and alarm (obviously the most used) was saggy while the other side was perfect and comfortable. You would think they would rotate the mattresses, The differences between the two sides was night and day. Continua a leggere
Thank you for the comments from your recent stay with us! We are glad that you had a wonderful time and thank you for your feedback regarding our mattresses. I will ensure this is discussed with our Director of Housekeeping for follow up. Thank you again and we look forward to welcoming you back again soon.
Risposta della struttura The Buena Vista Palace Hotel & SpaQuest'ospite non ha lasciato commenti.
"Great location"
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"Great spa svcs"
The location was great. Spa was awesome. Staff wonderful. However rooms are very noisy. You can here doors slamming every time people leave there rooms and you can hear all conversations held inside room door
We are so glad to hear that you enjoyed your time at the Spa! We are sorry about the issue with the noise and will look into solutions for this immediately. Thank you again for your feedback and we look forward to welcoming you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & SpaFood and drinks (coffee) too expensive...hotel's great.
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"Nice hotel, Disney expensive."
The hotel is nice, the beds are comfy. View left something to be desired. We were charged an extra fee that wasn't clear when we set up our reservations. Any extras (such as room service) are way over-priced.
I am sorry for any missunderstanding with the fees associated with your stay, and for services that felt overpriced. I have passed your comments onto our Managemetn Team for review. Thank you again for your review and we look forward to welcoming you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & Spa"Awesome hotel! Recommend!!!"
Beyond my expectations, very nice!
Thank you for the great reccomendation! We look forward to welcoming you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & SpaGenerally everything was good, however I was disappointed to learn that I was required to pay a further $20 per day per room 'resort fee'. As we had 3 rooms, this added considerably to the overall cost of the accomodation - the hotel insisted that this was communicated to us at the time of the booking - no doubt in the small print T&Cs, but it was not […] obvious from anything we received from hotels.com nor the hotel that this would be the case. Not entirely sure that the hotel was good value for money given this extra cost, would be more inclined to book a villa for future trips! Continua a leggere
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"Love it!"
My kids and I went for the weekend just to relax by the pool and I fell in love with it. Would definitely go again!! :)
We are delighted to hear that you and your family enjoyed your time with us! We look forward to welcoming you back again soon!
Risposta della struttura The Buena Vista Palace Hotel & SpaQuest'ospite non ha lasciato commenti.
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