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""Recensito da un utente di Hotels.com in data 2 ott 2012
OK
"vicino aereoporto"Recensito da un utente di Hotels.com in data 26 set 2012
ottimo per chi deve sostare in attesa della concidenza volo, pulito, silenzioso, cortesia,consigliatissimo
""Recensito da un utente di Hotels.com in data 5 mag 2012
in camera non c'era nulla nel frigo.
Recensito da un utente di Hotels.com in data 16 gen 2012
L'ospite non ha lasciato commenti.
""Recensito da un utente di Hotels.com in data 20 dic 2011
Ottimo albergo, prezzo Ok, personale molto gentile e disponibile
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
**Questi servizi potrebbero essere disponibili solamente in alcune camere o in alcuni alloggi. Alcuni servizi potrebbero comportare un supplemento.
The Westin Galleria Houston dispone di un ristorante, dove è possibile consumare la colazione, il pranzo e la cena.
È disponibile il servizio in camera 24 ore su 24.
I servizi ricreativi di questo hotel includono una piscina scoperta e una palestra aperta giorno e notte.
Le attività ricreative elencate di seguito sono disponibili in loco o nelle vicinanze. È possibile che siano a pagamento.
Le tariffe e cauzioni seguenti sono addebitate dalla struttura al momento dell'erogazione del servizio, all'arrivo o alla partenza.
È possibile che questo elenco non sia completo. Tariffe e cauzioni potrebbero non includere le tasse e sono soggette a modifiche.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo, oltre a un documento di identità comprensivo di foto, vengono richiesti una carta di credito o un deposito in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
"Super convienant!"
The hotel was super nice, as was the staff. Loved the convienence of being in the Galleria. Just parked the car and forgot it! Would definitely consider staying there again.Recensioni obiettive Hotels.com
"perfume/fragrance too strong"
I like the location and the hotel in general, but the fragrances and perfumes in the room, the laundry and in the bath products left me smelling like my grandmother. There isn't a need for that in a hotel.Recensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Nice room GREAT location"
Room was great, pool was not what we expectedRecensioni obiettive Hotels.com
"Always A Nice Stay"
We try to stay at The Westin at most big cities we visit. This was our first stay in Houston. The hotel is attached to the galleria mall so that was cool. The room was great and the staff was wonderful. We ordered room service a few times. Twice they delivered our food with items missing which was kind of unusual because their attention to detail is […] always spot on. But regardless, the food was fantastic so not a big deal for us. They have valet but if you want to save a little money just valet it the first day then park it yourself. I think it's $30 a night and $25 for day. They have a parking garage right next to entrance that has a bunch of parking. Overall fantastic stay! Continua a leggereRecensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"avon breast cancer walk"
It was host hotel for this event, so we stayed there. I had taken my own pillow because I cannot sleep on a normal pillow. Housekeeping took it when they cleaned my room, and it took me 4 separate tries and several hours to get it back.Recensioni obiettive Hotels.com
Great place and excellent shoppingRecensioni obiettive Hotels.com
"Great"
We stayed there for our 2 year anniversary, and we could not have had a better stay.Recensioni obiettive Hotels.com
"Awesome stay"
The room was very large compared to the surrounding hotels ive stayed at before, bed was super comfy, awesome shower heads, and great customer service. Will stay again!Recensioni obiettive Hotels.com
Risposta della struttura The Westin Galleria Houston Greetings HkVO, Thank you for your recent feedback on Hotels.com. It is refreshing to know that we met your expectations on all fronts and we are thrilled you enjoyed your stay. Your warm remarks are appreciated and we greatly look forward to hosting you again in the future. With kind regards, Benjamin McCrary Guest Relations Coordinator
"my experience"
its avery nice hotel for short visit. not worth paying there orignal prices per night but if you can get lower price on average nightly rates then yes its worth stayingRecensioni obiettive degli ospiti Expedia
Risposta della struttura The Westin Galleria Houston Greetings zarashta, Thank you kindly for the recent four star rating on Expedia.com. We appreciate your kind remarks concerning our hotel and look forward to our next opportunity to host you as our guest. With Kind Regards, Benjamin McCrary Guest Relations Coordinator
"Really Convenient City Hotel"
Very good quality hotel with fabulous location. The access is a little unusual but the inside of the hotel opens up to the Galleria for great a shopping experience. We were very pleased with how quiet the room was and the view of the skyline from our 22nd floor room.Recensioni obiettive degli ospiti Expedia
Risposta della struttura The Westin Galleria Houston Dear Andy, Thank you for your recent five star rating of the Westin Galleria Houston. We appreciate your kind words regarding our location and the surrounding view of Houston. We are thrilled that you enjoyed your experience and look forward to your next visit to our area of Houston. Regards, Benjamin McCrary Guest Relations Coordinator
"not again"
not worth the money, old out dated. the bathroom was dirty the the bed was hardRecensioni obiettive degli ospiti Expedia
Risposta della struttura The Westin Galleria Houston Greetings, Thank you for your feedback from your recent experience. It is unfortunate that you did not enjoy your stay. We strive to create a restful and rejuvenating experience and we regret that we failed in delivering this commitment to you. The Westin Galleria works to maintain a clean and comfortable atmosphere for our guests. It is unfortunate that this exception to our standards created a negative experience for you. We gladly invite you to be our guests again in hopes that we may be able to provide you with a renewed impression of our hotel. With kind regards, Benjamin McCrary Guest Relations Coordinator
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Great place, great staff"
Comfortable and very convienient! Great staff! Forgot toothbrush and needed more coffee, staff member in hallway had it to us within minutes. Did not get his name, but we stayed on the 11th floor on 12/31/12, rm 1142.. Much appriciated!Recensioni obiettive degli ospiti Expedia
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Mostly just OK"
Older hotel, low ceilings, old paint but in good condition. Not what I expected for a Westin.Recensioni obiettive Hotels.com
"Parking not clearly labeled"
Long wait to check in, long wait to check out. Not enough people to take care of those in line! Maybe it's just me but perhaps have signs indicating where the parking is! If you miss it or pass it up, a long around the block trip in heavy traffic awaits you. Very frustrating!!!Recensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
This was a good hotel and the location can't be beat! It was fun to just walk directly from the hotel into the Galleria! I think the bedding needs improvement but the staff was very courteous and responsive to our requests. I would stay here again.Recensioni obiettive Hotels.com
"Love the location"
The Westin Galleria has an excellent location with easy access to the Galleria Mall. We loved being able to get to the mall from our room without going outside or having to park. Parking at the hotel is not good - we did self parking and the signs are very poor - we had a hard time finding where to park and where to go for the hotel lobby. They will […] charge you for parking and wireless internet. Continua a leggereRecensioni obiettive Hotels.com
"Quality Business Hotel"
A good, full function, business hotel. Recommend for the full needs business travellor that nonetheless has a budget.Recensioni obiettive degli ospiti Expedia
"Lessons in hospitality"
Overall the hotel is well kept with a very friendly staff that seek to the guest comfort; sadly not every staff member seems to understand that not every guest is in a rush for their lives nor care for the server own rush. Case in point, the Daily Grill staff has some very caring servers and quality of food is pleasing. Notwithstanding the above, to […] me is dreadful, bad taste and totally lacking of common courtesy that while you are eating you are presented with the bill, for Christ sake, is totally bad manners to be enjoying your food and someone handling you the bill because perception is "we need you out of here". On another issue, a concept "Internet quality & routers", most hotels provide free wireless Internet to guest in their rooms; guess SPG has other policy. Is ok to charge for wifi use in each guest bedroom, but at least make sure the $12 a day we pay doesn't crash every 10 minutes Continua a leggereRecensioni obiettive degli ospiti Expedia
"Good location for one stop shopping"
Don't expect the mini-bar to be stocked unless you pre arrange. Also if you want mail sent to the hotel be prepared to spend at least $5 per package. Other than that the site is excellent for location being hooked directly onto teh Galleria mall.Recensioni obiettive Hotels.com
"Awesome location...fun or business"
Great location... Came to Houston for Texans game. Great restaurants, shopping and the beds were amazingly comfortable. Highly recommended!Recensioni obiettive degli ospiti Expedia
"Brief but met my needs and was very pleasant"
Although I was in and out for work - the room, hotel, and fitness areas all met needs, and though that sounds simplistic it is rarely accomplished as well.Recensioni obiettive Hotels.com
Love it!!Recensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Convenient, well appointed, friendly"
The hotel was located adjacent to the Galleria, and in the heart of the shopping and dining area of Houston. The front desk, bellmen, etc were all very friendly. Check-in was easy. The room was very confortable, with 4 large pillows on each bed, high quality bedding. The bath was furnished with soaps, shampoo,.... I purchased my hotel with the Westin […] Essential package which included parking (which runs $30 per night). I was disappointed that there was a $12 per day charge for Wi-Fi in the room. I would definitely stay here again. Continua a leggereRecensioni obiettive degli ospiti Expedia
"Dallas Westin v. Houston Westin"
We had just stayed at the Westin Galleria Dallas the 3 night prior to arriving at this hotel in Houston. We really enjoyed the Luxury Lounge at the Dallas Westin and were disappointed the Houston Westin didn't have anything comparable. The Houston Westin Valet seemed slower in comparison to Dallas. We did like the fact that Houston had an actual fridge […] instead of a minibar in the room. The hotel felt a little "tired" compared to Dallas. None of these will keep us from staying here again. The hotel and it's connection to the mall are great features for our family. We live in Switzerland and come to the States on occasion for business. Continua a leggereRecensioni obiettive degli ospiti Expedia
"Shopping"
Great for shopping the galleria has the best storesRecensioni obiettive degli ospiti Expedia
"Nice"
ComfortableRecensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Great weekend away"
The room was great, staff friendly and helpfull. Fantastic position being attached to the mall and with heaps of good quality resturaunts a short cab ride away. We'll be back.Recensioni obiettive degli ospiti Expedia
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"LABOR DAY WEEKEND"
GREAT LOCATION!Recensioni obiettive Hotels.com
"best stay"
It was the best experience ive ever had, very friendly staff and great service, Rooms were very awsome, I will definately stay here again....Recensioni obiettive Hotels.com
"A very good hotel in a prime location"
The bathroom could use a remodeling, it looks a little dated compared with the rest of the room, but the dual showerheads were superb. The staff was very attentive. A major drawback: the fees the hotel charges for packages delivered to the hotel (I made a few purchases online and had them delivered ot the hotel). I don't know if it is a chainwide policy […] but it was quite a bad surprise. Continua a leggereRecensioni obiettive degli ospiti Expedia
Loved itRecensioni obiettive Hotels.com
"FIRST TIMER!"
THIS WAS MY FISRT TIME @ The Westin Galleria Houston, AND I WAS MORE THAN PLEASED WITH EVERYTHING, THE COMFORT OF THE BED, THE WALK ACROSS TO THE PARK AREA AND THE POOL WAS NICE AND THE FITNESS ROOM WAS WONDERFUL (FOR MY SON), WE BOTH ENJOYED OUR STAY AND WANT TO COME AGAIN! - HEBERTS FROM LOUISIANA!Recensioni obiettive Hotels.com
It was good, refrigerator did not work. You added charges to my credit card and no charges had been made; you said it was customary, so when do I get it back. Doormen will knock you down to get to a person of celebrity status. The hallway on 17th floor looked like a domintory. Oh well, I'll be back.Recensioni obiettive Hotels.com
"great value, great location"
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Perfect location"
Excellent . Looking forward to rebooking at the Westin Galleria .Recensioni obiettive Hotels.com
"Close to all must see sights"
Clean,quiet,convienceRecensioni obiettive Hotels.com
"Didnt like at all"
I did not get the rooms i paid for because they wiren't available at the time of my arrival, and when i order towels to my room there was roaches in towels live ones . I told.them and all they said was would you like mire mmRecensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
"Westin parking"
Hotel parking was a pain. When staying there make sure you park in the brown garage if not using the valet otherwise you'll be moving your car when the galleria closes.Recensioni obiettive Hotels.com
"Close to our son."
room was fine. Parking fee was ridiculous.Recensioni obiettive Hotels.com
L'ospite non ha lasciato commenti.Recensioni obiettive Hotels.com
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